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Electronics & Technology

Passion.io

103 reviews

4.2103 reviews
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About Passion.io

Data updated
Website
passion.io
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
100% (17/17)
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Is Passion.io legit?

Passion.io (passion.io) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

N
Nicola Smith · 1 review · Experienced 2026-07-31 ·

The passion team are my allies

The passion team are my allies. They are always there to lend a hand, take care of the tricky things with Apple and Google and I can't imagine doing this without them on my team!

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Shadrack Wanjeri · 1 review · Experienced 2026-07-17 ·

Great and good service

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Lucia Lombardo · 2 reviews · Experienced 2026-02-27 ·

I purchased the 90-day "Done For You"…

I purchased the 90-day "Done For You" app-building program. During the sales process, I understood that the platform would support the type of dynamic app I wanted to build. Once implementation began, I learned the platform was much more suitable for static content, which did not meet my expectations for my business. I also experienced canceled meetings, communication gaps, internal staffing changes, and significant delays. Although the company later offered an additional month of support, by that stage I had lost confidence in the process and requested a refund instead. My refund request was denied, and my subsequent credit card dispute was unsuccessful. My annual subscription was later unilaterally canceled, leaving me without access to continue building the app. This was my personal experience. I encourage prospective customers to carefully evaluate whether the platform's capabilities match their business needs and to read both positive and critical reviews before making a significant investment.

Reply from Passion.io2026-07-13

Hi Lucia. We're sorry to hear that your experience with us didn't align with your expectations and your vision for your business. Passion Apps are best suited for creators and coaches who want to monetize their expertise through courses, coaching, and communities. Our Support Team has been in touch via email to explain our refund policy, options for continued access, and how best we can support your journey. If you'd like to continue building your app, please let our Support Team know how you'd like to proceed. Best, Andrea (Passion.io Team)

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Lucky Isaac · 1 review · Experienced 2026-06-25 ·

I love it but I know I don't know more…

I love it but I know I don't know more about it but I will love to join in

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Oliver · 3 reviews · Experienced 2026-06-15 ·

terrible too expensive

terrible too expensive, get AI to do it they got me for 2 years no money came back into my company , they are over selling this product you will have to spend over $10,000 and what has been so frustrating is I lost all of the contents i worked hard for

Reply from Passion.io2026-06-17

Hi Oliver. We're sorry to hear that your experience with us didn't meet your expectations. Our intent is always to support our clients to the best of our ability and help them make meaningful progress toward their goals. We have a variety of offers which cater to creators with different needs, budgets, and business requirements. Our Done For You service where our team of experts builds your app for you is a higher ticket offer, and is different from the DIY offer you signed up through. Please reach out to our Support Team if there's anything we can help with. Best, Andrea (Passion.io Team)

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Amanda Cho · 3 reviews · Experienced 2026-06-14 ·

Passion.io has done an amazing job at providing more opportunities for content creators!

Passion.io has done an amazing job at creating a user-friendly platform that allows us as individual creators to share our content and experiences with people in a modern way. Thank you for creating more opportunities for content creators.

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Tracy Driscoll · 2 reviews · Experienced 2026-06-11 ·

Amazing App!

All the Dan videos were awesome - instilled so much confidence. The step by step process that actually worked - signed up my first cohort easily.. very easy and user friendly. Helped me to make a program I had been thinking about for 3 years. Really pleased with the results. My first cohort LOVED it!

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Lizzie Stanton · 2 reviews · Experienced 2026-06-11 ·

Amazing team and support

Kleny, Iwan and the whole team are so helpful. I wasn't tech savvy at all, and signed up for passion plus a few years ago before prices increased, so have all the features offered to the higher paying newer customers. I and have to say that the technical support, helpfulness and kindness of the team is worth their weight in gold. So grateful for this platform!

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Holly · 2 reviews · Experienced 2026-06-08 ·

Easy to use templates and outstanding…

Easy to use templates and outstanding customer service.

