About Ornate Home Furniture and Mattress Ornate Home Furniture and Mattress is a fast-growing nationwide furniture and mattress retailer established in 2021 with a simple mission: deliver quality home design at fair, transparent prices. Since launch, our sales have consistently grown as more customers choose Ornate Home for a smooth, trustworthy shopping experience. Our primary showroom is located in Santa Ana, California, with a second showroom in Charlotte, North Carolina. Supported by distribution centers across the United States, we provide dependable nationwide delivery—including white-glove options—from coast to coast. Brands & Selection Shop 50+ brands across mattresses and every furniture category—from everyday favorites to luxury collections. Luxury & Premium: Bernhardt, Tempur-Pedic, Universal, Sarreid, Crestview Popular & Value: Ashley, Furniture of America (FOA), ACME, Coaster, Crown Mark, Westcoaster Flexible Pay-Over-Time Furnish your dream home today—pay over time. No hidden fees. No surprises. Real-Time Order Monitoring Track every step with confidence—from checkout to delivery. Talk to Real Furniture Experts ⭐ Get personal, no-pressure help from our design team—tailored to your needs. From first click to final delivery, Ornate Home is built around human support, reliable logistics, and a carefully curated selection—so you can create a space you’ll love, without the stress.
Written by the business, not verified by us.Ornate Home Furniture and Mattress (ornatehome.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 76% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.
Reviewers had a great experience with this company. Customers frequently mention that the staff and customer service team are extremely helpful, accommodating, and genuinely pleasant to work with during their purchases. Many consumers truly appreciate the smooth transactions, noting that deliveries often arrive quickly and the furniture pieces are comfortable and well-received in their homes. Some reviewers were not happy with the delivery process, mentioning long delays, missing tracking updates, and considerable difficulties in rescheduling appointments. Others also experienced frustrating communication gaps regarding out-of-stock items and faced various challenges when trying to resolve issues after placing their orders.
Auto-generated from all reviews of this business. For reference only.Was looking for some nice tables and came across Ornate Homes which had a set I was looking at. They were fast on service in delivering - even though it was to take a few weeks it came in within a week - they had the best price on the table and the packaging was as to not damage the items in transport. All around - a pleasure to have purchased my table from them!
Jeremy helped us purchase our new couch and he was excellent. He was very patient with alllllll my questions since I’m extremely picky with large purchases. Their prices were so much lower than Ashley furniture! And the employees don’t work off commission so I didn’t feel pressured to make any decisions.
Hi Cecily, thank you -- we'll make sure Jeremy sees this! Taking the time to answer every question without any pressure is exactly the experience we want every Ornate Home customer to have. And you're right, our no-commission approach is something we're proud of. Enjoy the new couch! The Ornate Home Team
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