The Plus Support Team are knowledgeable…
The Plus Support Team are knowledgeable and very kind in their communications. Solutions to issues are very important for the Team.
Passion.io (passion.io) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The Plus Support Team are knowledgeable and very kind in their communications. Solutions to issues are very important for the Team.
I love the interaction and experience that I have had with Passion.io. I love how thorough they are at customer service and helping their members. They have made this time exceptional. Thank you!
Passion.io has given us the opportunity to create an app which would not have been possible without their daily guidance and support. We recommend passion.io for anyone looking to take their new or existing biz online.
Georgiana was WONDERFUL! I was feeling quite stressed about losing access to years of content, and she responded with such generosity and understanding. Her incredibly kind gesture gifted me the breathing room I needed to properly transition my platform. Her response was clear, thorough, and included everything I needed - the CSV file, specific instructions , and honest information about what I needed to do to resolve my issue was spot on. She treated my situation with respect and made me feel valued as a long-time customer. This is exceptional customer service. Georgia embodies the #speakyourheart value beautifully - she listened to my concerns and responded from a place of genuine care and helpfulness. Thank you, Georgiana, and thank you Passion.io for making what could have been a stressful situation into a positive experience. I'm grateful! 💜
I'm loving passion.io. I'm just getting started, and the process is easy to follow. I'm trusting the process and I know I'm going to achieve my goals with our new app.
I just started and I’m loving the support so far. The coach is getting coached! I’m super excited to see what I create over the next 30 days!
I am new to this but have a great feeling about it. So far, everything is laid out clearly.
I have had nothing but excellent support from the Passion team while getting my App live on GooglePlay and the App Store. They were always there to help, willingly and wisely. I could not recommend them more hightly.
Every time I interact with anyone from Passion.io I have the most amazing experience. They are very passionate about helping others succeed in their businesses.
I am creating an App through Passion.io and the coaches and technical team are top notch. They are guiding me in a positive way to have the best outcome for my work. Meetings are on time and well documented, to do lists are clear and linked with help videos for the more technical, my coach Ana (a real person) has never missed a meeting. I would recommend the investment to go for the PLUS at Passion.io.
I am new, day 1, I just signed up.. I am a personal trainer helping seniors women 55+ build strength, improve balance with confidence. I will report back how it goes.. so far very encouraging and helpful.
Don't buy I am Customer for 5 years +/- They are selling a keys in hand solution but in reality they dont manage at all apple developper or google console. You will need to manage that yourself without any help from their sides because they don't care about you and you will never have possibility to reach them The system of creating an app is great but the company is launching features that are full of bugs and even after 3 years do not fix any. Your product is close from being great but the bugs and the changes of direction you are doing (forward then backward) makes it terrible. No improvement the last 2 years . Some buttons disappear , the pictures are displayed incorrectly on computer (cropped randomly ) , the tracking feature has never been usable , the text limitation on titles (around 16 letters which is short for exercise name (including reps or time + possibly extra informations such as right or left side or so...) but if you copy that exercise the system will add "copy of" in front of the exercise and if you copy that one "copy of copy of" .... ad vitam which force me to delete everytime and loose time when making multiple sets, and that makes the text limitation so stupid. The swipe lesson from lesson has been introduced , then i worked to reorganized my lessons to take full benefits of it, then 8 months later they removed it. Edit: My app is down for more than 2 weeks and it's impossible to reach anyone at passion because they use A.I. for their assistance. To reach anyone in this company it was always a nightmare even before that. It's visible that they don't care about their clients at all. I m considering to change to movement.so or any competitor who would care about their clients.
Hi Kevin. We're sorry to hear this. We take both platform maintenance and improvements seriously and do our best to address issues raised by our community. That does mean some fixes take longer than expected, but they are actively tracked and worked on. Alongside this, much of our recent work has focused on improving stability and strengthening the platform’s foundations -- unlocking our ability to deliver more consistent and scalable improvements moving forward. While some of these improvements may not feel visible yet, we’re currently working on a new UI aimed at making the platform easier to use and more engaging for you and your users. We really appreciate your feedback and will be in touch via email to discuss this in more detail. Best, Passion.io Team
This is almost too good to be true. Im going for it. I'll be back to review 30 days from now. I think this will all be worth it.
I enjoyed the Dear Diary exercise. It helped me to dream and visualize what my life will look like in two years. Since I have always used journaling I know the kinesthetic benefit of writing your thoughts, looking at the words and pondering what's been written. It helps to "see" the words and believe it's all possible. It brings the dream closer to reality.
I'm just getting started with building my app but it seems to be set up in a really straightforward and easy to follow way. I feel like I'm set up for success!
I’ve just recently joined this community and I really love it so far! They guide you every step of the way and make it so user-friendly and intuitive. I feel really confident in my ability to build an app that is successful and thriving.
The app idea didn't work for me and I wanted to cancel my subscription. I contacted customer support several times and they just sent me a list of where to go on the page/app to cancel. This wasn't showing up and I contacted them several times asking for support without success. Each time I messaged them I made it clear I wanted to cancel and that I did not authorise them to take further payments. I knew a payment was due next week and contacted them again on Monday for assistance. They did not respond. Today I find that they have taken the payment from my account. The customer service is atrocious if you want out. They'll probably help me now that they have more of my money.
Hi Mardi. We're sorry to hear this. We checked our system and we see what went wrong here. When you wrote to us earlier, it was from an alternate email address that you didn't use to sign up to Passion.io. Since we couldn't find that email address in our system, we thought you'd accidentally written to us (happens more often than you think). The email you sent us this week is from your registered email address and we responded to that one. Our Support Team will be in touch to resolve this asap. Thank you for your patience and understanding. Best, Andrea (Passion.io Team)
So far so good. I appreciate the step-by-step process.
great work!!!! super excited to create and change lives with passion.io
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