i couldn't order at first
i couldn't order at first. Don't know why
About OUKU
Data updated- Website
- ouku.com
- Category
- Shopping & Fashion
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 361 reviews
- Replies to negative
- 9% (31/339)
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About this business
At OUKU, we are not just a men's wear brand- We are friends to all men who cherish life and adventures. Our mission is simple: to design clothing that makes you feel confident, stylish, relaxed, and ready to take on the world. We prioritize quality over quantity, we hope to bring everyone high-quality fashion men's wear at an affordable price.
Written by the business, not verified by us.Is OUKU legit?
OUKU (ouku.com) has a 3.1 out of 5 rating on OK.one, based on 933 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 9% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers consistently find the official website extremely user friendly, regularly noting that searching for items, browsing selections, and placing orders is a wonderfully simple and direct process. Many people genuinely appreciate the clear product descriptions and the fantastic variety of goods available on the digital platform. Some reviewers were not happy with unexpected sizing issues, mentioning that clothes arrived far too big or that the measurements tables were confusing. A few customers also experienced frustrating technical difficulties during checkout or noted that delivered items did not completely match the online pictures.
Auto-generated from all reviews of this business. For reference only.What people say
Good product
One and only order from your website
Don't like not being able to check out as a guest. You did not accept my Discover card. Your extra fees are way to high.
Didn't get to review purchase before…
Didn't get to review purchase before purchasing.
So far so good
not interested
Poor quality sandals arrived with…
Poor quality sandals arrived with strange fastening not functioning buckle. Purchased as returns accepted but not apparent at time that shipped from China and they do not provide return label. Left with awful sandals which are unwearable and cheap. Very disappointed with quality and customer service. Avoid at all costs.
Rip off
Size description does not match product, won’t return or refund ,sent expire link for discount, ordered a larger size same item number and color and they sent wrong color. Won’t fix. Rip off.
Would have given 5 stars
Would have given 5 stars, however item description was incorrect. The shoes pictured were green/brown, but at checkout were listed as green/black. I hope it’s just a type error.
don't shop here
don't shop here. another chinese AI company where you cannot talk to a real person ever. what you see is NOT what you get. for $35 i can get real embroidered blended fabric western shirts- where you do get what you see. takes forever just to ship. 100% cheap poly-ester. just like Light in the box and other chinese online companies.
Embarrassed Infront of New Girl
You would not let me purchase your products. Would not let me log-in to my account! Quite embarrassing, when my new girlfriend picked out items from recent orders!
Took me to Paypal twice
Took me to Paypal twice, once before added shipping and another time with added shipping, both on the same purchase. I'm not sure if I have been charged twice.
I saw a link for a discount code
I saw a link for a discount code, but when I put it in I didn't receive any discount. Pretty disappointed, won't be ordering from you again
Website is easy to navigate through
Website is easy to navigate through. I would give it a 5 stars if the shipping was FREE and arrival time is sooner.
Simple process
Easy to use and wide choice items
Lots of up charges .
Lots of up charges . Great variety of shirts to choose from. I ordered small but I order us size medium.
complicated for an 86 year old
It said it would ship in 24 hours but…
It said it would ship in 24 hours but the express shipping was 10 days. I needed this item by Friday
laundry directions
I just got the shirt that I like it however I noticed there's no laundry instructions or even a tag saying what it's made out of. Anybody out there have any suggestions other than just washing it cold? Correction. It finally arrived and I found the tag inside. Yes wash inside out and in cold water. 100% polyester
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