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Shopping & Fashion

PAZZION

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472 reviews

3.7472 reviews
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About PAZZION

Data updated
Website
pazzion.com
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
1 review
Replies to negative
49% (52/106)
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About this business

PAZZION has the widest range of shoes for women and kids. Check out our comfortable heels, flats, loafers, sandals and bags that will fit your daily outfits.

Written by the business, not verified by us.

Is PAZZION legit?

PAZZION (pazzion.com) has a 3.7 out of 5 rating on OK.one, based on 472 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 65% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 49% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Pazzion

Nice design, good service, expensive pricing and wish repairing of shoes service be provided.

Reply from PAZZION2019-04-30

Hi Doreen, Thank you for the 4-star rating and your feedback. We do provide repairing service, you may drop us an email at [email protected] for more information. We look forward to seeing you online at www.pazzion.com soon.

Bad quality sandals

When I received the sandals, was disappointed that the synthetic or leather straps of the sandals looked crumpled though I bought it on sale. (As if the stock was kept for long time) When I wrote in to ask about the quality, was told that it was meant to be this way. However, when I wore it out for the first time, within minutes, there was a chip at the plastic sole, so thought it was ok. Then when I wore it out, the whole sole came off. Was disappointed with this buy.

Reply from PAZZION2019-04-30

Hi Cherie, We are sorry to hear about your experience. Quality is of utmost importance to us and we are always striving to serve you better. For further assistance, please contact us at [email protected], we'll be happy to able to help you in any way we can.

no reply from them at all.

contacted pazzion on their website via contact page 3 or 4 months ago. till now, no reply from them. complained to them that the new shoes that i wear always slip on wet ground.

Reply from PAZZION2019-04-30

Hi Jorena, We are sorry to hear about your experience. Customer Service is of utmost importance to us and we are always striving to serve you better. For further assistance, please contact us at [email protected], we'll be happy to able to help you in any way we can.

I was shocked to receive a pair of…

I was shocked to receive a pair of defective shoes that I purchased online. Why wasn’t there a check on the condition of the shoes before it was delivered to the customer?

Reply from PAZZION2019-04-30

Hi Ms Ang, We are sorry to hear about your experience. Quality is of utmost importance to us and we are always striving to serve you better. For further assistance, please contact us at [email protected], we'll be happy to able to help you in any way we can.

I cannot process my credit card payment…

I cannot process my credit card payment through your online portal and had to forgo my purchase. My shopping experience this time is very frustrating compared to my previous experience

Reply from PAZZION2019-04-30

Hi Sook Hoon, Thank you for your feedback. We are sorry to hear this. Your shopping experience is of utmost importance to us and we are always striving to serve you better. Should you face any payment issue your next purchase, you may contact us at [email protected] as te team will you able to assist you better. We hope to see you again at pazzion.com

Quality of my shoes

Quality of my shoes I bought a pair of shoes online. the rubber at the back came out within less than two weeks. The price is not cheap but the quality really disappointed me. I will not purchase at pazzion again.

Reply from PAZZION2019-04-30

Hi Natalie, We are sorry to hear about your experience. Quality is of utmost importance to us and we are always striving to serve you better. Should you require further assistance on your purchase, feel free to contact us at [email protected] , we will be glad to help you in any way we can.

The service is gd but not the quality…

The service is gd but not the quality of shoes as they don’t last long. Can only last 2-3 months which make it not value for money. I hve at least 5-6 pairs of shoes from pazzion.

Reply from PAZZION2019-04-30

Hi Annie, Thank you for your feedback. Quality is of utmost importance to us and we are always striving to serve you better.Should you experience any problem with your shoes, feel free to contact us at [email protected], we will be happy to assist you. Hope to see you soon at pazzion.com

Comfortable Shoes

Staff are helpful and efficient despite busy times. Love the comfort of pazzion shoes even though it’s pricy.

Reply from PAZZION2019-04-30

Hi Jasmine, Thank you for the 4-star rating and your feedback. We look forward to seeing you online at www.pazzion.com soon.

Good Service & Wide Variety of Goods

I have been patronizing Pazzion for years & the experience had been pleasant most of the times, especially the recent encounters at the Bishan Junction 8 outlet. The sales team is friendly with a welcoming smile, & remembered me from my last visit. I will not hesitate to recommend Pazzion to friends who are looking for quality shoes with reasonable price & good service.

Reply from PAZZION2019-04-30

Hi TCM, Thank you for the 4-star rating and your feedback. We look forward to seeing you online at www.pazzion.com soon.

First purchase

First time bought my shoes from online rather than from the shop and was abit disappointed that the size don fit even though that size is my usual purchase from the shops but I realised it’s the cutting

Reply from PAZZION2019-04-30

Hi Yvonne, Thank you for the 4-star rating and your feedback. We look forward to seeing you online at www.pazzion.com soon.

One of the most comfy shoes bought!

Affordable and quality shoes. The pair I bought was very comfortable and size is already accurate! Packing of shoes for online purchase is detailed and well done. Shipping is fast too!

Reply from PAZZION2019-04-30

Hi CM, Thank you for the 4-star rating and your feedback. We look forward to seeing you online at www.pazzion.com soon.

Some staff are quite helpful but not…

Some staff are quite helpful but not all.

Reply from PAZZION2019-04-30

Hi XXX, Thank you for the 4-star rating and your feedback. Customers service is of utmost importance to us, should you require any assistance, you may contact us at [email protected] too. We look forward to seeing you online at www.pazzion.com soon.

bugis and Wisma staff

bugis staff very nice and helpful, slime. But Wisma staff very terrible, when u ask them check size from other shop or reserve shoes, they attitude very unfriendly and impatient.

Reply from PAZZION2019-04-30

Hi Yan, Thank you for the 4-star rating and your feedback. We are sorry to hear about your experience. Customer service is of utmost importance to us and we are always striving to serve you better. For further assistance, you may contact us at [email protected] We look forward to seeing you soon.

Satisfied customer

My shoes came in good condition and the delivery only took a few days :)

Reply from PAZZION2019-04-30

Hi Hazel, Thank you for the 4-star rating and your feedback. We look forward to seeing you online at www.pazzion.com soon.

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