I love how easy it has been to create…
I love how easy it has been to create something I had no idea how to do it. I appreciate the guidance and the support.
About Passion.io
Data updated- Website
- passion.io
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 100% (17/17)
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Is Passion.io legit?
Passion.io (passion.io) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Good platform for courses, but too expensive to publish apps
Passion.io is a good platform to create and organize online courses. The interface is simple and the app works well for hosting training content. However, the pricing structure is very expensive if you want to publish your app in the App Store and Google Play. Even with a plan around $200+ per month, you still cannot publish your app to those stores unless you upgrade to much higher plans. For many independent coaches and creators, this makes it difficult to scale. I think Passion.io should reconsider this limitation because many users paying over $200/month expect basic publishing access to mobile app stores.
Great instructions
Great instructions, very well organized and I'm excited to see where this platform will take my online coaching business!
Reply from Passion.io2026-03-09
Hi Nicole, Thank you for your review. We're so glad to hear that you found the instructions clear and well organized. It’s exciting to hear that you're looking forward to what the platform can do for your online coaching business. We can’t wait to see the impact you create with your app. Ruth (Passion.io Team)
Turn you passion into a profitable reality
Great presentation. Very well laid out, easy to understand. I just joined and am trusting the process. You have nothing too lose. They offer a 30-day money-back guarantee.!
Reply from Passion.io2026-03-09
Hi Alicia, Thank you for taking the time to leave a review. We're really glad to hear that you found the presentation easy to follow and well laid out. It’s great that you’ve just joined and are trusting the process as you get started on your app-building journey. We’re excited to see what you create and will be here to support you along the way. Ruth (Passion.io Team)
Multiple emails and no reply from customer service
I just paid $547/mo (3 month payment) and was charged twice because the website (on my laptop) wasn't responding, so I had to go to my phone to try to process the payment. I've sent multiple emails, and haven't received a single reply, and after reading the other negative reviews, am beginning to believe that this was a mistake. The webinar that Dan presented made it sound like he really cared about making a positive difference in the world with a top notch product, but my experience so far has been "poor customer service" and I'm not the only one to experience this. This appears to be a reoccurring theme for Passion.io. If this were my company, I would correct this fast. I'm a health professional (regenerative medicine specialist) and was really looking forward to creating an app for my business, and speaking with my "Passion Coach" to assist me in the process - but even that, I couldn't figure out how to schedule an appointment since it didn't appear after paying and signing up - like Dan said it would during his webinar, which made everything sound so easy, and enjoyable. So far, it hasn't been, and they owe me $547 for a double-charge. Also, their phone app hasn't been easy to login and navigate - I'm on my laptop and phone throughout the day, and haven't run into these issues with any other app. There is a lot of room for improvement that I've seen in just 2 days with this company. Please respond to my emails or call me at 520-370-6044. First step is I need $547 refunded to my account. Thank you, Timothy Marshall
Reply from Passion.io2026-03-02
Hi Timothy, Thank you for your patience whilst we resolved the issues you experienced. Our support team works Monday to Friday which is why we hadn't yet responded to you. However, I can see that Hannah from our support team has reached out and resolved the double charge on your account. As for your other points around the usability and booking your Passion Coach call, our team will be in touch so you can jump on a call and get some momentum building for your Brain Prime app. Passionately, Jarret Passion.io Support Team
Money from whatever this is has been…
Money from whatever this is has been taken from my bank account. I have never even heard of this or signed up for it. I am disputing this with my bank but seems impossible to find a way to cancel by looking online, considering I don't have a login and don't plan to make a login. All I will say is be careful
Reply from Passion.io2026-03-01
Hi Miss Bingham. This is the Trustpilot page of Passion.io, an app-building platform. We've just sent you a request for more information so that we can find your account and assist you. Can you please check? Best, Andrea (Passion.io Team)
I came for help
I came for help, and that is what is being delivered with clarity. I am very thankful so far, and can't imagine it will change.
