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Animals & Pets

PawChamp

202 reviews

4.6202 reviews
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About PawChamp

Data updated
Website
paw-champ.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
90% (9/10)
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Is PawChamp legit?

PawChamp (paw-champ.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 90% of negative reviews. Last updated 2026-08-10.

What people say

这太神奇了,我可以连接……

这太神奇了,我可以联系并找到一个真正的人来帮助我理解我的狗并有效地与我的狗一起工作。令人难以置信的好和实用的建议。甚至问我一些问题,这些问题有助于揭示问题或性格特征,以及如何训练对她有用的她。我向养狗的朋友强烈推荐这个项目,即使他们已经养狗很多年了。

Reply from PawChamp2026-07-29

Dear Dawn, Thank you for your wonderful review! We're thrilled to hear that you're connecting with our Experts and receiving practical, personalized guidance for your dog. It's exactly what we strive for - to help dog owners understand their furry friends better and find training approaches that truly work for their unique personality and needs. Your kind words about the thoughtful questions our team asks mean so much to us, as that personalized approach is at the heart of what makes PawChamp special. We're so glad you're recommending us to your friends! If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾

史黛西的一流回应……

史黛西回复我的速度非常快。她的建议和帮助非常明确,她给了我很多帮助我的建议。史黛西对我不明白的内容的解释对我来说是完美的

Reply from PawChamp2026-07-29

Dear Ruth, Thank you for your wonderful review! We're thrilled to hear that Stacey provided you with such exceptional support. Her dedication to giving clear, helpful advice and taking the time to explain things in a way that works for you is exactly what we strive for at PawChamp. It's customers like you that make our team's work so rewarding, and we're grateful for your kind words about her responsiveness and expertise. If you have any questions in the future - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾

我和史黛西谈论了我的五个月……

我和史黛西谈论了我 5 个月大的拉萨犬,她给了我明确的建议,建议我对我的小狗的散步和目前的出牙进行改变。我强烈推荐 PawChamp,减少他走路的时间,手边备有咀嚼玩具,并使用零食来避免走路时咀嚼和跳跃!

Reply from PawChamp2026-07-29

Dear Customer, Thank you for your wonderful review! We're so glad to hear that Stacey was able to provide you with clear, practical guidance for your 5 month old Lhasa apso! It's fantastic that you received personalized recommendations for managing walks, teething, and those playful puppy behaviors like jumping and chewing. Seeing puppies thrive with the right training approach is exactly what we love about our work at PawChamp. We're thrilled that you're already applying these strategies and seeing positive results with your furry friend. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾

P
Pamela Lesley Blackstock · 2 reviews · Verified · Experienced 2026-07-28 ·

Very happy with the practical advice…

Very happy with the practical advice and plan to follow for the upcoming weeks.

Reply from PawChamp2026-07-28

Dear Pamela, Thank you so much for your wonderful review! We're thrilled to hear that you're finding the practical advice valuable and that you have a clear plan to follow in the upcoming weeks. That's exactly what we aim for at PawChamp – to provide actionable guidance that you and your furry friend can implement right away. We're confident that as you work through the program, you'll continue to see great results! If you have any questions along the way, please don't hesitate to reach out. We're here to support you every step of the journey! Best regards, PawChamp Team 🐾

J
Jo · 2 reviews · Verified · Experienced 2026-07-28 ·

Teresa’s advice was really helpful …

Teresa’s advice was really helpful and specific to my dog and my question was answered. Thanks

Reply from PawChamp2026-07-28

Dear Jo, Thank you for your wonderful review! We're thrilled to hear that Teresa provided you with helpful and specific advice tailored to your dog's needs. That's exactly what we strive for at PawChamp — ensuring that every interaction with our expert team leaves you feeling supported and confident in your training journey. We're so glad your questions were answered and that you're having such a positive experience with us! If you have any questions in the future, please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾

K
Karen Rowell · 18 reviews · Verified · Experienced 2026-07-28 ·

Great service

Query dealt with very quickly, very professional

Reply from PawChamp2026-07-28

Dear Karen, Thank you for your review! We're thrilled to hear that your query was handled quickly and professionally. Your feedback means so much to us and reinforces our commitment to delivering excellent customer service. We truly appreciate your trust in PawChamp and look forward to supporting you and your furry friend on your training journey! If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾

a
ana_au · 1 review · Verified · Experienced 2026-07-28 ·

Johnny come back you're much quicker…

Johnny come back you're much quicker and give quick response and advice to what I'm sitting waiting around with Olivia. My god I'm bored I'm sorry

