Easy to order
Easy to order. Parts always on time.
Reply from Parts Town2026-07-23
Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.
About Parts Town
Data updated- Website
- partstown.com
- Category
- Electronics & Technology
- Location
- United States · Addison, IL
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 100% (35/35)
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Is Parts Town legit?
Parts Town (partstown.com) has a 4.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
The part I ordered went up alit since…
The part I ordered went up alit since the last time I ordered it Kind of ridicules
Reply from Parts Town2026-07-21
Thank you for taking the time to send us your valuable feedback. We will have a leader from our team reach out to you shortly to see what we can do to make things right.
Parts were available which was nice
Parts were available which was nice, only dislike was the cost of shipping
Reply from Parts Town2026-07-21
We appreciate you calling this out. Shipping can be a big factor in the order experience, and it’s something we continue to evaluate and refine.
Easy to order genuine parts
Easy to order genuine parts, they have catalogs parts and many others
Reply from Parts Town2026-07-21
Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.
Parts where not as it’s describe part#…
Parts where not as it’s describe part# same for Bunn immersion 312 but part is for different model
Reply from Parts Town2026-07-21
Thank you for taking the time to send us your valuable feedback. We will have a leader from our team reach out to you shortly to see what we can do to make things right.
Right parts for the right price.
Reply from Parts Town2026-07-21
Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.
The two flow meters that I ordered were…
The two flow meters that I ordered were sent in a simple bubble wrap envelope with no packing or protection. I have installed the two flowmeters, and things do not seem to be working as they should. I am pretty sure something got damaged in the shipping process since it was no protection. I will be paying someone to see what is wrong with them. I will most likely need to return these, and if I do I will be expecting the bill to determine that they are in fact not working properly due to imp Shipping packaging to be reimbursed to me
Reply from Parts Town2026-07-22
We appreciate you calling this out. Shipping can be a big factor in the order experience, and it’s something we continue to evaluate and refine
quick turn around
i ordered on friday afternoon and had my part in hand on Monday. wonderful.
Reply from Parts Town2026-07-21
It’s so great to read reviews like yours. Thanks for taking the time to let us know you were happy with our service. We’ll definitely pass along your kudos and be sure that bragging rights are handed out appropriately. Thanks again!
Very helpful
It was amazing
Reply from Parts Town2026-07-21
Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.
价格有竞争力，库存量大，速度稍慢
很容易找到零件。 价格看起来很有竞争力。 发货速度有点慢，从仓库出库。 第二天的价格非常昂贵。 他们的电器品牌/型号列表还远未完成。
Reply from Parts Town2026-07-21
Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.
He was quick in answering my emails
He was quick in answering my emails, helping me and delivering the item I needed. Kudos to him. Thank you
Reply from Parts Town2026-07-20
It’s so great to read reviews like yours. Thanks for taking the time to let us know you were happy with our service. We’ll definitely pass along your kudos and be sure that bragging rights are handed out appropriately. Thanks again!
Smooth as always.
Right part,right on time.
Reply from Parts Town2026-07-20
It’s reviews like this that keep us going! Thanks so much for taking the time to write it. We are so grateful for customers like you – you’re why we do this! We’ll be here when you need us again!
Right part
Right part, easy to order, fast delivery . Thank you for great service and great shopping experience.
Reply from Parts Town2026-07-20
Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.
Ordered and came right away
Ordered and came right away. Thanks
Reply from Parts Town2026-07-20
Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.
Fast service
Fast service, correct parts
Reply from Parts Town2026-07-20
Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.
Easy to order almost any part you want…
Easy to order almost any part you want or need only complaint is shipping cost
Reply from Parts Town2026-07-21
Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.
Came with missing part.
Reply from Parts Town2026-07-20
Thank you for taking the time to send us your valuable feedback. We will have a leader from our team reach out to you shortly to see what we can do to make things right.
Disappointed
I paid over night shipping for which is very pricey for a part I needed for my AC unit it is the middle of summer and I have kids so I needed the part ASAP. The part did not arrive until 4 days later. By then I had found another place that had the part and requested a return and I was only refunded the price of the part and not the over night shipping.
Reply from Parts Town2026-07-20
We’re so sorry to hear things didn’t go as planned this time. We strive to be the best at everything we do, and it’s humbling to hear we didn’t get there this time. Thanks for letting us know. A leader from our team will reach out to you shortly.
Ease of ordering.
Reply from Parts Town2026-07-20
Thank you so much for letting us know you had a wonderful experience. We aim to please and it’s great to hear that our aim was right on target! We can’t wait to wow you again in the future!
NEVER RECEIVED ITEM
Reply from Parts Town2026-07-20
Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.