Oyrosy (oyrosy.com) has a 3.1 out of 5 rating on OK.one, based on 493 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 41% give 1 star; The business has replied to 98% of negative reviews; 388 of them were added in the last 12 months. Last updated 2026-10-24.
EDIT**
They have contacted me and we have come to a resolution.
I am happy with the outcome.
As previously stated one item was good the other not worth what I paid.I have changed to 3 stars as they did eventually resolve the issue.
I ordered 2 items.
One was OK the other was terrible..
I paid 185Aud for a dress that I wouldn't even pay $40aud for.
I requested for it to be returned. After several emails still no reply.
Also said shipped within 24-48 hours..that also didn't happen. Was a U.S based site, but clearly came from China..AVOID buying from this seller..Scam!!!
Reply from Oyrosy2025-08-30
Thank you for reaching out to us! To assist you better with your inquiry, could you please provide us with your order number? Having this information will allow us to quickly locate your order details and address your concerns more efficiently. You can send your order information to this email address [[email protected]], and we'll assist you.
Thank you for your cooperation and understanding. We look forward to helping you!
One of my items did not fit, so I asked about returning. They said I could not return it but they would send me the size I needed for no charge, and I could keep the other one. I just got the new size very quickly and it fits well.
Reply from Oyrosy2025-08-21
Thank you very much for your positive review! We are deeply honored to have your recognition. Your satisfaction is our driving force, and we look forward to serving you in the future!
I ordered the wrong size on accident and they were so on top of it to make it right! Customer service was outstanding! I’ll definitely order again. Quality was amazing! I highly recommend them!
Reply from Oyrosy2025-08-21
Thank you very much for your positive review! We are deeply honored to have your recognition. Your satisfaction is our driving force, and we look forward to serving you in the future!
Initial experience questionable but recovered with some great customer service
I ordered a dress that looked amazing on their website site but was a complete tent when it arrived. After persevering over the returns process I finally got to speak to Tina who was helpful and responsive and sorted things out to my satisfaction and I’ve ordered an alternative dress. At the same time I ordered a second dress which, when it arrived was beautiful, fitted perfectly and restored my faith. In summary my initial experience was questionable but recovered with some great customer service and attention to my problem.
Reply from Oyrosy2025-08-16
Thank you very much for your positive review! We are deeply honored to have your recognition. Your satisfaction is our driving force, and we look forward to serving you in the future!
I’ve ordered a few things from them and the quality has been good but it’s been frustrating because they do not size for the American market so everything is much smaller. However, their customer service is stellar and they have easily exchanged sizes for me. For this reason, I will continue ordering from them, and now I know to order of size larger. 
Reply from Oyrosy2025-08-16
Thank you very much for your positive review! We are deeply honored to have your recognition. Your satisfaction is our driving force, and we look forward to serving you in the future!
I brought 3 items from this website recently and only have good reviews.
Firstly all the confirmations and postage has been timely. 2 items were sent almost immediately and arrived within 5 of or so business days. My package was split (but this is common for online delivery) and I got prompt notification advising me of this.
I contacted the company to double check on my last order and had a response within 24 hours. All communications with the service team have been very prompt and courteous.
Finally I asked them to make a change on an order as it was take a little longer to ship and they agreed to do this for me. Again answering very quickly. Although I’m waiting for this delivery, given previous experience I feel confident this won’t be an issue.
Of the 2 items received the quality has been good. Dresses made well and reflect the online images.
Reply from Oyrosy2025-08-13
Thank you very much for your positive review! We are deeply honored to have your recognition. Your satisfaction is our driving force, and we look forward to serving you in the future!
I’m very pleased with the product and the incredible service. They are very responsive and want make sure that your expectations are exceeded!
Reply from Oyrosy2025-08-07
Thank you very much for your positive review! We are deeply honored to have your recognition. Your satisfaction is our driving force, and we look forward to serving you in the future!
Thank you for choosing our products. For your order, we are willing to provide any necessary support and assistance. If you have any other questions or concerns, please feel free to contact me. We will be happy to assist you.
We are committed to ensuring your satisfaction.
Thank you for your trust and support!
The selection of styles can find just what you need!