Reply from PawChamp2026-07-28

Dear Customer, Thank you for your five-star review! We're so glad to hear that you're experiencing quick responses and helpful advice during your training journey with Olivia! Our experts are passionate about supporting you and your furry friend every step of the way, and it's wonderful to know that the guidance you're receiving is making a difference. We appreciate your patience and enthusiasm as you work through the program together. If you have any questions or need further assistance - please do not hesitate to let us know! Best regards, PawChamp Team 🐾

J
Janice Stanton · 1 review · Verified · Experienced 2026-07-27 ·

My experience was great because my caseworker Fred was.

My experience was great because my request was completed with no opposition. I didn't have to defend myself. They just very politefully took care of the issue.

Reply from PawChamp2026-07-28

Dear Janice, Thank you so much for your wonderful review! We're thrilled to hear that your experience was so positive and that our team was able to assist you with such care and professionalism. Your kind words about how politely and efficiently your request was handled mean the world to us. It's exactly this kind of supportive and respectful service that we strive to provide every single day. If you have any questions or need further assistance in the future, please don't hesitate to reach out! Best regards, PawChamp Team 🐾

S
Sheila M Swift · 12 reviews · Verified · Experienced 2026-07-28 ·

Good customer service

I decided that the Paw Champ app was not right for me, and contacted the firm the next day to ask to cancel my subscription. My request was actioned immediately, and the money returned to my account.

Reply from PawChamp2026-07-28

Dear Sheila, Thank you for your review! We truly appreciate you taking the time to share your feedback. We're glad that we could assist you promptly with your cancellation request and ensure everything was processed smoothly. Your experience is a testament to our commitment to treating every customer with care and respect, whether they continue with us or not. We're always here if you'd like to give PawChamp another try in the future! If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾

m
medefrancesco · 1 review · Verified · Experienced 2026-07-28 ·

There was a very quick response and I…

There was a very quick response and I am very satisfied with the service

Reply from PawChamp2026-07-28

Dear Customer, Thank you for your review! We're thrilled to hear that you received a quick response and that you're very satisfied with our service. Your feedback means the world to us, and it motivates our team to continue delivering the fast, reliable support that you deserve. We truly appreciate your business and look forward to supporting you and your furry friend on your training journey! If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾

你听了我的担忧……

您倾听了我的担忧并及时解决了它们。我将来很乐意与这家公司开展业务。

Reply from PawChamp2026-07-28

Dear Vicki, Thank you for your wonderful review! We're so grateful that we could listen to your concerns and address them promptly. Your feedback means the world to us, and we're thrilled that you had such a positive experience. We look forward to serving you and your furry friend again in the future! If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾

s
suemclaren · 1 review · Verified · Experienced 2026-07-27 ·

Teresa was very helpful and informative…

Teresa was very helpful and informative for getting help with my 5 month old puppy and her issues

Reply from PawChamp2026-07-27

Dear Customer, Thank you for your wonderful review! We're thrilled to hear that Teresa was able to provide you with helpful and informative guidance for your 5-month-old puppy! Our expert trainers are passionate about supporting puppy parents like you through those early developmental stages, and it's fantastic to know that Teresa made such a positive difference for you and your furry friend. We're confident that with the right support, your puppy will continue to grow and thrive. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾

M
Marion Davies · 3 reviews · Verified · Experienced 2026-07-27 ·

Lexie sent me a book of games to work…

Lexie sent me a book of games to work through which is fantastic and she wanted feedback after a few days having given me a sniffing game

Reply from PawChamp2026-07-27

Dear Marion Davies, Thank you for your wonderful review! We're thrilled to hear that Lexie provided you with such personalized support by sending you a book of games to work through with your furry friend! It's fantastic that you're already enjoying the sniffing game and finding value in the practical exercises. This kind of individualized guidance from our Expert trainers is at the heart of what makes PawChamp special, and we love hearing about the engagement and progress our customers experience. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾

J
J S · 1 review · Experienced 2026-07-26 ·

I join the other long list of people…

I join the other long list of people who were being charged multiple months for a subscription I had no idea was ongoing. I thought I had paid a one-time fee of $11.69 but later discovered I was charged at least 3 more times the sum of $38.95. When I brought that to the attention of the PawChamp team, they immediately refunded any amounts not used.

