PawChamp (paw-champ.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
Dear Liz,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you found our advice to be both friendly and concise. That's exactly what we strive for at PawChamp – providing clear, helpful guidance in a warm and approachable way. Your feedback truly means the world to us and motivates our team to continue delivering the best possible support for you and your furry friend.
If you have any questions in the future, please don't hesitate to reach out!
Best regards,
PawChamp Team 🐾
Dear Lesley,
Thank you for your wonderful review!
We're thrilled to hear that you found our advice sound and thorough. Providing comprehensive, reliable guidance is at the heart of what we do at PawChamp, and it's fantastic to know that we've delivered that for you and your furry friend. Your feedback truly motivates us to keep raising the bar in supporting dog owners like you.
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
Great personalised advice that is practical and realistic to fit in with normal life
Reply from PawChamp2026-07-26
Dear Customer,
Thank you for your review!
We're so glad to hear that you find our advice practical and easy to follow. Creating personalized guidance that fits seamlessly into your everyday life is exactly what we strive for at PawChamp. It's wonderful to know that our approach is helping you and your furry friend make real progress without adding unnecessary complexity to your routine.
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
J
Jani Francis · 9 reviews · Verified · Experienced 2026-07-24 ·
★★★★★
Excellent help feature
Customer service exceed expectations!
Reply from PawChamp2026-07-26
Dear Jani,
Thank you for taking the time to share your feedback. I'm truly sorry that your experience left you feeling disappointed.
I understand your concerns about the website and the amount of information presented. Our goal is to provide training materials tailored to each dog's needs based on the information shared during the assessment.
If you're ever unsure where to start or which lessons are most relevant, we're always happy to guide you and recommend the materials that best fit you and your dog's specific situation.
Regarding your subscription, I can confirm that I saw your cancellation request from today, and your subscription has now been canceled. While the subscription price and renewal terms are displayed on the payment screen before the purchase is completed, I understand your feedback about renewal reminders, and I appreciate you sharing it with us.
I've also reached out to you personally by email to discuss your experience and help resolve your concerns.
Please check your inbox when you have a moment—I look forward to hearing from you and doing everything I can to improve your experience with PawChamp. 🐾
You can easily reach us through any of the following ways:
1. Email us directly at [email protected] (mailto:[email protected])
2. Submit a request via our contact form: https://www.paw-champ.com/contact
3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.
We look forward to resolving this for you promptly.
PawChamp Team 🐾️
Dear Steve,
Thank you for your review. I'm sorry to hear that something left you feeling uncertain.
I'd really like to understand your concern so I can help. I've already reached out to you personally by email, so whenever you have a free moment, please check your inbox.
I'm more than happy to help with any questions or issues you may have and work with you to improve your experience. 🐾
You can easily reach us through any of the following ways:
1. Email us directly at [email protected] (mailto:[email protected])
2. Submit a request via our contact form: https://www.paw-champ.com/contact
3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.
We look forward to resolving this for you promptly.
PawChamp Team 🐾️
Very helpful advice pertinent to my questions and given in a clear concise wa
y Thank you.
Reply from PawChamp2026-07-26
Dear Lindsay,
Thank you so much for your wonderful review!
We're thrilled to hear that our advice was helpful and clear for your questions. Providing concise, practical guidance that you can easily understand and apply is at the heart of what we do at PawChamp. Your feedback means the world to us and motivates our team to continue delivering the best support possible for you and your furry friend.
If you have any questions in the future, please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
Dear Customer,
Thank you for your review!
We're so glad our customer service team could quickly resolve this situation for you and ensure everything was sorted to your complete satisfaction. We truly appreciate your patience, and we're honored that you'd consider PawChamp for your needs in the future. Your feedback means the world to us!
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
Dear Customer,
Thank you for your review!
We're so glad to hear that your subscription cancellation was handled smoothly and that our support team provided clear communication throughout the process. Making sure our customers feel heard and well-informed is incredibly important to us, and we appreciate you taking the time to share your positive feedback. We hope you had a great experience with PawChamp!
If you have any questions in the future - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
Dear Carrie,
Thank you for your wonderful review!
We're so thrilled to hear that your conversation with Teresa was helpful and that she provided such clear, speedy responses to your dog behavioural concerns. It's fantastic that you're feeling excited about trying the ideas she shared with you! That personal follow-up the next day is exactly the kind of care we believe in at PawChamp — your success and your furry friend's progress matter deeply to us, and we're honored to be part of your training journey.
If you have any questions as you move forward — please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
Lexington provided insight/ suggestions to work on Baxter's focus while working his development plan. I suspect he'll respond well as he's intelligent and wants to please.
Reply from PawChamp2026-07-25
Dear Steven,
Thank you for your wonderful review!
