With more than a decade in the field of PCB prototype and fabrication, PCBWay has been committed to meeting the needs of our customers from different industries in terms of quality, delivery, cost-effectiveness and any other demanding requests. As one of the most experienced PCB manufacturers in China, we pride ourselves to be your best business partners as well as good friends in the every aspect of your PCB needs.
Written by the business, not verified by us.PCBWay (pcbway.com) has a 4.2 out of 5 rating on OK.one, based on 230 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 78% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
Reviewers had a great experience with this company. Customers frequently praise the exceptional build quality of the printed circuit boards and the remarkable helpfulness of the customer support staff. Many people appreciate the knowledgeable engineers who carefully check technical designs and files before production actually begins on orders. Consumers consistently highlight smooth ordering processes, reliable shipping options, and great value for all kinds of maker projects. However, some people mentioned experiencing serious issues with missing shipments and never actually receiving their ordered physical items. These few reviewers felt quite frustrated by the overall lack of reliable delivery and unhelpful communication when trying to resolve problems.
Auto-generated from all reviews of this business. For reference only.Absolutely phenomenal to both use and work with. Everything was spot on, just as ordered. PCBWay was very nice and willing to help over email. Overall I could not recommend PCBWay more, honestly phenomenal boards, and phenomenal service. If you're looking to have some PCBs made you're in the right place.
Easy, high quality and straightforward service, my go to PCB manufacturing and assembly service, extemely attentive engineering team too, communication is very friendly and professional.
Fantastic customer service and communication. Received 5 high quality assembled PCBs in only a couple of weeks. Received photos during the process to confirm part orientation and any other details.
Been using PCBWay for making prototype PCBs for a while now, as a hobbyist it has been very easy and cheap to get PCBs manufactured and assembled.
Terrible company. PCB was non-functional. No replacements are refunds, just ship me a bad product and never get help again. Scam
Dear John, We're sorry to hear about your experience. Ensuring the quality of our products and providing excellent customer service are our top priorities. We would like to investigate this matter further to understand what went wrong with your order. Please reach out to our customer support team ([email protected]) with your order details so we can address this issue promptly and find a suitable solution for you. We value your feedback and apologize for any inconvenience this may have caused. Best Regards PCBWay Support Team
As hobby electronic maker for my PCB i use always PCBWay, its cheap fast and they made high quality PCBs. I like it that you an customise all what you need for your project before send for fabrication. I recommend to other to use it.
They offer the greatest pcb service I know of. Their service is butter smooth from uploading my files to receiving the products. If they encounter a design concern, they waste no time in contacting you to verify the solution.
Being able to trust that all of my files would be used to their fullest extent without any major modifications being needed on my side, in order to have a PCB manufactured and delivered n schedule and with an amazing quality control process is just what I want in a manufacturing service. Their customer support was amazing all throughout the process up to and including delivery!
I recently used their metal 3D printing service and was disappointed with the outcome. The prints exhibited excessive overhanging and were generally unsatisfactory, deviating significantly from what I expected. When I sought accountability, I encountered resistance; it felt as though they had an excuse for everything, deflecting any responsibility for the issues. Although I found their other services to be acceptable, my experience with the metal 3D printing and customer service was frustrating. Communication with June, one of their representatives, was particularly challenging. Every concern I raised about the print quality was met with a dismissive and brief response, asserting that everything was fine. It felt like hitting a brick wall, leading me to reluctantly accept the subpar quality. Given this experience, I see no value in reaching out to them again. The interaction left me with the impression that any complaints would be dismissed or attributed to supposed issues with my STL files. Despite this, thank you for the effort.
Dear Janis We are genuinely sorry to hear that the quality did not meet your expectations and that you were left dissatisfied with the outcome of your project. We are always responsible for what we produced. To better understand the specifics of your project and the issues encountered, we would greatly appreciate the opportunity to connect directly with you to thoroughly investigate the matter, provide a suitable resolution, and implement measures to prevent such occurrences in the future. Could you please contact us with details of the defective products at [email protected] at your earliest convenience? We are eager to make this right and ensure your satisfaction with our services. Best Regards PCBWay Support Team
1st Order: Boards only, smudged screen print but functional. 2nd order - all PCBs were unusable and we were asked a series of strange questions like: which way round should a simple SPDT switch go. (Any way would work!) 3rd Order: 3 out of 5 PCBs were poorly manufactured - LEDs not working, buzzer on a board not working. 4th Attempt at an order: They are an organisation that is borderline racist - they refused to manufacture a second PCB because the screen print had a flag on it. They claimed customs would not allow flags on products - take a look at the customs website and aliexpress and this is clearly not the case: PCBWAY had an issue with the country where I am based.
Dear James, Thank you for taking the time to share your experience with our services. We deeply regret to hear that your orders did not meet your expectations. Could you please kindly drop a message to our after-sales team ( [email protected] ) with the details of the defective boards? It would help us to figure out the reasons of the issues, and we are eager to offer you a resolution to the issues you've faced, including a review of your orders by our quality assurance team and, where applicable, a reprint of your PCBs at no extra cost or a refund. As for the concerns raised about the refusal to manufacture a PCB with a flag on the screen print, we want to clarify that our policies are designed to comply with international trade laws and regulations, which can sometimes be interpreted conservatively to avoid customs issues. However, we recognize that our response may have been overly cautious and not as accommodating as it should have been. We are committed to reviewing our policies to better serve our diverse customer base while still adhering to legal requirements. Best Regards PCBWay Support Team
PCBWay is sponsoring the ongoing development of modules that are being added to the TEC-1G ecosystem. I'm impressed how proactive they are in finding projects like this one and encourage and foster such development. Thank you, PCBWay!
No problems encountered, friendly customer support and good pcb quality. Very high thermal conductivity aluminum pcb!
The response time of the customer support was very fast and informative. I am also very happy with the delivered products.
I recently availed PCBPit's services for a PCB prototype manufacturing project. I must say, their experts handled my intricate design with great precision. Quality checks at each stage reassured me of their attention to detail, and the final product delivered was reliable and high performing. The turnover time was faster than promised, making their service a cut above the rest. Their professionalism, easily approachable team, and RoHS compliant boards earned my trust. PCBPit has become my go-to for all future PCB needs! Highly recommend their services for anybody needing swift, reliable and high-quality PCB manufacture.
As a hobbyist, I've used PCB Way to create PCBs for several projects and have always been impressed with the turnaround time, cost, and quality of the product. I will continue using them in the future and can't recommend them enough!
Besides the boards being flawless from the technical perspective, their customer service is excellent and the order process VERY easy to follow! I highly recommend this great PCB manufacturer both for hobbyists and professionals. Can't wait to test their stencil and assy capabilities!
The PCBs were delivered to extremely quickly (to germany) for a relatively low shipping cost. The packaging included foam to keep them safe and they were neatly put into a ESD type bag. The actualy boards just work plain and simply. Also the ordering process is really easy
We are very happy and satisfied to work with PCBWay for several times. It is a genuine company, with good behavior and services.
They were very professional and easy to deal with and we were able to reach a good agreement.
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