PawChamp (paw-champ.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
He confirmed that we have a good plan and provided me tips. I feel confident since I've had a chat with Paul.
Reply from PawChamp2026-07-22
Dear Customer,
Thank you for your wonderful review!
We're thrilled to hear that Paul was able to provide you with such valuable guidance and that you're feeling confident moving forward with your training plan. Giving our customers the confidence they need to succeed with their furry friends is exactly what our team strives for, and it's fantastic to know that our expert made such a positive impact on your journey. We truly appreciate you taking the time to share your experience with us!
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
Dear Camilla,
Thank you for your wonderful review!
We're so thrilled to hear that you love the PawChamp app! Your enthusiasm means the world to us and motivates our entire team to keep improving and delivering the best possible experience for you and your furry friend. We're grateful for your support and look forward to continuing to serve you on your training journey.
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
The customer service was excellent. I am always pleasantly surprised when a company (especially an online company) is responsive and pleasant at the same time.
Reply from PawChamp2026-07-22
Dear Customer,
Thank you for your wonderful review!
We're thrilled to hear that our customer service team made such a positive impression on you. Your kind words mean so much to us – it's customers like you who remind us why we're passionate about what we do. We truly believe that being responsive, friendly, and genuinely helpful should be the standard, not the exception, and we're delighted that we could deliver that experience for you and your furry friend.
If you have any questions or need further assistance, please don't hesitate to reach out!
Best regards,
PawChamp Team 🐾
Dear Judith,
Thank you for your review!
We're so glad we could provide you with an instant response. Quick and helpful support is something we're proud of, and your positive feedback means a lot to us. We truly appreciate your business and look forward to continuing to serve you and your furry friend!
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
Luna helped me to find solutions for a new bedtime routine after my divorce and while I’m working with having a new partner spend the night. This is such a tricky area to navigate and there is some guilt on my part. She said it is healthy for my dogs to have a little separation (independence) from me and gave me simple and practical tips for establishing a new routine. So happy to work with Luna and Paw Champ!
Reply from PawChamp2026-07-22
Dear Hilary,
Thank you so much for your wonderful review!
We're truly honored that Luna could help you navigate such a delicate situation during this transition in your life. It's wonderful to hear that you found her guidance on establishing a new bedtime routine both practical and reassuring. Luna's expertise in understanding not just our furry friends' needs, but also the emotional journey their parents go through, is what makes her such a special part of the PawChamp team. We're so glad your dogs are thriving with their new sense of independence, and we're excited to continue supporting you both on this journey!
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
M
Mary Anne Isdale · 2 reviews · Verified · Experienced 2026-07-21 ·
★★★★★
I was particularly interested in the…
I was particularly interested in the calming aspects of the vagus nerve which I had no knowledge of - thank you very much for the good explanations and suggestions.
Reply from PawChamp2026-07-21
Dear Mary-Anne,
Thank you for sharing your review.
I am so glad to hear that you found the explanations and suggestions regarding vagus nerve stimulation helpful! The vagal pathway plays such a fascinating role in helping dogs shift out of "fight-or-flight" and enter a calm, settled state during training.
Since you left a 3-star rating, I'd love to know if there is anything specific I can do to make your experience with PawChamp even better or if you had any questions about applying those calming techniques. Please check your inbox — I've already reached out and would appreciate the opportunity to assist further.
You can alsop easily reach us through any of the following ways:
1. Email us directly at [email protected]
2. Submit a request via our contact form: https://www.paw-champ.com/contact
3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.
Please feel free to reply to my email whenever it's convenient for you!
PawChamp Team 🐾️
He is polite and he helps me to understand but I need to do to help with buttercup also he gives me great advice what to do
Reply from PawChamp2026-07-21
Dear Customer,
Thank you for your review!
We're so glad to hear that our expert was able to help you and Buttercup! It's wonderful that the advice and guidance you received made a real difference in understanding how to support your furry friend's training journey. We're thrilled that our team could provide you with the clarity and confidence you needed to move forward.
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
B
Ben R · 1 review · Verified · Experienced 2026-07-21 ·
★★★★★
Lexie provided suggestions that seemed…
Lexie provided suggestions that seemed doable/achievable. She set realistic expectations of the results, and she encouraged me to keep her updated on the results. It felt like she wanted to be a partner in the process and was invested in my dog’s success.
Reply from PawChamp2026-07-23
Dear Ben,
Thank you for your wonderful review!
We're thrilled to hear about your experience with Lexie! It's fantastic that she provided you with achievable suggestions and set realistic expectations for your dog's progress. That partnership approach—where our experts are genuinely invested in your furry friend's success—is exactly what we strive for at PawChamp. We're so glad that Lexie was able to support you and your dog on this journey, and we'd love to hear how things continue to progress!
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
Lisa was very supportive and gave great feedback which makes my life easier
Reply from PawChamp2026-07-21
Dear Sherry Young,
Thank you for your wonderful review!
We're thrilled to hear that Lisa provided you with such supportive and helpful feedback. Making a real difference in your life is exactly what we strive for at PawChamp, and it's incredibly rewarding to know that our team is delivering that value for you and your furry friend. Your kind words mean the world to us and motivate us to keep doing our best!
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
Always a pleasure to get hands on expertise. Ave was terrific and got to the bottom of the issue
Reply from PawChamp2026-07-21
Dear Customer,
Thank you for your wonderful review!