The selection of styles, is great. I love the variety of clothing choices!
Reply from Oyrosy2025-07-21
Thank you very much for your 5-star review! We truly appreciate your support and are delighted to hear that you are satisfied with our product/service. Looking forward to serving you again!
I really like the site however I am slightly put off when an item I have ordered is out of stock and when I asked that my credit card be credited, it apparently can not be done. The discount is appreciated however for someone 5’ who is not built like a model many items are ones I would love to have but could never wear.
Reply from Oyrosy2025-07-24
Dear Customer,
Thank you so much for your kind words about our site and your thoughtful feedback. We’re truly glad to hear you enjoy browsing our collections, and we completely understand your concerns regarding availability and sizing.
We sincerely apologize for the inconvenience caused when the item you ordered was out of stock. We understand how disappointing that can be. While we don’t currently offer direct credit card refunds for out-of-stock items once an order is placed, we appreciate your patience in accepting the discount or alternative compensation we provided.
We also understand that finding the right fit can be challenging, especially with certain styles. Your suggestions are valuable, and we will continue to strive toward offering more inclusive designs and sizing for all our customers.
If there’s anything specific we can assist you with — whether it’s sizing advice, product information, or future orders — please don’t hesitate to reach out to us directly at [email protected]. We’d be happy to help in any way we can.
Thank you again for your support and insights. They truly help us improve.
Warm regards,
Ella
Customer Support Team
Fabulous website, gorgeous clothing and I am looking forward to receiving my order. I found you when browsing for something completely different, lucky me❤️
Reply from Oyrosy2025-07-21
Thank you for the 5 stars! We really appreciate your support! 😊
I have been trying to contact this company to find out the status of my order. I ordered 4 garments and only one has arrived. Where is my order #OY88708 ??
Reply from Oyrosy2025-07-18
Hi, Biagio. Thank you for your feedback. We sincerely apologize for the delay in shipping your order. Upon checking, your order will be shipped around July 23rd.
To make up for the inconvenience caused, we would like to offer you a discount code for your next purchase. Please kindly contact us via email at [[email protected]] and write TRUST PILOT in the title so we can provide you with the discount code and assist you further.
We appreciate your understanding and look forward to resolving this for you.
Oyrosy Team
The customer service was excellent once I was able to establish contact. Your generosity was appreciated and I definitely will order from you again, this time mindful of the size I need! 🥰
Reply from Oyrosy2025-07-15
We appreciate your excellent 5-star rating and your support! Thanks for being a valued customer, and we look forward to serving you again.
The website was easy to navigate. The shopping cart was saved with discounts and sales applied while I verified size fit, color, reviews, and items to purchase for a specific trip. The items were original. The shipping information was immediately shared. There was no problem in the payment process. I received an email about the purchase about two minutes after the purchase.
Reply from Oyrosy2025-07-05
Thank you for the 5 stars and kind words! We’re dedicated to providing the best products and service.
Checkout was a bit of a problem. The discount code entry would not populate. I had to shutdown twice and start over before I could checkout with discount code QL.
Reply from Oyrosy2025-07-05
Hi, Colleen. We are sorry, we will report this to our technicians and we are very sorry for the bad experience you have experienced. Your satisfaction is very important to us, and we appreciate your understanding and patience.
Best regards,
Oyrosy Team
Lots to choose from I would purchase more however most items are designed for taller women . Quick and easy shopping experience
Reply from Oyrosy2025-06-30
Thank you for your great review! It’s feedback like yours that motivates us to keep improving. Feel free to reach out anytime, and we hope to surprise you with even better products next time!
I enjoyed shopping, howere, I did not enjoy the dalay on my purchase; im still waiting for email condirmation, where is my order?
Reply from Oyrosy2025-06-30
Hi, Melissa.We sincerely apologize for the delay in shipping your order. We understand how important it is to receive your items promptly. Sorry, we are unable to find your order information with just your ID. Please email us at [[email protected]] and write TRUST PILOT in the title and we will do our best to resolve this issue for you. We appreciate your patience and hope you might consider updating your review after we assist you.
Looking forward to serving you better,
Oyrosy Team
