The pieces arrived very quickly
The pieces arrived very quickly to Mexico, they are beautiful, exactly what we expected. The customer service is amazing btw.
About Pascal Design
Data updated- Website
- pascaldesign.com
- Category
- Shopping & Fashion
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 274 reviews
- Replies to negative
- 74% (109/147)
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About this business
PASCAL, a lab grown diamond jewelry brand, is inspired by a renowned 17th-century French philosopher who recognized the power of pressure. We believe that, like diamonds, strength and beauty can be found in overcoming intense obstacles, and we aim to convey this message to Gen-Z through our fashion pieces.
Written by the business, not verified by us.Is Pascal Design legit?
Pascal Design (pascaldesign.com) has a 3.4 out of 5 rating on OK.one, based on 389 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 35% give 1 star; The business has replied to 74% of negative reviews; Reviews mostly discuss Customer service, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning product design, high-end quality, and beautiful packaging that make every purchase feel very special, durable, and elegant. Consumers also deeply appreciate the extremely helpful support team, noting that product replacements and sizing issues are handled smoothly and efficiently. However, some people mentioned experiencing frustrating delays with order fulfillment and very slow communication when trying to reach customer service teams for assistance. A few reviewers also noted receiving items that were damaged or completely tarnished within a short period, leading to prolonged resolution processes.
Auto-generated from all reviews of this business. For reference only.What people say
I Have always loved the Pascal Design…
I Have always loved the Pascal Design Timepieces. I Own The Paradoxe version Of This Brand. Recently My Locking Clasp Failed And Required contacting Customer Support. After Being Assisted With The Help Of customer service agent Molly on getting a new Watch Band. Pascal Design Has Earned a Life Long Customer. Thank you so much to the Pascal Team,You Are Greatly Appreciated!
Super nice and quick shipping
Super nice and quick shipping. Really happy with my watch. I’ve gotten so many comments about how nice and elegant it is. Fits my wrist perfectly!!
Great product and quality
Great customer service
Honestly, I didn't expect a quick response from customer service. There was an issue with my order, but with the help of Coco from customer service, it was resolved quickly and without any problems. A very good customer service experience!
I ordered my husbands wedding band and…
I ordered my husbands wedding band and it was beautiful! He loved it. Came much earlier than expected and was packaged well.
Great Watch
I've had my Pascal Bubble Watch for over a year now and it is absolutely the best! I've had many watches in the past, including some worth in the thousands, and none of them lasted so long. I definitely keep on recommending this to friends
My experience was great the pascal team…
My experience was great the pascal team kept me informed and updated me about my order every time .
Great customer service
I bought a finger watch last year and again this year for a gift. Th package was lost and was found empty but the customer service was so smooth in replacing and doing everything that was necessary. Much appreciated for the warmth and the service.
Beautiful pieces of work and great +…
Beautiful pieces of work and great + responsive customer service. I would shop here again.
I would also like to highlight the…
I would also like to highlight the seller’s fast and professional service. The customer service was truly excellent, and the overall experience was outstanding. I highly recommend doing business with this seller!
The Affordable Experience
The experience with Pascal Design was unbelievable. When I opened the box up and saw the details of the product that welcomed me into a family of ownership and sophistication rarely seen in my space. As far as I am concerned they are Nonpareil.
Great communication
Great communication when any concern came about from purchase and delivery. Customer service very prompt to respond.
Absolutely beautiful dimond
Absolutely beautiful ring! The craftsmanship is exquisite and the diamonds are incredibly sparkly — they catch the light beautifully and look even better in person. The whole piece feels elegant, delicate and very well made. I’m so happy with it! ✨💍
I love my watch
I love my watch. It is my favorite piece. I receive many compliments when I wear it. Looking forward to trying different colors.
Let me start from the website
Let me start from the website, the interface is end-users friendly, I was able to navigate through until I settled for what I wanted. When I received my item, it was beautiful as is, no gimmicks but it wasn’t a right fit which made me contacted customer support and I got an incredible assistance.
Watch is BEAUTIFUL, CS is EXPECTIONAL!!!
Ordered a watch for my husband, showed our daughter after I placed the order. She wanted one too, so I placed a second order. My husband watch arrived but it's too small for him. Our daughter tried it on and it fits her . I got it engraved so I wasn't able to return it (it's too nice to return), my daughter kept it. I contacted cs and Molly was the BEST! She helped me to cancel the second order because it wasn't shipped yet. Communication was exceptional! The watch is BEAUTIFUL. My daughter have been wearing it everyday!!! I liked how it shows you the est shipping so there's no confusion. Quality is top tier too!
loveee all the watches
loveee all the watches. its my 3rd order with them.
Really good quality products and…
Really good quality products and perfect custumer service. 100% reccomended
Watch is amazing
Watch is amazing. Right now I’m in need for a new link and awaiting to receive. Customer service has been good.
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