PAZZION has the widest range of shoes for women and kids. Check out our comfortable heels, flats, loafers, sandals and bags that will fit your daily outfits.
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Is PAZZION legit?
PAZZION (pazzion.com) has a 3.7 out of 5 rating on OK.one, based on 472 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 65% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 49% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.
The sandal almond colour received not in good condition.the soles is very dirty and not easy to clean also.
Reply from PAZZION2021-04-06
Dear Customer, thanks for sharing your feedback. We regret to hear about your experience. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Kindly PM us or drop us an email at [email protected] with any further comments, concerns or suggestions you wish to share and we will follow up promptly. Thank you.
I bought this shoe because it was not available in the Malaysian website...I rated 2 because of international shipping and for the custom...at least tell we should pay the custom tax first..
Delivery came within 2 days. Shoe size was small but managed to exchange for the correct size. A very pleasant purchase and service. Thank you Pazzion and keep up the good work!
Reply from PAZZION2021-04-06
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
I just did shopping online with Pazzion website. When I received my package, I found the product’s size I ordered doesn’t match. It supposed to be 37, but you sent me 35. I wanted to call customer service to see advise. But the call 67421211 never answered by customer service staff. Now the issue haven’t settled down.
Reply from PAZZION2021-04-06
Dear Customer, thanks for sharing your feedback. We regret to hear about your experience. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Kindly PM us or drop us an email at [email protected] with any further comments, concerns or suggestions you wish to share and we will follow up promptly. Thank you.
Process to submit exchange request was straight forward and the customer service got back promptly with the available options and also with clear instructions after I indicated that I would head down personally to a retail store to do the exchange.
Reply from PAZZION2021-03-18
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
First time purchased online, which was done swiftly as I have already known my size. Item was delivered within 2-3 working days and in good condition. I will buy online again,
Reply from PAZZION2021-03-18
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.