Good selection of clothing available
Good selection of clothing available Shipping information and cost should be provided upfront
About OUKU
Data updated- Website
- ouku.com
- Category
- Shopping & Fashion
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 361 reviews
- Replies to negative
- 9% (31/339)
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About this business
At OUKU, we are not just a men's wear brand- We are friends to all men who cherish life and adventures. Our mission is simple: to design clothing that makes you feel confident, stylish, relaxed, and ready to take on the world. We prioritize quality over quantity, we hope to bring everyone high-quality fashion men's wear at an affordable price.
Written by the business, not verified by us.Is OUKU legit?
OUKU (ouku.com) has a 3.1 out of 5 rating on OK.one, based on 933 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 9% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers consistently find the official website extremely user friendly, regularly noting that searching for items, browsing selections, and placing orders is a wonderfully simple and direct process. Many people genuinely appreciate the clear product descriptions and the fantastic variety of goods available on the digital platform. Some reviewers were not happy with unexpected sizing issues, mentioning that clothes arrived far too big or that the measurements tables were confusing. A few customers also experienced frustrating technical difficulties during checkout or noted that delivered items did not completely match the online pictures.
Auto-generated from all reviews of this business. For reference only.What people say
preferably ship again for free!
I recently bought a pair of swimming trunks, but I didn't receive them. It's been a month now and I still haven't received it. If Ouku doesn't like it, they can always send the swimming trunks, because I need the swimming trunks when traveling. my order number is: 11168740
I don't like being forced to save my…
I don't like being forced to save my info, when I ordered with paypal and paypal has all my info already
Easy
Easy, peasie!
ease of use ....BUT on your site you…
ease of use ....BUT on your site you said delivery within 4 business days, but then it changes all the way up to Aug 9th!! Bumber :-(
Your payment system fails and we get…
Your payment system fails and we get charged twice
BE AWARE!
BE AWARE!! THIS COMPANY MAKES YOU JUMP THRU MANY MANY MANY HOOPS AND NEVER GIVES YOU A REFUND IF YOU WANT TO RETURN AN ITEM!!
this is my first time ordering
this is my first time ordering, ask me again when ive recieved the items. So far so good. Software process quite good. I wish there were a bit more chair measurements.
It's oustanding quality
Love the material
Shipping charge is always an unpleasant…
Shipping charge is always an unpleasant charge
No indication of postage costs until…
No indication of postage costs until you pay.
Awful customer service,
Awful customer service, Had a suit arrive the colour is off from the description it is crinkly and frayed had a red line on the sleeve of the waist coat. They offered 20% refund then 50% now A full refund if I pay £29.99 postage and packaging. Shocking.
Made in China!
Made in China! Ordered shirt took almost three weeks to receive and my American Flag shirt was made in China and China quality....
Non delivery
Non delivery. Wanted to charge an additional fee of $25 to rectify the issue. What a scam
It seems to take too long to receive…
It seems to take too long to receive the lock.
Cute gift for seniors
Easy to use except I sent a gift to my brother-in-law and there was no place to note that this was a gift and who it is from.
When I ordered the shirt it was…misrepresentation
When I ordered the shirt it was represented that it would be delivered by July3 before the holiday. It did not arrive till July 9 a week after the holiday making it no use to me. You owe me a refund for your misrepresentation Order number. 2506191211169213
No tracking
No tracking, no credible response from the website. I think they want me to try and get it the next town over, about 25 miles away. I use several vendors for comparable products...Ouku is the worst. I just want my money back
I ordered 2 men’s shirts and when they…
I ordered 2 men’s shirts and when they arrived I discovered they were too small. They are virtually impossible to return. All return info is hidden or deflected on their website. If you persist thru the various misdirections you eventually arrive at a message telling you that it will cost more than the product to return. If you continue from their you will encounter a Byzantine form requiring lengthy explanations, 9 pictures, and essentially the assurance that you never opened the package to begin with. Avoid these scammers
Repeatedly received 403 Forbidden…
Repeatedly received 403 Forbidden errors.
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