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Melissa Kiss · 2 reviews · Experienced 2026-05-26 ·

The platform is easy to use

The platform is easy to use. The customer service is fast & spectacular. Not a million different people who you need to repeat the issue over and over again but I’ve been supported by Nellie the entire time so far. So far I really enjoy the experience.

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Lori Zabrocki · 1 review · Experienced 2026-05-23 ·

I can't say enough about how my…

I can't say enough about how my experience in already changing my life. The team is professional, and always ready to come to my aid when I have an issue. I'm looking forward to my future!

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Leading Edge Hypno · 3 reviews · Experienced 2026-05-07 ·

Passion.io’s customer service has been…

Passion.io’s customer service has been absolutely exceptional. Nellie has been so kind and helpful. I panicked a bit when my app wasn’t up to date. I’m not good with technology and it gives me a bit of anxiety. They made the process easy, went above and beyond to help me and also reassure me. It was the best customer service I’ve received in a long long time. And I’ve had great experiences. I went from a state of panic to feeling like everything was going to be okay. Nellie made my day. I’m really happy with Passion.io ‘

K
Kiara · 1 review · Verified · Experienced 2026-04-25 ·

This is an absolute scam

This is an absolute scam. They took thousands of dollars out of my account without authorization and don't have customer service for you to call. I am a single mom who needed that money and have not been contacted back about any type of refund

Reply from Passion.io2026-05-04

Hi Kiara. Our Support Team reached out to you last month via email, with all the details of your subscription. Can you please take a look and reach the team if you have more questions? Best, Andrea (Passion.io Team)

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Paul Bankowski · 7 reviews · Verified · Experienced 2026-04-22 ·

You raised prices and put me out of the…

You raised prices and put me out of the app business. A long standing client... and it cost me $4000.

Reply from Passion.io2026-04-23

Hi Paul. We're sorry to hear this. We always aim to handle transitions thoughtfully and fairly, and our Support Team has been in touch with you via email to offer support, flexibility and legacy access, where possible. Best, Passion.io Team

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Amanda · 1 review · Verified · Experienced 2026-04-08 ·

Terrible

Terrible - no one ever responds from support. I'm changing to another platform

Reply from Passion.io2026-04-16

Hi Amanda. We're sorry to hear this. Our Support Team replies to all queries within 24 to 48 hours of receiving them. We'll thoroughly check your account for anything we might have missed and reach out via email soon. Thank you for your patience. Best, Andrea (Passion.io Team)

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Judy Russell · 1 review · Experienced 2026-04-15 ·

Time to cut my losses. Steer clear!

My association with this company has lost me 12 months of my plans, and thousands of dollars. I decided to trust them, and what their salespeople said, and what I received caused me far more stress, than anything I've got to show for my investment - as a matter of fact, I could have got myself to exactly the same place, for free, in a weekend of concerted effort (hindsight is a wonderful thing). If you're considering paying for any of their 'specialised support' Don't. They'll leave you hanging for weeks trying to get an answer, but they still take your money 'as scheduled'. I'm not too proud to admit when I make a mistake, and this one was a doozy, and very costly. Dan is either an out and out liar, or he has lost touch with how the company is actually working because he's heady on success. Either way, it's the people that sign up and pay who suffer. If he genuinely cares, he needs to make some major amends for non-filled promises.

Reply from Passion.io2026-04-15

Hi Judy. We’re sorry to hear that your experience with us didn’t meet your expectations. Our intent is always to support our clients to the best of our ability and help them make meaningful progress toward their goals. We understand how frustrating it can be when things don’t go as planned, and we regret that this was your experience with us. We appreciate you taking the time to share your feedback. Our Support Team emailed you re: how we could move forward. If we can do anything to assist you, please drop us an email. Best, Andrea (Passion.io Team)

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Cristina Clark · 1 review · Experienced 2026-03-30 ·

I am deep in my Passion.io APP building journey

I am deep in my APP building journey. I feel supported and excited to create the THING that will not only change my life BUT all of the women that come into my world. I look forward to completing this process.

