Package did not arrive
Package did not arrive. Order was placed on Oct27, shipping info said it should arrive 2-4 business days. It's still In Transit as of Nov3. Package is meant to be Halloween treat for my son in college. Really disappointed.
About Package Penguin
Data updated- Website
- packagepenguin.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 50% (4/8)
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Is Package Penguin legit?
Package Penguin (packagepenguin.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-09-05.
What people say
Great for spreading joy to family and friends!
Great for spreading joy to family and friends! Ordering was easy and I was kept notified every step of the way about delivery. Arrived on time. A great service to have!
Took a little too long to arrive
Took a little too long to arrive. But contents still good
My best friend loved her package
My best friend loved her package! Super fast and so cute
The person i sent it to didn’t even…
The person i sent it to didn’t even receive the package and is till haven’t got a refund.
Not overpriced and fast delivery
Not overpriced and fast delivery. Great service and perfect for sending to college dorms. Thank you for making my little sister's birthday better.
The shipping experience is absolutely…
The shipping experience is absolutely terrible! It was suppose to be delivered on Friday the 11th FedEx hasn’t been able to deliver and keeps sending to the wrong address. Waiting to see if they will actually hold it at the store I requested. There’s no reason I should have to pay $15 for the cheapest shipping and it still be terrible.
Reply from Package Penguin2019-10-16
Hi Miosha, Thank you for reaching out to us regarding this issue. We will contact you to make sure this is resolved ASAP.
great results
great results! I brought it for my friends birthday and she loved it!
I will use them again!
It’s fun to choose my own items for the gift. I thought the prices and selections were great and my son loved it.
10/10
My girlfriend loved the package I sent her. The note you have the option you write comes in a cute little card which was a nice surprise. The only downside I could think of is that order took a bit to process but that may have been something on my end. 10/10
Awesome gifts
This is such a great thing. My daughter LOVED her package that was delivered. Will definitely be ordering again. Already told a bunch of people about it.
Great service
Great service! My sis was so happy with the box and the amount of goodies inside! Thank you so much, will deffinently order again!
Cool idea for a college student
Cool idea for a college student. Some of the things are a little expensive for what they are and some things were out of stock. Shipped fast. There’s no way to log in and check the status of your package so you have to wait for them to email you updates which is slightly annoying. Overall a good experience though. I prefer to make a care package homemade even though it will usually end up much more expensive than this one. It’s a lot more personal and your selection is only limited by what’s available at the grocery store.
Loved being able to select the items…
Loved being able to select the items that I knew my student would use and appreciate.
First care package to my freshman in…
First care package to my freshman in college. Her and her roommate loved it!!
Son LOVED the package - shipping a little slow
Son loved the package. Said it had so many different things and was happy at the variety. Only complaint was I paid for 2-4 day shipping on August 29th and it didn't arrive until Sept 9th which obviously makes that expense a bad investment.
Thank you
Thank you, I enjoy sending care packages to my son in college, I loved the fact that i can chose what i want to send to fit my son's likes. Which that there were a few more options on fast meals. The only thing i wasn't too happy about was the fact that it too SO long. I have mailed packages overseas that took shorter time to arrive. Having said that, the website it's easy to use.
My boyfriend loved the package I sent…
My boyfriend loved the package I sent for him. I wish they had contacted me that something they had was out of stock but they replaced it so it’s alright. I’ll definitely order from them again. Came exactly when I scheduled it and everything was there and perfect
I love the options to customize to the…
I love the options to customize to the recipient’s likings. Easy ordering, fast shipping. My daughter loved it!
My package was just what I was…
My package was just what I was expecting.... PERFECT!!
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