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Shopping & Fashion

PAZZION

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472 reviews

3.7472 reviews
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About PAZZION

Data updated
Website
pazzion.com
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
1 review
Replies to negative
49% (52/106)
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About this business

PAZZION has the widest range of shoes for women and kids. Check out our comfortable heels, flats, loafers, sandals and bags that will fit your daily outfits.

Written by the business, not verified by us.

Is PAZZION legit?

PAZZION (pazzion.com) has a 3.7 out of 5 rating on OK.one, based on 472 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 65% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 49% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Super quick delivery

Super quick delivery, and the shoes were packed super snug and well, thank you!

Reply from PAZZION2021-04-23

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Love their shoes..

Love their shoes... been a great fan for many many years. Reliable and looks good even after many years...

Reply from PAZZION2021-04-20

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Love the shoes

Love the shoes, console is soft and the design is unique and workmanship is solid.

Reply from PAZZION2021-04-20

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Very fast delivery and good quality…

Very fast delivery and good quality shoes!

Reply from PAZZION2021-04-20

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Always a fan of pazzion but this time

Always a fan of pazzion however this time round the product is disappointing. I bought a sandal and a cover shoe.. the sandal base is of different colour and the covered shoe is so hard that cause pain the moment i wear.. I have use cream and candle to try to soften the shoe and even use plaster but the shoe is so hard that the plastic was torn and cause blisters.. So far the shoes I bought was great but these 2 pairs is really disappointing

Reply from PAZZION2021-04-20

Dear Customer, thanks for sharing your feedback. We regret to hear about your experience. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Kindly PM us or drop us an email at [email protected] with any further comments, concerns or suggestions you wish to share and we will follow up promptly. Thank you.

Size is not accurate

Size is not accurate. I used to wear size 36, but this pair is abit too tight slightly too small, very sad not happy purchase

Reply from PAZZION2021-04-09

Dear Customer, thanks for sharing your feedback. We regret to hear about your experience. We’re sorry your experience didn’t match your expectations. You may issue an exchange or visit our any Pazzion outlet for an exchange. Kindly PM [email protected] for any further assistance and we will follow up promptly. Thank you.

upset as the purchase with damaged with…

upset as the purchase with damaged with no replacement. Should ensure the stock in good condition before release online platform.

Reply from PAZZION2021-04-09

Dear Customer, thanks for sharing your feedback. We regret to hear about your experience. Unfortunately, that is the last pair we have in stock so we are unable to make the replacement for you. However, we have issue the refund for you. Kindly drop us an email at [email protected] if there are any further clarifications needed. Thank you.

Good after service

Very good service and the team was very helpful when requested for an exchange.

Reply from PAZZION2021-04-20

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

You website's problem.

What happened was that I were making purchase on 31 March on your website to enjoy the sales offer which would end on 31 March. After keyed in the consignee details etc, your website kept on indicating that I needed to choose a shipping plan, surprisingly, there was no option under shipping for me to choose from. Therefore, I was not able to make payment that night. The next day, I wrote an email to your customer staff, only 5 days later, after I sent a reminder, then I received the reply, it was quite delayed. The staff replying my email was actually quite helpful. The 2stars is meant to the maintenance of your website. It has caused quite some trouble to me, not only the double work, but also the gone of the additional discount on the sales items. Hope this won't happen again in future. Thank you very much!

Reply from PAZZION2021-04-20

Dear Customer, thanks for sharing your feedback. We regret to hear about your experience. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Kindly PM us or drop us an email at [email protected] with any further comments, concerns or suggestions you wish to share and we will follow up promptly. Thank you.

Good products but very high hidden costs

Good products, good look and materials , good list price but VERY HIGH COSTS for delivery and custom !!! Size af shoes fit very small , if you want change shoes Pazzion give you the service ( even if often products are out of stock!!) but you have to pay another two times delivery: first delivery to give products back and second delivery to you !!! At the end , changing the product I had : cost of shoes 120 + 30 cost for delivery + 75 cost for custom + 60 cost for delivery back + 30 cost for second delivery with the right products !!! NOT ACCETABLE TO PAY 120 for products and 195 for delivery and custom to have the right products!!!!

Reply from PAZZION2021-04-09

Dear Customer, thanks for sharing your feedback. We regret to hear about your experience. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Kindly PM us or drop us an email at [email protected] with any further comments, concerns or suggestions you wish to share and we will follow up promptly. Thank you.

Huge let down.

Huge let down. I placed an order on 5/4/21. Tracked the parcel, And it was assigned to pick up on 6/4/21 however the parcel was not ready. Pickup was assigned again on 7/4/21 and enroute to hub but no updates up till today 8/4/21. First time ordering online but not a first time customer shopping at Pazzion. It could have been better than this.

Reply from PAZZION2021-04-09

Dear Customer, thanks for sharing your feedback. We regret to hear about your experience. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Kindly PM us or drop us an email at [email protected] with any further comments, concerns or suggestions you wish to share and we will follow up promptly. Thank you.

Fast and prompt delivery of items…

Fast and prompt delivery of items purchased.

Reply from PAZZION2021-04-09

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Very stylish & very comfortable shoes

Very stylish & very comfortable shoes .. they are true to size, can’t stop buying from Pazzion

Reply from PAZZION2021-04-06

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

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