For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Animals & Pets

Pawsionate

63 reviews

3.763 reviews
Write a review

About Pawsionate

Data updated
Website
pawsionate.com
Category
Animals & Pets
Location
United States · California
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
88% (15/17)
Do you own Pawsionate? Claim this profile for free and start replying to reviews.

Is Pawsionate legit?

Pawsionate (pawsionate.com) has a 3.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 88% of negative reviews. Last updated 2026-08-10.

What people say

J
Jenn美国 · 2 reviews · Experienced 2026-06-09 ·

Cute shorts and other merchandise

I have ordered a few times from them, and each time I'm happy with the results. The orders arrive on time and are exactly as pictured, they always communicate each step of the shipping process. Their emails are fun and playful when relaying the orders placed.

R
Robin Johnson美国 · 1 review · Experienced 2026-06-12 ·

Hat arrived on time

Hat arrived on time, looked as shown. Very pleased with the hat.

A
Ann Cooper英国 · 171 reviews · Experienced 2026-06-18 ·

Great comms!

Great communications and excellent product!

D
Debra美国 · 4 reviews · Experienced 2026-06-28 ·

Great product and speedy delivery

Great product and speedy delivery - my husband loved his fathers day gift from the pups!

C
Claludia美国 · 2 reviews · Experienced 2026-06-05 ·

I ordered a cap and coffee mug

I ordered a cap and coffee mug. I was very satisfied with the quality of the items and timeliness in receiving them! I definitely would order through you all again!

H
HReimers德国 · 20 reviews · Experienced 2026-06-29 ·

Excellence

Exzellent Products. High Quality and fast Delivery.

T
Terri “Mitzi” Greenwell美国 · 2 reviews · Experienced 2026-06-14 ·

The coffee cup was awesome.

C
Cassandra美国 · 6 reviews · Experienced 2026-06-15 ·

Turned out perfectly

So easy to order- mug I bought turned out great! Really high quality and so cute; I'm thrilled my husband is actually using it! Mug was well packaged for shipment, and it came quickly. This is my second purchase- I would definitely purchase again.

C
Carol WARD英国 · 8 reviews · Experienced 2026-06-20 ·

No response from customer service.

I received the wrong person's order. Despite several emails, I have had no response to try and rectify the problem and get my order. I am very disappointed as currently I have paid for an item I haven't got and am getting no response to my emails.

Reply from Pawsionate2026-06-30

We sincerely apologize for the inconvenience. We have checked our records but were unable to locate any previous emails or contact attempts from your side. Could you please reach out to our support team again via our support email and provide your order number along with details of the issue? Once we receive your message, we'll be happy to investigate the matter and assist you in resolving it as quickly as possible. We look forward to hearing from you.

T
Terry Sherwood-Cary美国 · 2 reviews · Experienced 2026-06-24 ·

My husband loved his shirt!

My husband loved his shirt!! He had tears in his eyes at how cute it was!! You did a great job on it. Soooooo cute and great quality tshirt! I love the cute emails we get on the process! And the price is amazing!!

A
Anne King美国 · 1 review · Experienced 2026-06-04 ·

It was an easy process to personalize…

It was an easy process to personalize my gift. I was updated every step of the way.

J
Joyce Baker美国 · 4 reviews · Experienced 2026-06-25 ·

Easy to order and process

Easy to order and process. Shipping time was great! Product looked great!

L
LIZ JONES英国 · 4 reviews · Experienced 2026-06-10 ·

Received mine well on time

Received mine well on time. Great quality and absolutely to the design as the view portrays. Absolutely love it 🥰

S
Sudie and Justice Grey美国 · 3 reviews · Experienced 2026-06-24 ·

Loved all the dog mother hats I’ve ordered

I love the hats I’ve ordered for friends. They love them too. I love all the options to personalize the dog mother hats. The dog images are precious. Ordering was easy, delivery was quick. Very satisfied

N
Nadine Crosby英国 · 32 reviews · Experienced 2026-06-21 ·

Long delivery time and high carbon footprint

It wasnt clear when I ordered on 6 June that the delivery would be 3 weeks away or I would have ordered something else as it was a father's day present. Estimated delivery is 26 June but tracking shows it has already been on 3 flights. Hate to think of carbon footprint for a mug.

B
Barbara英国 · 34 reviews · Experienced 2026-06-13 ·

Pawsionate mug

Excellent product, service and delivery

D
Denise 美国 · 5 reviews · Experienced 2026-06-02 ·

Ordered a mug for Father’s Day in…

Ordered a mug for Father’s Day in plenty of time. First mug I received an email that the mug broke, do I want to reorder. I said as long as it arrives before Fathers Day. They assured me it would. Get an email, that it’s not arriving til after. Keep getting apology email with bogus excuses. Update: they did finally address my concerns so I upped their rating.

Reply from Pawsionate2026-06-20

We apologize for the inconvenience. Your issue has been acknowledged and forwarded to our customer support team. Please check your email.

c
customer美国 · 5 reviews · Experienced 2026-05-28 ·

Perfect

The shirt just perfect great experience

S
Susan Lukachko美国 · 1 review · Experienced 2026-05-27 ·

My order came with the incorrect item

My order came with the incorrect item! Reached out, provided information and have not had any satisfaction! Scam for sure

Reply from Pawsionate2026-06-16

We have looked into it but could not find any communication from you. Please reach out to our support email so that our customer service team can help you further. We apologize for any inconvenience that may have been caused.

E
Edward Boyd美国 · 4 reviews · Experienced 2026-06-14 ·

Another great gift from Passionate

This company is great!!! They get personalized gifts to you promptly. The prices are very reasonable and the quality is excellent.