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Electronics & Technology

PDF Suite

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102 reviews

3.9102 reviews
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About PDF Suite

Data updated
Website
pdf-suite.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (24/24)
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About this business

Experience portability with PDF Suite: The Ultimate All-in-One PDF solutionDiscover the power of PDF Suite, the easy-to-use all-in-one PDF software that empowers you to Read, Create, Edit, Secure, Convert, and Print PDF files effortlessly. With PDF Suite, you can easily manage and customize your PDF documents without the hassle of complicated, overpriced software.With an intuitive interface, PDF Suite eliminates the learning curve typically associated with complex PDF software. Start managing your documents within minutes, whether you're editing text and images, creating interactive forms, or securing sensitive files.Why spend over $400 on slow software when PDF Suite delivers the same powerful tools at a fraction of the cost? PDF Suite combines all the essential features, making it a cost-effective solution for individuals and businesses alike.Try PDF Suite for freeExperience the full potential of PDF Suite with a 14-day free trial. See for yourself how easy it is to manage your PDFs without breaking the bank.PDF Suite® is a registered trademark of Avanquest® Software.

Written by the business, not verified by us.

Is PDF Suite legit?

PDF Suite (pdf-suite.com) has a 3.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product, Price. Last updated 2026-08-27.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the software is remarkably easy to use, providing a highly affordable alternative to other mainstream options on the market. Many people appreciate the intuitive interface, reliable tools, and helpful features that make handling various documents simple and efficient. Users often express satisfaction with how smoothly the program performs basic daily editing tasks without unexpected complications. However, some reviewers were not happy with unexpected billing amounts and ongoing difficulties in securing full refunds after purchase. Consumers also noted serious challenges reaching customer support and dealing with unhelpful service agents when trying to resolve payment disputes.

Auto-generated from all reviews of this business. For reference only.

What people say

Do not download or purchase "PDF Suite"…

Do not download or purchase "PDF Suite" (published by Avanquest / processed via Upclick). While they advertise themselves as a standard PDF tool, their custom downloader/installer silently bundles and installs a severe system-level virus on your machine: Trojan:Win32/JScealTaskExec. Once installed, this Trojan: Hijacks your Windows Registry so it runs in the background constantly. Forces a fake network proxy, instantly breaking your internet browser with a ERR_PROXY_CONNECTION_FAILED error. Acts as an information stealer, putting your private logins, business credentials, and banking details at risk. I had to completely factory reset my Windows laptop to get rid of it because the virus actively blocks you from disabling the proxy or downloading cleanup tools. Avoid this software at all costs and stick to trusted, official tools like Adobe or built-in browser editors! Stay away!!!

Reply from PDF Suite2026-07-16

Hi Ioan, Thank you for your feedback. We take your review seriously, as PDF Suite is designed to be safe. We are concerned about your experience and want to investigate it further. We have sent a request for your contact information through Trustpilot. Once we receive your details, a specialist from our team will reach out to you directly.

It's easy to use and remarkably good…

It's easy to use and remarkably good for a free product, it does all I need it to do.

Reply from PDF Suite2026-07-10

Hi Roger, Thank you for your kind review and for choosing PDF Suite. We are glad to hear the software has covered everything you need in a straightforward and reliable way. We are always here if there is anything you need.

Predatory

couldnt enjoy my computer with it installed. kept forcing itself to open on start up. i was constantly interupted by annoying pop ups while fullscreened. There are better less predatory platforms out there. I do not recommend. Edit. They demanded my contact info or they were going to take down my review. Predatory, leave me alone, I dont like or recommend your product.

Reply from PDF Suite2026-07-10

Hi Kerry, Thank you for your feedback. We are sorry to hear that the experience was so disruptive. That is not how PDF Suite is intended to function, and we would like to look into what happened. We have sent a request for your contact information through Trustpilot. Once we hear from you, our team will be in touch to help.

Don’t waste your time

It’s great until it shuts down basic functions like “Print” and “Save” unless you purchase an annual subscription. In my case, that happened without warning just before I needed to leave for a Toastmasters meeting. Ugh.

Reply from PDF Suite2026-07-07

Hi Jenna, Thank you for your feedback. We are sorry to hear about your experience. We want to make it clear that while our software can be downloaded for free, not all features are included in the free version. Users can access some basic functionalities at no cost, while advanced features, including certain editing and saving capabilities, require a paid subscription. We’ll also take your feedback into account and forward it to the corresponding team.

This company has zero integrity!

This company has zero integrity. They hijack customers looking for adobe and if you’re in a hurry you can fall for their misleading payment options. There is no customer support and getting them to refund your money is impossible. Do not let them view your pc remotely cuz that’s when the real part of the scam begins, according to users on this site. Luckily I didn’t fall for that. My next step is to have my bank remove the charge from this fraudulent company.

Reply from PDF Suite2026-07-08

Hi Michele, Thank you for your feedback. We are sorry to hear about the concerns you have raised, and we take all reports like this very seriously. We have sent a request for your contact information through Trustpilot. Once we hear from you, a member of our team will be in touch directly to look into your experience.