Reply from Passion.io2026-03-03
Hi Amy. Thank you for your review. We're so glad to hear that you're feeling supported along your app-building journey. We can't wait to see the impact you create with your app. Best, Andrea (Passion.io Team)
I am loving the way the courses are…
I am loving the way the courses are laid out so far. I am feeling excited by the support offered and the value being given!
Reply from Passion.io2026-03-09
Hi Mary, Thank you for your review. We're so pleased to hear that you're enjoying the way the courses are laid out and that the support and value being offered are making you feel excited about the journey ahead. We’re looking forward to seeing your app come to life. Ruth (Passion.io Team)
Rebuilding Trust Through Real Conversation
I want to write this review honestly. I originally joined Passion.io in October 2024 after doing extensive due diligence. I’m building a long-term wellness platform focused on helping the global back pain population, so choosing the right tech partner was a serious strategic decision for me. Pre-Christmas, I became concerned about package changes, feature shifts, and pricing structures. As a long-term builder, stability matters hugely to me, and I lost confidence for a while. I paused development because I needed clarity before investing further time and energy. This week, I spoke directly with Jarret. He immediately made space for the conversation, showed up prepared, listened properly, and worked with me toward a fair resolution, and gave me the long-term security I needed. What stood out most was not just the outcome — but the willingness to have a transparent, adult business conversation - yes... on Zoom not a ChatBot nor a Form - and align on partnership. I’m now back building with energy and focus. If you’re serious about building something meaningful and want a team who will actually talk things through when it matters, that counts for a lot. Passionately back on mission.
Reply from Passion.io2026-03-09
Hi Dr Jo, Thank you for taking the time to share such a thoughtful and honest review. We really appreciate you sharing your experience so openly, and we're glad you were able to have a direct conversation with Jarret to work through your concerns and find a solution that supports your long-term vision. Building something meaningful requires trust and clarity, so it’s great to hear that the conversation helped bring that back. We’re excited to see you back building with energy and focus, and we can’t wait to see the impact your wellness platform will have. Ruth (Passion.io Team)
This experience is hands down the best introduction to my new adventure.
This experience is hands down the best introduction to a new adventure in creating an app to compliment the work I do with my clients.
Reply from Passion.io2026-03-09
Hi J Rose, Thank you so much for your review. We're really happy to hear that this experience has been such a positive introduction to your new adventure in creating an app to complement the work you already do with your clients. We’re excited to see what you build and the impact it will have. Ruth (Passion.io Team)
You CAN create your own APP without breaking the bank
I am excited for being give a cost-effective way to create an app so Shift Your Life® teachings can reach more people to have the personal (body, mind, emotion, spirit) or entrepreneurial business transformation they desire.
Reply from Passion.io2026-03-09
Hi Tracy, Thank you for your review and for sharing your excitement. It’s great to hear that the platform is giving you a cost-effective way to bring your Shift Your Life® teachings into an app and reach more people with the transformation you’re passionate about. We can’t wait to see your app grow and the impact it creates. Ruth (Passion.io Team)
Passion.io has covered all of their…
Passion.io has covered all of their bases from start to finish. There has been a few glitches but I still give them 5 stars because their customer service is responsive, polite and knowledgeable. There is a lot of education on everything you need and building the app was very easy.
Reply from Passion.io2026-03-09
Hi Angie, Thank you for your review and for the honest feedback. We're glad to hear that the platform and education made building your app easy, and we really appreciate your kind words about our customer support team. It’s great to know they were able to assist quickly and help resolve the glitches you experienced. We’re excited to see your app continue to grow. Ruth (Passion.io Team)
Enjoyed the Introduction video!
