The service they offer is great however…
The service they offer is great however I had a little complication. All that said, it was resolved quickly. Customer service is fast and helpful.
About Onward Ticket
Data updated- Website
- onwardticket.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 57% (4/7)
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About this business
We provide verifiable flight reservation for visa application process.
Written by the business, not verified by us.Is Onward Ticket legit?
Onward Ticket (onwardticket.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 57% of negative reviews. Last updated 2026-08-29.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers are very pleased with the excellent service and speed of responses, often noting that issues are resolved quickly. People find the support friendly and helpful, especially when making necessary adjustments to their bookings. However, some customers also noted specific issues, such as high ticket prices for round-trip reservations, where one person mentioned a price increase. Additionally, a small group mentioned encountering difficulties where they did not receive a response after contacting support, or that the booking link provided was unrealistic.
Auto-generated from all reviews of this business. For reference only.What people say
Highly Recommended – Professional and Efficient Service
I am very satisfied with the service provided by Onword Ticket. The customer support was highly professional, friendly, and efficient. My inquiries were answered promptly, and my request was handled quickly and reliably. I especially appreciated the fast response time and the competent assistance throughout the process. Overall, a highly recommendable service — I would definitely use Onword Ticket again.
Flying KLM to Stockholm
I decided to fly to Stockholm. Went searching for een flight and chose KLM. Their website is very userfriendly, this turned out to be very helpfull voor the computerdummy I am. I was able to fill in all the questions and pay for the flight, without any moment of insecurity. Thank you KLM!!
AweAwesome Support every timesome Support every time
Awesome Support every time. They just go out of the way to complete and sort things for me. Much recommended.
This service was awesome
This service was awesome! As soon as I realized I needed to extend my e-ticket to use later for the onward ticket to the next country, I was offered a refund for the prior purchase, once I re-ordered the correct purchase. And it happened lightening fast! With no questions asked! I highly recommend others to use this service for us digital nomads traveling abroad to multiple locations.
Refunded for my mistake ⭐️⭐️⭐️⭐️⭐️
In a flurry at the airport I managed to purchase the ticket I wanted twice. 3 weeks after I emailed onward ticket.com through their website They saw instantly I had mad a mistake and refunded me an instantly. Looks to me like they have a a good reputation and want to keep it. That’s a five star company for me. Thank you 👍
The support (melody) is exceptional
The support (melody) is exceptional and reacts very quickly to help us, even if we make a mistake. Melody helped me correct it very quickly
Great experience, excellent support
I always have a great experience with Onward Ticket! Some kind of glitch happened this time but it was super easy to get in touch with support and they responded very quickly and we got it resolved. Its always a joy to do business with Onward Ticket ✨
Fast Support When I Needed It
Had a couple of minor bumps, but customer service was fast and very helpful. I received my onward ticket without issues and it worked perfectly for my travel needs. Appreciate the quick support — thank you!
I made a mistake and activated my…
I made a mistake and activated my ticket way before my departure and support gave me a coupon to book another one for free. Amazing customer support!
Unrealistic routing + no preview before paying (refund only after complaining)
I used OnwardTicket.com for “onward proof” and the key issue is you don’t get to see the actual itinerary/routing before paying. After purchase, my booking was generated with a very unrealistic route (Bangkok → Jakarta routed via Japan), which completely defeats the purpose of a simple, believable onward reservation. If you’re buying onward proof, you need something that looks normal at a glance (direct or a sensible regional connection). A long detour like this is likely to raise questions at check-in/immigration, and I wasn’t comfortable relying on it. I contacted support and was told the routing is system-generated and that they couldn’t offer alternatives for my selected date. The response felt dismissive, especially because the whole problem could be avoided if customers could preview route options before purchase or select a preference (e.g., “direct/shortest realistic routing”, “no long-haul detours”, “regional connections only”). To their credit, they eventually processed a refund as a “one-time courtesy” (and said it may take up to 5 business days). However, it took unnecessary back-and-forth to get there. I booked my 'ticket' with a competitor who shows you the ticket before you buy
It's amazing
It's amazing, the ticket arrived in seconds, and customer service is incredibly responsive.
I made a mistake and booked an exit…
I made a mistake and booked an exit flight twice on the same day. They politely credited me my money back, and the problem was solved in quick order. Thank you.
Very helpful support service!
Very help amazing customer service and…
Very help amazing customer service and very cooperative
Very helpful and easy to use
Very helpful support service
The process was easy and understandable…
The process was easy and understandable to people of all languages. Additionally, I greatly appreciate the support in resolving technical issues. ZAMIR
Amazinggggggggg customer care
Amazinggggggggg customer care. they helped and payed attention to my needs when i wanted to changed my travel dates after booking.
Friendly and effective
Friendly and effevtive
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