Help in the Chat

I was texting with "Ross" in the chat option, who provided me with options and a link to fix my product and I was able to continue with my workflow. Thank you Ross

Reply from PDF Suite2026-07-07

Hi Jeri, Thank you for your review. We are happy to hear that our agent was able to guide you through the right steps and get everything back on track so smoothly. We are always here whenever you need us.

Dangerous and scammy business practices

PDF Suite is NOT owned by Adobe, and does not sell Adobe services. It is a different programme owned by the company ‘Avanquest’. Upon purchasing PDF Suite you will be pressured into allowing remote access to your computer by customer support in order to download it. This is incredibly dangerous and risky, and is something you should never allow. In addition to this, you will then be up-sold to what look to be similarly suspicious sister companies such as GotYourBack IT Support and Removia, who will try to scare you into buying incredibly overpriced ‘support’ and ‘data removal services’ that you do not need. Please be aware of this, it preys on people who don’t know any better and could cost you thousands. If you have paid them, talk to your bank. And if you need further IT support or help to download a programme such as Adobe, go to your local computer shop, as it will be far cheaper and safer.

Reply from PDF Suite2026-07-06

Hi there, Thank you for your feedback. We are sorry to hear about the concerns you have raised, and we take all reports like this seriously. Let us clarify the situation it is not necessary to allow remote access to your PC for installation and activation. It is one of the options that we offer. You can definitely install and activate the software yourself. You will find a link to set a password for your account and an installation link in the purchase confirmation email. We have sent a request for your contact information through Trustpilot. Once we hear from you, a member of our team will be in touch directly to look into your experience.

1. Online attempt to purchase PDF Suite

1. Online, I wanted to purchase the use of PDF Suite “Standard version”) for your sale price of $29.25 (instead of your “regular” price of $59.95). After I put in my credit card information, my screen showed that I was a purchase of your “PRO” version with OCR capabilities, and during the transaction, your system had changed my cost to $172.80. There was no way to go back or undo that transaction. 2. I never activated your software because your online delivery was forcing an unwanted purchase of your most costly software. 3. Because of your unscrupulous online sales mechanism forcing users to purchase the most expensive level of your software, and your dismal customer service practices, I will never want to use your software, even if you correct your disingenuous sales delivery web portal. You also advertised your “24-hour contact number, 1-888-363-0086, but it does not yield a live answer and only plays a message that your service is unavailable, no matter when or how often you call back. 4. Your AI Bot (which calls itself “Mikey”) keeps offering a 50% discount which I am not interested in. I only want 100% of my $172.80 reimbursed that you took from my credit card. I demand all of my money back because I never activated the software and I will never do so with your company in the future. 5. I have written to Trustpilot and Sitejabber and the FTC to complain about your unscrupulous website and software. Refund all my money immediately or you are committing business fraud. Dr. Philip Siddons

Reply from PDF Suite2026-07-01

Hello Philip, Thank you for bringing this to our attention. We are sorry to hear about the difficulties you encountered. We take billing and customer service concerns very seriously and want to make sure your case receives proper attention. We have sent a request for your contact information through Trustpilot. Once we hear from you, a member of our team will be in touch directly to review what happened and work toward a resolution.

PDF editing, cost effective.

I have been using PDF's and PDF editing software for over 30 years. This (full) app/program does everything that I need at a very cost effective rate. Brilliant.

Reply from PDF Suite2026-06-30

Hello Mr/Ms Scott, Thank you so much for your review and for choosing PDF Suite. With over 30 years of experience working with PDF software, your feedback means a great deal to us. We are happy to hear that PDF Suite covers everything you need at such a cost-effective price. If you ever have questions or ideas for how we can make things even better, please feel free to contact us.

i love it

i love it! once you get use to the opinions available it is a great recourse! Be good to add changing image to a Jpeg or SVG would be a great add on!

Reply from PDF Suite2026-06-25

Hello Carmel, Thank you for the feedback! We're happy to hear you're enjoying PDF Suite. As for image conversion, you can already convert your PDFs to JPEG, PNG, GIF, BMP, or TIFF formats. If you need any help, feel free to contact our support team.

The product is good and the price is…

The product is good and the price is good. But I did not get support when I encounter problem with installation.

Reply from PDF Suite2026-06-22

Hi James, Thank you for your feedback and for your positive comments about PDF Suite. We're sorry to hear that you were disappointed with the support you received during installation. That's not the experience we want our customers to have. We have sent a request for your contact info, please follow up. We'd be happy to review your case, understand what happened, and see how we can assist you further.

I like the app is easy

I like the app is easy, but I haven't used all the features yet.

Reply from PDF Suite2026-06-12

Hello Angel, Thanks for your feedback! We’re happy you find the PDF Suite easy to use. If you decide to explore more features, feel free to explore our knowledgebase, it has helpful guides and answers to get you started: https://support.pdf-suite.com/hc/en-us/categories/9379189619604-How-To-s

Had to get a computer expert to set it…

Had to get a computer expert to set it up for me after phoning your company for help.

Reply from PDF Suite2026-06-11

Hello Doug, Thank you for your feedback. We're sorry to hear that the setup process was more challenging than expected. We appreciate you sharing your experience, as it helps us identify areas where we can improve both our software and support services. If there's anything we can still assist you with, please let us know.