OUKU

Updated review.

They show a long coat, sell it for £40 and then take a month only to ship a gown not more than £5 The refund was very quick atleast.

Дмитрий ГребенниковTanzania · 2 reviews · Verified · Experienced 2024-02-19 · Posted 2024-02-19

Delivery discount was not applied

Delivery discount was not applied, there is not place to fill promo code from the main page

this is my first transaction with your…

this is my first transaction with your company so I have just ordered a shirt for a trial so I need to check sizes etc. regards Peter Kidd.

Can't figure out how to use my rewards for a discount on a new order.

I wanted to use my rewards credit from another purchase that I wanted to return, but it is very difficult to find out how to accomplish the task of adding my rewards.

I ordered two of the same pants on my…

I ordered two of the same pants on my first order and could not remove. had to make another order

Hard to go back to shopping couldn’t…

Hard to go back to shopping couldn’t find the button to go back maybe would have boughtmore

Shipping time initially said 4 days-…

Shipping time initially said 4 days- once order completed it went to 6 to 9 days!! Misleading! I ordered due to the expected quick shipping time...

1) i have bin your customer aprxim

1) i have bin your customer aprxim. for 2 years, while, your products are excellent & creative, your method charging gives you bad rep. Your initial price never matches your total. this is where MNIPULATION, takes place with your special Charges, shipping cost, speedy delivery etc. And was not the first time that I would order 4 items or more, and I abort it upon the Manipulation, however I will remain to be your customer. I have recommended you. to my friends, some of which had problem with above. The above is constructive chritcsam for your better future

wrong size

this is the second time I ordered my size 4X and I become M . for one piece, if I tried to send it back I got a offer for a credit. the credit expired quick so I got nothing. no good! But I like your dresses.

Very hard to get payment through

wide variety but styles are scattered…

wide variety but styles are scattered from page to page

Returning proces too complicated

Hope I Will receiver the order

Looking very good, waiting for delivery

Easy but did not like the surprise that…

Easy but did not like the surprise that I have to pay for shipping and have to wait up to 9 days. These are both things that should be presented up front.

steve elrickUnited Kingdom · 6 reviews · Verified · Experienced 2024-02-11 · Posted 2024-02-11

disliked delivery charges

Charlie EilrahcAustralia · 1 review · Experienced 2024-02-10 · Posted 2024-02-10

Easy to order, impossible to receive.

The ordering process is quite easy and simple, actually receiving the order is a completely different story. After waiting 3 weeks since I made the order, there has been absolutely no movement on their side. It has not been sent, it hasn't even been processed. There is a growing sense that this is a scam.

To many fees

To many fees added after deciding to purchase. There is a Service Fee and then not just sales tax but a tax on the service fee and also the delivery charge as well. This seems to be a bit much. The total cost make the savings no benefit.

Took ten attempts to place an item in…

Took ten attempts to place an item in the shopping cart. Was about to give up

Your fees at the time of purchase are…????????

Your fees at the time of purchase are much too high!! Keep cheating the customers on shipping and other unexplained fees and you will lose customers!!

I will reserve my review for after I…

I will reserve my review for after I receive the items