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Shopping & Fashion

Oreylo

103 reviews

4.7103 reviews
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About Oreylo

Data updated
Website
oreylo.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
0% (0/6)
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Is Oreylo legit?

Oreylo (oreylo.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-27.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful, unique, and classy designs, noting how well the items look and how often they receive positive comments when wearing their pieces. People are also satisfied with the overall quality, the comfortable nature of the jewellery, and the generally swift shipping and neat packaging received. However, some customers also noted specific issues; for example, a few people mentioned that certain products arrived with parts slightly bent or complained that items were too short for their ear size. Conversely, other reviewers expressed dissatisfaction, detailing experiences where items were not as described online, or expressing concerns about the durability after only a few uses.

Auto-generated from all reviews of this business. For reference only.

What people say

Return goods nightmare.

This company while responding in a pleasant manner, prevaricate, delay, anything to avoid a return item. I purchased a cassette deck from them but it was well below an acceptable quality at about £68. I've been asking over and over again for their return goods address with no joy. NEVER BUY ANYTHING FROM THEM BECAUSE IF ITS POOR QUALITY AND YOU NERD TO RETURN IT YOULL HIT A BRICK WALL.

Customer service Stephanie was amazing…

Customer service Stephanie was amazing in replying and communication which was quick and fast I send her pictures of my damaged broken product upon receiving them Stephanie and her team send me a replacement almost immediately stress and hassle free. Best customer service i have had in a long time that doesn't come with little or no communication and have to keep chasing for a refund or replacement. Thank you Stephanie and your team at oreylo. Superb customer service

Curious about Customer Service?

I have not received my earrings yet, so this 5 star review applies solely & completely to something I view as equally important: customer service!! I made a mistake with my order, & almost considered not doing anything about it as customer service is ... Not GREAT with some other companies these days.. Not so AT ALL with Oreylo!! Stephanie B. PROMPTLY returned my email, same day I think even & was happy to help me make the correction. The error was on the earring I was most looking forward to receiving, so I am so glad I reached out & so grateful that Oreylo trains their customer service agents to be so nice and helpful.. Way to go Stephanie & way to go, Oreylo!

Great customer service

Went to put on my favourite earring out of the 4 I ordered. Broke straight away. Brand new and first time I've tried them on. Orelyo kindly and quickly offered to replace the earring and I can't wait to show if off when it comes! Ive had compliments today about my sun one ... Now to wait for the new moon one to arrive!

I would give them a negative star if I…

I would give them a negative star if I could. I love encouraging small businesses and got a few pairs. Their product is not made for standard ear sizes. The cuff just falls off as it’s too huge to wrap around the top of the ear. When you write to them and ask for a return label and refund they throw their no return policy on your face. If they have. Standard product they will stand by it. Do not go by this scam of a vendor. I know I won’t.

I’ve had a great experience with…

I’ve had a great experience with Oreylo! The I got a great deal on beautiful pieces. Stephanie also took extra special care of me after a mix up happened in the mail and she worked diligently to make sure my order safely arrived as quickly as possible. I will definitely order some more in the future

I thought I lost my new earpiece…

I thought I lost my new earpiece hours after putting it on. I was sad but assumed short of begging and giving a sob story, it was gone. But when I got home and looked in the mirror, it had gotten hooked into my hair (dreads)! I was so happy! I have loved the expedient shipping and variety of options. I almost gave up buying it when I didn’t figure out the right way to choose the 3 extras. But luckily I tried again with a clear head and figured it out!

Happy and satisfied customer

I had ordered a single hook earring under the buy 1 get 3 offer. When I couldn’t trace my package, I wrote to Oreylo’s customer service and I got prompt assistance from them. They were very helpful and I finally got my earrings after 20 days. But it was worth the wait. The earrings are gorgeous and of very good quality. The packing is also very impressive. I can’t wait to wear them. I would definitely recommend them to my friends. Thanks to Oreylo’s customer support. I am a very happy and satisfied customer.

All items that I purchased from Oreylo…

All items that I purchased from Oreylo were made with love and carefull care. Colours, Sparks, Quality are great! Packaging was Sophisticated and Classic. Color of Gold was wery cheerful and machine my exspectations. It was easy to order and delivery was timely. Thank you very much to all your Team members. Sinserely, Senya.

These are so different and beautiful!

The first time I ordered, it was a simple process to order the earrings. It was just a difficult process because there were so many beautiful options! Fortunately, I got the buy one, get three free deal. That's a great deal! I was so pleased when my order arrived. Everything was even more beautiful than it looked online, and all of the earrings fit me perfectly. I've received tons of compliments on them, and have sent a number of possible customers your way. I was so happy with my first four that I just ordered four more tonight. I can't wait to get them!

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