Enjoyed the Introduction video and the follow-up Zoom call was not rushed and full of information
Reply from Passion.io2026-03-09
Hi R Hill, Thank you for taking the time to leave a review. We're glad to hear you enjoyed the introduction video and found the follow-up Zoom call helpful and informative. It's important to us that new members have the space to ask questions and get the clarity they need as they get started. We’re excited to see what you build with your app. Ruth (Passion.io Team)
Challenges with App Monetization and Platform Costs
Developing the app required a significant investment of time and resources, and the process was not always smooth. There's a sell that you can launch your app quickly but for us it took nearly eight months of development. After that time, we were happy with the product for a short time, but soon found that we were unable to monetize the app in the way Passion advertises. As a result, the platform did not prove to be financially sustainable for our business. To accommodate our existing subscribers, we moved the app to a Pause subscription at $29 per month. Under this subscription, updates and changes to the app are not permitted. While we initially hoped this would allow us to keep the app active, any meaningful updates require upgrading to a higher-tier subscription. The cost of these higher tiers is not worth it for our business and, in effect, forces creators into ongoing subscription upgrades. Although Passion markets itself as a platform designed for content creators, our experience has not aligned with that promise. The current pricing structure makes it difficult for independent creators to maintain, update, and share their work in a sustainable way. I strongly encourage any creator considering the platform to think about the time and energy they are willing to invest in an app platform like Passion. Review the pricing tiers carefully and understand what is required to maintain and update an app over time.
Reply from Passion.io2026-02-10
Hi Su. We're sorry to hear that your experience didn't align with your expectations. We've just sent you a request for your email address through this platform. Once we hear back, we'll thoroughly look into your account and be in touch via email. Best, Andrea (Passion.io Team)
Impossible to cancel
The tool is not as easy as promised. The worst part? I have cancelled 3 times and they are still charging my credit card. Steer clear of this company.
Reply from Passion.io2026-02-03
Hi Marc. We're sorry to hear this. We reply to all emails and requests within 24 to 48 hours of receiving them. We've just sent you a request for your email address so that we can thoroughly check your account. Once we hear from you, our Support Team will reach out via email. Thank you for your patience. Best, Andrea (Passion.io Team)
Very helpful team very dynamic and…
Very helpful team very dynamic and helpful. Such a difference from the app software team I worked with before. They offer a lot to guidance for you on your journey. It is a matter of you taking the time to sit down and really learning it all. Excited to share more with you as we progress. This is our first month.
Client and prospect impact
I was looking for a way to keep contact with clients and create interaction with prospects. Endless videos and social media seemed overwhelming. Passion.io helped me create one place for my efforts and they provided guidance throughout the process.
Passion has lost the plot and is missing the point.
The biggest problem with Passion is that they market having certain tech features on their platform... that they simply do not have (nor do they plan to add). When I first purchase this product, I had a fit that none of the push notifications worked. How am I supposed to communicate with my people if they don't get notified of messages or new curriculum? They ended up giving me 90-days of free service while they fixed *ONE* kind of push notification. As long as you directly tag people, they'll get a push notification. However, if you drip content and need your people to show up everyday for a 30-day program? You are SOL. They emailed me several workaround options, however I don't want a workaround. I want a tech platform that does what it say it does and actually works. Apparently that's too much to ask. Passion has pivoted to now focusing on building AI versions of their coaches, rather than providing the features you are already paying for but will never receive. I've spoken at length with their leadership team about this and they have no interest in listening to their customers about what our greatest needs actually are. They want to get in on the AI trend and solve a nonexistent problem. Honestly... build your own app on Loveable.
Reply from Passion.io2026-01-29
Hi Bri. We're sorry to hear this. We do have push notifications for our higher tier plans. These notifications are for our community (posts, replies, tagging, DMs) and you can also send push notifications to engage specific audience segments. For example, users who haven’t completed lessons, signed up but not subscribed, etc. We understand that you would like push notifications for other features like drip content. We appreciate the feedback and will pass it along to our product team. We'd also like to clarify that while we do have a new AI-powered addition to our product suite, we will continue to actively work on how our apps function for both our creators and their end users. Warm regards, Andrea (Passion.io Team)
I'm just getting started
I'm just getting started, but the structure and the process are inspiring.
easy and not overwhelming
the step by step set up is easy and not overwhelming.