Review
So easy and delivered quickly even with everything going on. A great way to remind my grandma we love and miss her. She loves snacks so it was perfect!
About Package Penguin
Data updated- Website
- packagepenguin.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 50% (4/8)
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Is Package Penguin legit?
Package Penguin (packagepenguin.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-09-05.
What people say
Perfect for long distance gifting!
I sent a box of treats to a friend on her birthday, and she loved it! I was very pleased with the delivery service. The package arrived on the date I had selected, and I was also happy with the selection of products.
Package arrived quickly even in the…
Package arrived quickly even in the midst of the COVID-19 shutdown. Lots of choices of snacks to choose from to customize a package. Greatly appreciated as I am separated from my oldest son this Easter because of the crisis.
Made the recipient very happy
Made the recipient very happy. He received his package very quickly and told me how grateful he was to know that someone cared so much.
Great experience for first use, will use again
Snacks were reasonably priced and enjoyed, shipping was a bit surprising but nothing unreasonable. It showed up within the delivery window despite the COViD-19 madness right now which was a big relief given it was for someone in healthcare. I will definitely be continuing to use for care package needs, hopefully products will rotate too!!
Great Variety
Fast shipping and great service. My nephew loved the variety of items in the care package I ordered. A few substitutions were made, but they were good substitutes.
Package was well received and awesome!
Package was well received and awesome! Was 2 days later than anticipated but no biggie. They even substituted a few items that became unavailable after purchasing :)
The package arrived on time
The package arrived on time, note was included, and she loved it :). Thank you Package Penguin! Will buy again some day.
I loved it
I loved it! My sister loved it even more when she received her package! I spelled something wrong and they fixed it before shipping it! I will definitely be ordering again!
The quality
The quality, and speed of shipping and variety of product was great highly recommend this site!!
Recipient never recieved package and…
Recipient never recieved package and customer service refused to give me a refund. Jet is a cheaper and more reliable alternative.
Reply from Package Penguin2020-02-16
Hi Connor, Your order was prepared and shipped to the address you provided. Unfortunately, that shipping address was incorrect. You verified this over the phone and the tracking information indicates the same. You contacted us 4 months after the order was placed to notify us of the issue and request a full refund. We cannot acknowledge this refund as it is well outside our refund policy time-frame and we cannot accept responsibility for being provided incorrect information. It is unfortunate that you felt inclined to post multiple 1-star reviews across our platforms, while leaving out all of the relevant details. We strive to ensure our customers feel the utmost satisfaction with our service at all times. Your "review" is not an accurate depiction of the way we conduct business, now or ever. Sincerely, Paul
Things could be cheaper...
Things could be cheaper but the service is useful and accurate. Also they tend to have fast shipping.
Sent to my Grandson in college he loved…
Sent to my Grandson in college he loved every item in the basket thank you for helping me with my order and sending such a great basket!! I’ll definitely order again
Nice and easy gift! Comes on time!
Nice and easy gift for someone for a special occasion! Mine came as ordered and perfectly on time!!
Great service, reasonable prices.
Love that you can pick your own items. The time between ordering and when it actually shipped was a little long. Would order earlier next time.
Great experience!
So many choices to pick from and shipped quickly!
great experience package was delivered…
great experience package was delivered on time exactly what i ordered. love it!
Great service
Great service! Got my Halloween package to it’s destination exactly on Halloween 😊
Great service!
I made an error in my delivery address, and was very worried that I would not fix the mistake in time because their emergency phone hours were over for the day. I emailed them instead as a last resort, and a wonderful customer service agent, Paul, fixed it within the hour! It helped a lot!
My friend was very glad to get his…
My friend was very glad to get his package. Arrived on time.
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