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OnPress Book Printing

60 reviews

4.860 reviews
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About OnPress Book Printing

Data updated
Website
onpressbookprinting.com
Category
Business Services
Location
United States · Pennsauken
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
100% (3/3)
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Is OnPress Book Printing legit?

OnPress Book Printing (onpressbookprinting.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

J
John Fletcher · 1 review · Verified · Experienced 2026-07-22 ·

Quick turn around

Quick turn around. Quality product.

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Gary · 1 review · Verified · Experienced 2026-07-21 ·

Uploading my text files and book cover…

Uploading my text files and book cover files was easy. Support was available when I had a question.

Z
Zandie Brockett 张桂才 · 2 reviews · Experienced 2026-07-30 ·

TERRIBLE PRINT QUALITY + CUSTOMER SERVICE THAT MAKES YOU WANT TO PULL YOUR HAIR OUT

ABSOLUTE JOKE OF A COMPANY WITH TERRIBLE CUSTOMER SERVICE. HONESTLY WISH I COULD TAKE THEM TO SMALL CLAIMS COURT. Sent a book to print for my Nana's memoir. They held the book because bleed wasnt included. The designer re-uploaded a file WITH a bleed and wrote to them she had done so. They could have called or emailed saying there was an issue with the file, but no... they went to print and didnt care about the product they were deliver. Took the money and ran. Books arrived with the edges cut off. All 25 copies of them. They dont give a shit about your project or delivering quality. I've been in a non stop back and forth with the customer service who is unwilling to admit fault or give a discount. I will admit, its my fault for not brining it to their attention within the window of when I could have disputed on Visa. Regardless, you'd think they'd offer a credit. NEVER AGAIN - TERRIBLE PRINT QUALITY + CUSTOMER SERVICE THAT MAKES YOU WANT TO PULL YOUR HAIR OUT

Reply from OnPress Book Printing2026-07-30

We are sorry to hear you are unhappy with your experience. We absolutely care about our customers and the books that we are manufacturing. Our entire team takes great pride in our product. As our customer service team has already been discussing with you via email, no file that you ever uploaded through our website included bleed on the interior pages. We have emailed you multiple screenshots showing the files you uploaded to us. Our graphics team flagged this issue to you (and also offered to fix the bleed themselves, for an additional service). You chose the LEAVE AS IS option on our website, meaning that we should use that file as it was supplied. You also then viewed and approved proofs on our website that showed the artwork stopping at the trim line (no bleed). Our graphics team would not continue to go back and forth to question the lack of bleed, since you told us to use the file as is. We have already offered to assist you in placing a discounted order with a corrected file, which you have declined.

j
julie Hogan · 2 reviews · Verified · Experienced 2026-07-23 ·

Book photos were darker than the file I…

Book photos were darker than the file I supplied. I have had much better results at Mixam. I am sorry I wasted my money here.

Reply from OnPress Book Printing2026-07-30

Hello Julie, we are sorry to hear that you aren't happy with how your book printed. A member of our support team will reach out to you directly to further discuss.

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Pamela C. · 1 review · Verified · Experienced 2026-07-16 ·

Great Communication

The communication with the production team was great. I had a few difficulties with navigating the website for the layout templates and uploading, so I appreciate their patience.

M
Martel Okonji · 1 review · Verified · Experienced 2026-07-18 ·

A++ Service

First I was happy that they reviewed my order and communicated edits I could make before final print. The finished product was exactly, if not better, than what I expected. I will definitely have them on my list for print and I enjoyed the entire process.

P
Paige Ledford · 1 review · Verified · Experienced 2026-07-18 ·

Jesse is a life saver

Jesse is a life saver! We had to order bulk copies and my publisher’s printer broke down, good thing we found On Press online and they were able to assist me immediately. Custoner service is very helpful, price is reasonable, and print quality was good. Thank you so much

A
Aaron Findley · 1 review · Verified · Experienced 2026-07-18 ·

The staff was helpful and prompt in…

The staff was helpful and prompt in responding to all my questions. From the initial phone call to the final email, I was quite pleased with the process. As a first time customer I truly love the finished product of my book. Please give my thanks to the staff like Ashley, John, and Jaci Houston. Delivery was also fast! Also, I'm quite pleased with the caliber and appearance of my book.

R
Rozanne · 8 reviews · Verified · Experienced 2026-07-18 ·

From the first phone call to the final…

From the first phone call to the final product, OnPress Printing makes the publishing experience an enjoyable and rewarding one. Most of all, my clients are thrilled with their books. The OnPress website is very user-friendly. I am very grateful for their services.

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Rob W · 1 review · Verified · Experienced 2026-07-10 ·

Great company all around

Our products came out phenomenal! High quality materials and a professional finish. Very clear instructional help when formatting, easy to use website, and fast shipping!

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Tom Collins · 1 review · Verified · Experienced 2026-07-16 ·

I love Linda Hawley at Book Baby/Online…

I love Linda Hawley at Book Baby/Online Press. They had it happen when I thought the time frame was impossible!! Not weeks or days I’m talking in minutes the Production process was underway. The system is super easy to use and the efficiency professionalism and Quality of my Books is Amazing. The LumpBook on Shopify now!! From the West Coast to the East Coast less than 7 days after I delivered the Manuscript and Cover work. Book Tour starts!! Totally success. Thank you Linda and Samantha!! Prices are great as well!!

L
Louie · 1 review · Verified · Experienced 2026-06-13 ·

Quality beyond all expectations!

Quality beyond all expectations!! Fantastic customer service and product. So happy I made the decision to work with this company, what a blessing!! Thank you so very much!!

D
Dawn White · 1 review · Verified · Experienced 2026-07-16 ·

Everyone was so helpful and talked me…

Everyone was so helpful and talked me through all the snafus of a first time, self-publishing experience. I was not sure of what to expect but it was over the top and the product is just awesome!

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GV · 1 review · Verified · Experienced 2026-07-14 ·

Easy to use, great quality

Easy to use online portal with clear instructions and transparent pricing; excellent quality of the printed products.

C
Catherine T Hyde · 1 review · Verified · Experienced 2026-07-11 ·

The book looks wonderful

The book looks wonderful. Can’t wait to do another one.

B
Bob McAfee · 3 reviews · Verified · Experienced 2026-07-14 ·

The books look great

The books look great. They were done right the first time and delivered on time, all without any communication other than placing the order.

A
Ailenys · 1 review · Verified · Experienced 2026-07-11 ·

I created a custom coloring book for…

I created a custom coloring book for our school and it turned out amazing!

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Michael Ganey · 5 reviews · Experienced 2026-07-18 ·

Superb printing, binding and shipping

I just received a book I wrote about my father's experiences in the US Marine Corps in World War II. Staff made this a simple process, but when I received my books today I almost broke down seeing the final product. The print quality is superb thanks to guidance on paper selection and easy to use templates. If I ever have a project like this again, OnPress is getting my business.

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Cathy Hollister · 1 review · Experienced 2026-07-07 ·

I highly recommend On Press printing…

I highly recommend On Press printing for self publishing. It was very easy to enter my work; all of the instructions were clear and very easy to edit. When I had questions the staff at On Press were very helpful and offered me options. All of the work was on time. The final product is very professional in appearance. I would happily use On Press again.

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Maureen Petro · 1 review · Verified · Experienced 2026-07-03 ·

I was very impressed with the…

I was very impressed with the connection and respect I received from Jesse from start to finish in the process of printing my children's book. I highly recommend OnPress Book Printing!