Daniel was great
Daniel was very helpful in resovling my network driver issue. Would give him 10 stars if I could!
About Outbyte Computing
Data updated- Website
- outbyte.com
- Category
- Electronics & Technology
- Location
- United States · Sydney
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 100% (7/7)
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Is Outbyte Computing legit?
Outbyte Computing (outbyte.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
FIRST and foremost the problem was…
FIRST and foremost the problem was solved. Watching how FAST was really FUN!! Thanks for the experience!!!
i am very satisfied
Patient and professional
Patient and professional. Very satisfied with Simon's help
quick easy and solved
While it looked like Outbytes Driver…
While it looked like Outbytes Driver Updater was really going to improve my old Toshiba satellite laptop with updated drivers, after the final install was complete, I attempted a restart and could not. After several attempts to roll back drivers with the program and could not, I resorted to live agent support. I was somewhat worried that their support came from New Delhi India but continued nonetheless, with my finger on the power button. It was apparent after 1 hour, their technical support staff I worked with, "Simon", was more inept than I was. I finally just disconnected and uninstalled the remote help program/ files used during his attempts and then uninstalled ODU. A final restore on my computer before the ODU experience resolved everything. I'll live with my recently recovered 10 year old Toshiba for a little longer...Whew!.
Reply from Outbyte Computing2026-08-03
Thank you for sharing your experience. We’re sorry to hear that you encountered difficulties during the driver update process. Our support team assisted with troubleshooting the issue, including adjusting Windows startup settings and restoring normal boot mode. The session was ended before any additional troubleshooting steps could be performed. We appreciate your feedback and will share your comments with the appropriate teams as we continue improving our software and support experience. If you need any further assistance, please contact our support team at [email protected].
the extensiveness and thoughorness (?)…
the extensiveness and thoughorness (?) of your efforts! Again, thank you!
Reply from Outbyte Computing2026-08-03
Thank you for your feedback! We appreciate your kind words and are glad you were satisfied with the assistance you received.
Very positive experience
I had a great experienec today with the technician remoting into my computer and fixing all issues and running test to check other areas were good as well. Very helpful and easy to talk to.
Reply from Outbyte Computing2026-08-03
Thank you for your feedback! We’re glad to hear you had a very positive experience and that your issues were resolved. We appreciate you taking the time to share your experience and are pleased that the support was helpful and easy to talk to.
Prompt and Friendly
Prompt, friendly and fast response to get to the bottom of the issues I had - issues with missing .dll files and problems with uninstalling programmes
Reply from Outbyte Computing2026-07-29
Thank you for the review! We're glad to hear that our technicians were able to resolve the issues quickly.
Outbyte software fixed me entire…
Outbyte software fixed me entire system, I was having issues with my Bose headphone the driver was updated by pchelpsoft and it never worked again until i installed and ran outbyte so all is now fixed and running smoothly i recommend outbyte over every other driver update they fixed all to work plus thank outbyte keep up the great work
Reply from Outbyte Computing2026-07-26
Thank you for taking the time to share your experience! We're glad to hear that our software helped resolve the issues with your Bose headphones and got your system running smoothly again.
good can i solve my problem
Reply from Outbyte Computing2026-07-21
Thank you for your review! We're glad that our technicians were able to resolve the bluetooth dongle issue. We appreciate your feedback.
They think they can help me fix q…
Basically i downloaded Outbyte to my laptop found out i couldn't remove ads on my laptop uninstalled outbyte only to render my laptop useless. I tried everything to restore a normal screen. Remember once install Outbyte to your computer you are stuck with them for life of your computer. I can't even install a oem windows program on my laptop because when i uninstalled outbyte it removed more files that were system files. When i try to install a oem windows i get other installation files required. Outbyte isn't being honest the system does remove installation files of your computer it did mine. Whole lot of dishonesty coming out of Outbyte to save face try to defame me.
Reply from Outbyte Computing2026-07-15
We're sorry that you feel this way, but we must respectfully disagree with your claims. Our software does not have functionality that removes Windows system files or OEM installation files, and based on the information you previously provided to our support team, the issue you experienced is consistent with a display driver compatibility problem rather than system file removal or malware. We have made every effort to assist by providing multiple sets of recovery instructions via email and by offering complimentary remote technical support from our technicians. Unfortunately, that offer has not been accepted. We also want to clarify that we have never sought to defame you. Our responses have addressed only the technical details of your case and the assistance we have offered. By contrast, your reviews repeatedly describe our software as "malware" and claim that it "destroys laptops." These statements are not supported by the information available to us and do not reflect how our software functions. Our priority remains resolving your issue rather than debating it publicly. If you would like to work with our technicians, our offer of assistance is still open. Please contact us at [email protected], [email protected] or any of the toll-free numbers we have provided by email, and we will be happy to help restore your system and investigate any remaining concerns.
Outstanding performance fixing my…
Outstanding performance fixing my computer and printer. Thank You
Reply from Outbyte Computing2026-07-16
Thank you for your feedback! We're pleased to hear that we were able to get your computer and printer working properly.
WOW! Quick problem resolution in minimum trim
I worked for two hours trying to get the link accomplished to no avail. Outbyte assist and Zoho assist completed the monumental amount of searching moving and research in a matter of a few minutes. Great job!! Now I can move on. Mark Stephens
Reply from Outbyte Computing2026-07-14
Thank you for your kind feedback! We're happy to hear that our technicians were able to resolve your issue quickly.
The support tech
The support tech, was very good and very knowledgeable. I would recommend him.
Reply from Outbyte Computing2026-07-12
Thank you for your kind review! We're pleased to hear that our technician was able to assist you well and that you found him knowledgeable.
I really appreciate David the Sr
I really appreciate David the Sr. technician for assisting me with this matter and being patient with me. Thank you again.
Reply from Outbyte Computing2026-07-09
Thank you for sharing your experience! We're glad to hear that David provided the assistance you needed and that his patience made a difference.
Efficient
Efficient, polite, knowledgeable!
Reply from Outbyte Computing2026-07-09
We're glad to hear you found our support efficient, polite, and knowledgeable. We appreciate you taking the time to share your experience.
Tried many tools and AI - No answers
Tried many tools and AI help to get my sound back including reinstalling Windows twice and with the live help of Outbyte we got my soudn back after a few hours of troubleshooting thanks so much
Reply from Outbyte Computing2026-07-09
Thank you for your review! We're happy to hear that our support team was able to get your sound working again.
First off the help was great
First off the help was great. your rep was easy to work with seem to know his business.
Reply from Outbyte Computing2026-07-05
Thank you for your review! We're pleased to hear that our support representative was helpful, knowledgeable, and made the process easy for you. We appreciate your feedback and your support.
Bluetooth keyboard not connecting
I had an issue with a bluetooth wireless keyboard not connecting to my laptop, but the mouse strangely was connecting fine. I tried updating drivers myself and then ran into a problem with the trackpad not working. Spoke with Simon on support, who was incredibly helpful, accessed my laptop and updated the necessary drivers. He explained what he was doing at each step and was very helpful. Told me that two drivers were conflicting and rectified it so now the trackpad and keyboard are working perfectly. Would recommend - a lot easier than Googling to try to fix yourself!
Reply from Outbyte Computing2026-06-30
Thank you for your kind review! We're delighted to hear that our technician was able to resolve the driver conflict and get your Bluetooth keyboard and trackpad working again. We appreciate your recommendation and are always here if you need any assistance in the future.