PAZZION has the widest range of shoes for women and kids. Check out our comfortable heels, flats, loafers, sandals and bags that will fit your daily outfits.
Written by the business, not verified by us.PAZZION (pazzion.com) has a 3.7 out of 5 rating on OK.one, based on 472 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 65% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 49% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.
I love the shoes as it is soft and no hesitation to wear it immediately. But it may not very lasting
Hi Min, Thank you for the 4-star rating and your feedback. We look forward to seeing you online at www.pazzion.com soon. For further assistance, you may contact us at [email protected]
Hi Ann, Thank you for the 4-star rating and your feedback. We look forward to seeing you online at www.pazzion.com soon.
To send sms for promotions or sales to members instead of only communicate by emails.
Hi Jacy, Thank you for your feedback. We do send SMS to VIPs for special promotions. Do let us know if you did not receive any notification by dropping us an email at [email protected]. We look forward to seeing you online at www.pazzion.com soon.
Hi Pearly, Thank you for the 4-star rating and your feedback. We look forward to seeing you online at www.pazzion.com soon.
The shoes I bought are so so stunning. They are made of a great material and the colour is EXACTLY what I wanted it to be. The only reason why they arent getting 5 stars is because even using the size charts, the shoes are small, almost a full size too small. They are currently being stretched using a shoe stretcher and I am hoping that will work as I bought these shoes for my wedding.
Hi Leah, Thank you for the 4-star rating and your feedback. We wish you a blessed wedding! We look forward to seeing you online at www.pazzion.com soon.
The ribbons and crystal of the heels drop off before wearing it.
Hi JST, We are sorry to hear about your experience. Quality is of utmost importance to us and we are always striving to serve you better. Please do drop us an email regarding your product at [email protected] , we will be glad to assist you
The shoes quality recently wasn't that good as compared to previous purchases. Bought a pair of heels from online sales recently and it was really uncomfortable due to the stiffness of leather as well as the design of the heels (I.e. no cushion at feet ball causing pain even when worn few minutes at home). Sent feedback to Pazzion customer service and request for possible exchange of shoes to another pair, was rejected as it was sales item. Anyway, have been loyal customer since Pazzion started in Singapore years ago and just disappointed with the quality of the shoes. Thanks.
Should have take note of consumer comments .Although is sales product,instead giving display or tried pieces for online purchases,consumer have to spend another trip to collect the item . The customer service is prompt to response on feedbacks.
Good service and fast delivery. However shoes I wear a bit pain.
Hi Kitty, Thank you for taking the time to leave us a feedback! We do highly recommend customers to drop by our retail store to have the new shoes waxed or conditioned for more comfort. Do drop us an email at [email protected] should you need any assistance!
materials are nice but shoes are not designed with skills to ensure sling shoes’ strap are not droppy/dropping when walking. pump shoes have short front coverage only for the toes, hence are also not well designed so walking become with them can be a strain on the foot base.
Bought 2 pairs of shoes and both gave me very bad blisters. I ordered a pair online over the weekend so it was pending for delivery and I bought another pair from the store. At first I wanted to return It as was pending for delivery but they didn’t allow me to cancel. Customer service told me I can refund but it will be in the form store credits. Gave me the typical standard answers. Their shoes ain’t cheap either.
Sizes of 41 is always sold out so quickly
Hi Stephanie, Thank you for your feedback. We will take note for future replenishment of sizes. Do also join out waiting list, you will be notify immediately once the item is back in stock! We look forward to seeing you online at www.pazzion.com soon.
For the online purchase, the shoes and the shoe boxes came looking a little old, gives me the impression that they were old stock that no one wanted to buy. I was diasppointed but since it was sales item, I couldn't refund or exchange them. I would much rather go to the shop where I can pick and choose the shoes.
Difficult to contact customer service after my purchase online - response was slow and not helpful. Service to international customers is really inadequate.
I ordered online for a NEW pair of show. Instead, I received a pair of shoe with one of the side wore by someone else. Submitted a feedback online but no respond by Pazzion. I wonder by submitting this review, will someone address this.
The sandal I purchased looks great but is not comfortable.
Bought a few pairs which are not comfortable
popular model of shoe always out of stock during pop up sales period, no size or no stock. a bit of frustration.
Good shoes but need improvement on service.
Hi Ella, Thank you for your feed back. Customer service is utmost importance to us to serve you better. Should you require any assistance, do feel free to contact us at [email protected], we will be more than happy to be able to assist you!
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