Reply from PawChamp2026-07-28

Dear John, Thank you for sharing your experience. Please check your inbox — I've already reached out to you directly regarding your concerns and would appreciate the opportunity to assist further. I understand how upsetting it must have been to discover several charges for a service you weren't actively using. When you joined the program, the initial payment of $11.69 was part of an introductory offer connected to a recurring subscription. Once that initial period ended, the subscription renewed automatically at the applicable full price of $38.95 for each billing cycle. I understand that this was not what you expected, particularly since you didn't use the app or training. I've already contacted you so I can review your individual account and billing history in more detail and make sure your concerns are properly addressed. Thank you for bringing this to my attention. I hope we can work together toward a resolution. You can easily reach us through any of the following ways: 1. Email us directly at [email protected]  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

W
Wbsan · 3 reviews · Verified · Experienced 2026-07-27 ·

Very prompt response to my email.

Reply from PawChamp2026-07-27

Dear Customer, Thank you for your review! We're so glad to hear that we were able to respond to your email promptly. Providing quick and helpful support is something we take seriously at PawChamp, and we're thrilled that our team could assist you in a timely manner. Your feedback means a lot to us and helps us continue delivering the excellent service you deserve. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾

N
NANCY ANN THOMSEN · 2 reviews · Verified · Experienced 2026-07-26 ·

Some helpful information

Reply from PawChamp2026-07-27

Dear Nancy Ann, Thank you for your review! We're so glad that you found our content helpful! Your positive feedback means a lot to us and motivates our team to continue providing valuable resources and support for you and your furry friend. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾

C
Caryl · 2 reviews · Verified · Experienced 2026-07-26 ·

John was helpful with our potty training issue

John reinforced what another trainer discussed with me and went a step further to recommend a lesson.

Reply from PawChamp2026-07-27

Dear Caryl, Thank you for your review! We're thrilled to hear that John was able to help you with your potty training journey! It's wonderful when our trainers can reinforce what you've already learned and take that extra step to guide you toward the right resources. Your feedback truly means the world to us and reminds us why we're passionate about supporting you and your furry friend every step of the way. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾

K
Karin Beeton · 2 reviews · Verified · Experienced 2026-07-27 ·

Prey drive

It was great to chat one on one about our Freja and our specific questions about helping her practice patience with her prey drive.

Reply from PawChamp2026-07-27

Dear Karin, Thank you for your wonderful review! We're so glad you had such a positive one-on-one experience discussing Freja's specific needs and prey drive challenges. Personalized guidance tailored to your individual dog is at the heart of what we do, and it's fantastic to hear that our team could help you develop strategies to support her patience and behavior. We're confident that with the tools and advice you've gained, Freja will continue to thrive. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾

C
Carol Bonfield · 1 review · Experienced 2026-07-20 ·

Great program for new dog owners and…

Great program for new dog owners and young dogs. The app is very user friendly. The support is fast and very helpful.

Reply from PawChamp2026-07-27

Dear Carol, Thank you for your wonderful review! We're thrilled to hear that you find PawChamp such a great fit for new dog owners and young dogs! It's fantastic that the app is working so smoothly for you, and we're equally proud that our support team could assist you quickly and effectively. Your feedback means the world to us and reinforces our commitment to making dog training accessible, enjoyable, and successful for everyone. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾

就在我的理解指导...

指导与理解就在我的指尖。 奥利维亚提出了一些触及问题核心的问题,以真正了解这种行为。

Reply from PawChamp2026-07-27

Dear Lisa, Thank you for your wonderful review! We're thrilled to hear that you found the guidance so helpful and accessible. It's fantastic that Olivia's approach of asking thoughtful questions resonated with you—truly understanding your dog's behaviour is at the heart of what we do at PawChamp. We're so glad our experts are providing you with the insights you need to support your furry friend. If you have any questions in the future, please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