this is a scam ,you will never receive…
this is a scam ,you will never receive your order , their "tracking package" is a lie ,they never sent it to begin with.
Ousell (ousell.com) has a 1.1 out of 5 rating on OK.one, based on 86 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 98% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-24.
this is a scam ,you will never receive your order , their "tracking package" is a lie ,they never sent it to begin with.
This company is FRAUD. Order a bag in Jan. Wrote them 45 days later and they sent a an email saying I never ordered anything..
I guess I'm joining the rest of you on this board. I should have known better. My bag was never deliered. This outfit is a total scam
This is crazy. I ordered a duffel bag last Jan 2022 and received it. Great bag. Now this Jan 2023 i ordered a back pack. They said it was delivered twice. Now from reading the other reviews I see I have been scammed. Never again. Google needs to ban them from advertising on their site
Terrible experience!!! I didn’t receive anything. Total scam!!!!!!
SCAM. Avoid! I wish I had read the reviews before ordering. I received a ring box with a fake ring instead of 8 items of clothing—no response from customer services so far... The shipments were from YANWEN, so I did not initially connect the shipment to my order.
Purchased a bag on 11th of Jan, received order confirmation and tracking details. Never received the item and still no refund. All emails are now being replied with sender BANANA. I must be a monkey for trusting trusting this company
Never received the products ordered. Just another internet scam. Wished I had checked this site before ordering
Total scam! Customer service claimed they shipped my items, but nothing came. They then proceeded to offer to re-ship my items. Still waiting. Also, tracking info is bogus.
Never received the products I ordered. It's a total scam and don't waste your money, like the old saying goes,"if it seems to good to be true, it probably is". Screw these punks.
Ousell is straight scam, order clothes never recieved them, contacted custumer support said they woul refund my money never did!
SCAM - ordered in January- never received. Emails have gone unanswered- DO NOT PURCHASE FROM Ousell, appalling customer service - have now contacted my bank to recover my money
Ordered and paid and never received anything. SCAM ALERT!!!
Zero Rate!! This is a complete scam site, never order. There are so many victims, but it is more absurd that Google continues to promote it. I think this site should be investigated. A cheap wedding ring arrived a month after I ordered it. I feel like I've wasted my time and I'm angry. If you are a victim like me, call your bank and report the disupute and get your money back.
100% rip-off. Take money and then SAY package on the way and never arrives. Tracking link provided is a known phishing site.
Complete scam, AVOID. Told me order dispatched three months ago, they told me they re sent items twice, they told me I’ve received items but they did not reply when I asked for proof of delivery. My bank is still trying to get my money back.
Cant give a 0 star - total scam agents - will keep you on a string for 30 days with a variety of excuses and different tracking scenario's and numbers till you cannot raise it with your credit card company. DO NOT TOUCH EVER !!!!!
This place sucks. I ordered a pair of shoes two months ago they claim it was delivered on a Sunday mail. Does not run on Sundays where I live. I have sent seven emails asking for a resolution not one response. Buyer beware they are fake.
This website is a complete scam. I purchased some closeout sale items back in late January, it took a while for it to clear US customs apparently, but then I finally got a package on March 6th. Except that it wasn't my order, it was a cheap wedding ring that says it's from California. Complete scam.
86 reviews matching