We're so glad to hear that you had such a positive experience with Ave! It's fantastic to know that our team member was able to provide hands-on expertise and get to the bottom of your issue. That's exactly the kind of personalized, attentive support we strive to deliver at PawChamp. Your feedback means the world to us and motivates our entire team to keep providing exceptional service.
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
Dear Customer,
Thank you for your review!
We're thrilled to hear that you've experienced immediacy and engaged responses from our team. Creating meaningful connections with our customers and being responsive to their needs is at the heart of what we do at PawChamp. Your feedback reinforces our commitment to providing exceptional support and service to you and your furry friend.
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
My son thought I'd like to train my dog , and using my open tablet signed me up for a 28 day course. As soon as I found out, I cancelled it through their cancellation process, within a few minutes I'd received confirmation that I would be refunded in full and cancellation of the course.
Reply from PawChamp2026-07-21
Dear Ray,
Thank you for your review!
We're so glad that our cancellation process worked smoothly for you. We understand that unexpected sign-ups happen, and we truly appreciate how quickly you were able to resolve the situation. Your feedback reinforces our commitment to making every customer interaction—including cancellations—as straightforward and hassle-free as possible. We're grateful for your understanding and wish you and your dog all the best!
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
We appreciated the explanations for why Alfie behaves the way he does and the simple exercise that could help with this.
Reply from PawChamp2026-07-21
Dear Sal,
Thank you for your wonderful review!
We're so glad that our explanations about Alfie's separation anxiety resonated with you, and we're thrilled to hear that the simple exercises we provided are helping him. Understanding the "why" behind behavior is such an important first step, and it sounds like you're already seeing positive results with Alfie. We'd love to hear about his progress as you continue with the training!
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
I decided to cancel my subscription, not because the program was bad, but because of my own lack of effort. I requested a cancellation and the speed of Paw-Champ's reaction was a pleasant surprise. I got an email response right away, and not long after, an email telling me my account had been closed. Oh, how good life would be if other companies were like them.
Reply from PawChamp2026-07-21
Dear Customer,
Thank you for your review!
We're truly grateful for your kind words about how we handled your cancellation request. It means so much to know that our support team's quick and efficient response made a positive impression on you. We understand that life circumstances change, and we're here whenever you need us — whether that's now or in the future. We'd love to welcome you back to the PawChamp community anytime you're ready to continue your training journey with your furry friend. Your feedback about our service is invaluable and motivates us to keep delivering excellence.
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
Dear Eugene,
Thank you for your review and for taking the time to share your feedback with us.
We appreciate you reaching out to our team about your concerns regarding pricing transparency. Your input is valuable to us, and we understand how important it is to have clear information upfront when exploring our programs. We're glad that our representative was able to assist you professionally throughout the process, and we respect your decision. We'd love the opportunity to work with you in the future if circumstances change, and we're always here if you have any questions about our offerings.
If you have any suggestions on how we can improve our pricing visibility or any other feedback, please don't hesitate to reach out to our support team at [email protected]. Our team is available 24/7 to assist you.
Best regards,
PawChamp Team 🐾
She helped me understand what steps I need to take to make my dogs life better
Reply from PawChamp2026-07-20
Dear Customer,
Thank you for your review!
We're thrilled to hear that our expert was able to help you understand the steps needed to improve your dog's life. That's exactly what we're here for - to empower you with the knowledge and guidance to create a better experience for your furry friend. Your feedback means the world to us and motivates our team to continue delivering personalized support and expert advice.
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
So far the help I have had with Tobi has been really good. Suggestions and instructions have been clear and easy to incorporate into Tobi's daily routine
Reply from PawChamp2026-07-20
Dear Customer,
Thank you for your wonderful review!
We're thrilled to hear that the guidance you've received for Tobi has been so helpful and easy to implement into his daily routine. Clear, practical suggestions are at the heart of what we do, and it's fantastic to know that our approach is working so well for you and Tobi. We're excited to continue supporting you both on this training journey!
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
They understood quickly and perfectly my problem.
They reacted at once to my mail, and accepted what I was asking for.
That’s serious, professional and respectful of the customer.
Thank you.
Reply from PawChamp2026-07-20
Dear Madeleine,
Thank you for your wonderful review!
We're so glad to hear that our team understood your concern quickly and responded with the professionalism and respect you deserved. Your kind words mean so much to us, and we're thrilled that we could assist you promptly and effectively. This is exactly the level of service we strive to provide to every customer, and it's wonderful to know we got it right for you.
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
Dear Customer,
Thank you for your review!
We're thrilled to hear that you find PawChamp easy to follow and helpful. Making dog training accessible and straightforward is at the heart of what we do, so it's wonderful to know that our site is delivering exactly that for you. We appreciate your feedback and look forward to supporting you and your furry friend on your training journey!
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾
We only did 1 class in June, but my pup and I enjoyed it. I thought we could commit to this, but time is very limited for now, so I had to cancel. Their support was very helpful, and I plan to try this again when I have more time.
Reply from PawChamp2026-07-19
Dear Kathryn,
Thank you for your wonderful review!
We're so glad you and your pup enjoyed the class together! It's fantastic to hear that the information made sense and resonated with you both. We completely understand that life gets busy, and we truly appreciate your kind words about our support team's helpfulness. We'd love to have you and your furry friend back whenever you're ready to continue your training journey. We'll be here waiting to help you both achieve your goals!
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
PawChamp Team 🐾