Reply from Passion.io2026-03-31

Hi Cristina. Thanks for the great review. We're so glad to hear you're enjoying the app-building process and that you feel supported by our team. We're always here to help and answer your questions. We can't wait to see the positive impact you create with your app and the incredible community you build. Keep going! :) Best, Andrea (Passion.io Team)

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CLARA E · 2 reviews · Experienced 2025-11-01 ·

Sneaky False Advertising

Sneaky false advertising. They ran an ad for their app that stated "60% OFF LIFETIME." Any reasonable person would take that to mean you get the app for a LIFETIME at one price. LIFETIME us NOT monthly or yearly. At the end of one year (I had other priorities and hadn't got to it yet, as I took their offer to mean I paid $1,999 for LIFETIME access)—I received an email that stated I would be charged $297/month for access to the platform. Needless to say, I was shocked. And angered when I was told that the offer I paid for was for ONE YEAR of access, and the yearly renewal (at its 60% off price) would now apply: either another $1,999 or monthly at $297. While I was debating this with them, they continued to charge the $297/month (which was later refunded). I lost my original $1,999 because I wasn't able to begin using it. And if I HAD created an app, they were hosting it, so I would be stuck at $297/month if I wanted access to my app. This is a total scam. Their policies are NOT based in honestly and integrity. I would NEVER recommend anyone use passion.io to create your app.

Reply from Passion.io2026-04-01

Hi Clara. We're sorry to hear that you weren't able to use our platform during the first year of your subscription. To clarify, the plan you signed up for included a discount for your first year, after which your subscription continues on a monthly plan ($297). Our checkout page mentions these details, and this is entirely different from our lifetime access pricing plan. An active subscription is required for continued access to the app, to create and edit content, to access your users and pricing plans, to get access to iOS/Android app updates and new features, etc. If you have any other questions, please write to our support team. Best, Andrea (Passion.io Team)

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Liesl Roome · 8 reviews · Experienced 2026-02-28 ·

I used this company for app creation and it went very wrong. Huge money, no delivery on promises.

I used this company for app creation. I signed up for the premium level which means their developers do the app creation and customizations. Simple things were 'impossible', 'waiting for the developers', dead buttons, clients getting thrown out of subscriptions. But they keep taking your money. When I cancelled the contract I felt they really overpromise a 'custom App', while working with a template that no-one in the company knows how to customize. I had to start over with a new developer company, which has delivered in 2 months what this company couldn't do in nearly 2 years. And they cost me thousands of dollars. I kept being told, 'it will be done, just be patient'.

Reply from Passion.io2026-03-31

Hi Liesl. We're sorry to hear that your experience with us didn't meet your expectations. Our premium Done For You service includes app development and personalized support within the scope of what our platform allows. Unfortunately, some of your requested customisations fell outside of the platform's scope. We promptly report any issues to our Tech Team and they're constantly working to deliver the best possible app experience for you and your end users. That said, we understand that waiting for a resolution can be frustrating and we truly appreciate your feedback. We're always looking to implement changes to improve our processes. We wish you well with your business and future endeavours. Best, Andrea (Passion.io Team)

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BabyFIT Providers · 1 review · Experienced 2026-03-23 ·

I’ve had a really great experience…

I’ve had a really great experience using Passion.io to build and grow our app. As a small business in the early stages, we needed a platform that was intuitive, reliable, and didn’t require a full development team—and Passion.io delivered on all fronts. The platform made it incredibly easy to bring our vision to life and create a high-quality app experience for our users without the overwhelm of traditional app development. The interface is user-friendly, and we were able to launch much faster than we would have otherwise. What really stands out, though, is the level of support from their customer service team. Anytime we’ve had questions or needed guidance, their team has been responsive, helpful, and genuinely invested in making sure we succeed. That kind of support has made a huge difference for us as founders navigating the app-building process. It’s clear the platform is built with creators and entrepreneurs in mind, especially those who are scaling. Passion.io has been a key part of helping us grow our audience and deliver value to our community in a more structured, professional way. Overall, I’d highly recommend Passion.io to anyone looking to create an app without the complexity of coding. It’s been an essential tool in our business, and we’re excited to continue growing with it.