We're thrilled to hear that Lexington provided valuable insights and suggestions for Baxter's development plan. It's fantastic that you're seeing his intelligence and eagerness to please come through — those are wonderful qualities to build upon! We're confident that with the guidance from our expert team, Baxter will continue to progress beautifully. We appreciate you choosing PawChamp and trusting us to be part of Baxter's training journey.
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
The app is working great, simple to use, affordable, and fast replies and hopefully by the end of the program ive gained the skills I need.
Reply from PawChamp2026-07-25
Dear Customer,
Thank you for your wonderful review!
We're thrilled to hear that you're finding the app easy to use and that our fast support is making a difference for you. Your kind words about affordability and functionality mean so much to us. We're confident that by the end of the program, you'll have gained all the skills you need to succeed with your furry friend. We're here to support you every step of the way!
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
M
Mr Porter · 9 reviews · Experienced 2026-07-25 ·
★★★★★
Beware of the subscription charges
I didn't realise this was a monthly subscription and am being charged double the initial payment. Please beware.
I have sent an email advising to cancel the subscription. I await a response
Reply from PawChamp2026-07-25
Dear Jeffrey,
Thank you for sharing your experience. I understand why seeing a higher recurring charge than your initial payment would be concerning, especially if you expected the first offer to be a one-time purchase.
When you joined the program, the initial offer was the first phase of a recurring subscription. Once that introductory period ended, the subscription automatically renewed at the applicable full price for the next billing cycle. The renewal price and billing cycle are displayed on the payment screen before checkout, but I understand that the ongoing nature of the subscription wasn't what you expected.
I also see that you've already contacted us to request cancellation. Please check your inbox — I'd be happy to review your account and subscription status personally and make sure your request is properly addressed. Thank you for bringing this to our attention, and I hope we can help resolve your concerns promptly.
You can easily reach us through any of the following ways:
1. Email us directly at [email protected]
2. Submit a request via our contact form: https://www.paw-champ.com/contact
3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.
We look forward to resolving this for you promptly.
PawChamp Team 🐾️
Dear Vanessa,
Thank you for your review!
We're so glad that our advice was clear and helpful for you. Your appreciation means the world to us, and we're thrilled that we could support you and your furry friend. It's feedback like yours that drives our team to continue providing the best guidance possible.
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
Dear Customer,
Thank you for your review!
We're so glad to hear that you found our response quick and easy to follow. Providing clear, straightforward communication is something we take pride in, and it's wonderful to know that we met your expectations. Your feedback truly means a lot to us and helps us continue delivering the best experience possible for you and your furry friend.
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
Very helpful, thank you for your suggestions and advices.
Reply from PawChamp2026-07-25
Dear Customer,
Thank you for your review!
We're so glad that our suggestions and advice have been helpful for you and your furry friend. Your positive feedback truly means the world to us and motivates our team to continue providing the best possible support. We're here whenever you need us!
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
Olivia gave some good training tips and advice, I can’t wait to put them into practice
Reply from PawChamp2026-07-25
Dear Charlie Grub,
Thank you for your review!
We're so glad to hear that Olivia provided you with helpful training tips and advice! Our expert trainers are passionate about sharing practical guidance that you can implement right away, and we're excited that you're ready to put what you've learned into practice. We're confident that with Olivia's guidance, you and your furry friend will see great progress!
If you have any questions as you work through the training - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
I have been able to reach out to experts for help as well as following the video training
Reply from PawChamp2026-07-25
Dear Val Clarke,
Thank you for your review!
We're thrilled to hear that you're getting great value from both our expert support and video training content. Being able to connect with our experts while learning through our comprehensive videos is exactly the experience we strive to create. It's wonderful to know that this combination is working well for you and your furry friend!
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
Seems like helpful advice I will try to put it into action and report back
Reply from PawChamp2026-07-25
Dear Sara,
Thank you for your review!
We're so glad the advice resonated with you! We're excited to hear that you're ready to put it into action with your furry friend. That's the spirit that makes training successful, and we're confident you'll see great results. Please don't hesitate to reach out if you need any guidance along the way – our expert team is always here to support you and your pup on this journey!
Best regards,
PawChamp Team 🐾
She gave me good advice and ways to address our problem
Reply from PawChamp2026-07-25
Dear Customer,
Thank you for your review!
We're so glad to hear that one of our team members was able to provide you with helpful advice and practical solutions to address your concern. That's exactly what we strive for at PawChamp - to support you and your furry friend with guidance that truly makes a difference. Your feedback means the world to us and helps us continue delivering the best possible experience.
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
s
stephen · 1 review · Verified · Experienced 2026-07-23 ·
★★★★★
Great help with everything
Reply from PawChamp2026-07-24
Dear Stephen,
Thank you for your wonderful 5-star review! We're thrilled to hear that we've been able to help you with everything you needed. Your kind words mean so much to our team and motivate us to keep delivering the best possible experience for you and your furry friend.
If you have any questions in the future - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