Experience portability with PDF Suite: The Ultimate All-in-One PDF solutionDiscover the power of PDF Suite, the easy-to-use all-in-one PDF software that empowers you to Read, Create, Edit, Secure, Convert, and Print PDF files effortlessly. With PDF Suite, you can easily manage and customize your PDF documents without the hassle of complicated, overpriced software.With an intuitive interface, PDF Suite eliminates the learning curve typically associated with complex PDF software. Start managing your documents within minutes, whether you're editing text and images, creating interactive forms, or securing sensitive files.Why spend over $400 on slow software when PDF Suite delivers the same powerful tools at a fraction of the cost? PDF Suite combines all the essential features, making it a cost-effective solution for individuals and businesses alike.Try PDF Suite for freeExperience the full potential of PDF Suite with a 14-day free trial. See for yourself how easy it is to manage your PDFs without breaking the bank.PDF Suite® is a registered trademark of Avanquest® Software.
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Is PDF Suite legit?
PDF Suite (pdf-suite.com) has a 3.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product, Price. Last updated 2026-08-27.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently mention that the software is remarkably easy to use, providing a highly affordable alternative to other mainstream options on the market. Many people appreciate the intuitive interface, reliable tools, and helpful features that make handling various documents simple and efficient. Users often express satisfaction with how smoothly the program performs basic daily editing tasks without unexpected complications.
However, some reviewers were not happy with unexpected billing amounts and ongoing difficulties in securing full refunds after purchase. Consumers also noted serious challenges reaching customer support and dealing with unhelpful service agents when trying to resolve payment disputes.
Auto-generated from all reviews of this business. For reference only.
Went to rebuy product. Subscription was advertised for $61 but I was charged $139. Googled the product and the sale price was $42. I screenshot both amounts. Attempted to get a refund and was told they could give me $35. So overall wanting to charge $105 for a product that was advertised for $61. If the company was in Australia, I would be taking this to court for breaching Consumer Law. Receipt no UQMF5F4E from Upclick Inc.
Reply from PDF Suite2026-06-11
Hi there,
Thank you for your feedback. We're sorry to hear about your experience.
We would like the opportunity to investigate what happened and help resolve this matter. We have sent a request for your contact information. Please follow up so that we can locate your order in our system and contact you directly to review the details of your purchase and address your concerns.
i felt very pressured to purchase more than I wanted. Also there was hidden charges applied that was not in the initial purchase price. I received an email requesting information regarding my request to cancel but when i replied to it the email bounced back. I really dont want this service I want a refund and I am so worried they will continue to charge me when I have requested to cancel/refund.
Reply from PDF Suite2026-06-03
Hello Alison,
Thank you for your feedback. We are very concerned to hear about your experience, as it does not reflect our quality standards or the level of service we strive to provide.
We would like the opportunity to investigate your case. Our team is committed to helping resolve this matter and ensuring your concerns are addressed.
We have sent a request for your contact information so that we can reach out to you directly. Please follow up so our team could contact you to assist further.
The company claims to give a "30 day money back guarantee" but refuses to honor it. I was overcharged and asked for a refund the same day. When they finally emailed me they only offered a discount. My repeated attempts for 2 1/2 weeks to get a refund has still not been honored. This company is a scam and should not be trusted!
Brief update. I finally got my refund after 4 weeks. Terrible customer service. I don't trust them and for that reason would never use their products.
Reply from PDF Suite2026-05-07
Hello Dave,
Thank you for your feedback. We’re sorry to hear that you’re dissatisfied with your experience. Our team reviews all refund requests in accordance with our refund policy, and we certainly do not intend to cause frustration or inconvenience to our customers.
We would like the opportunity to look into your case further and assist you directly. Please follow up with our request for your contact information so we can locate your order and review the situation in detail. Our support team is here to help and work toward a resolution.
I signed up for Pro that was supposed to come with a better package and free templates. After purchasing and logging in I was then prompted to pay MORE MONEY in order to activate my account. I then tried to download the templates and my computer flagged them for viruses and didn’t recommend downloading. I then sent a letter to customer service to cancel my membership immediately for a full refund (it came with a 30 day money back guarantee). The rep sent me 5 DIFFERENT EMAILS trying to sell me other options and not cancel despite me saying the same sentences repeatedly that I was not interested and want to cancel with a full refund. I feel like this is a total scam. Anyway I signed up for Adobe Pro right after and I love it.
Reply from PDF Suite2026-05-04
Hello Laura,
Thank you for sharing your experience. We are concerned about your feedback, as what you described is not the experience we aim to provide. We would like to investigate your case and provide you with the needed help.
We have sent a request for your contact info. Please follow up so we can reach you directly and assist you.
I HAD A VERY QUICK RESPONSE TO MY INITIAL ENQUIRY AND WAS GIVEN A VERY NICE OFFER TO RESOLVE AN ISSUE I HAD. THAT PART WAS EXCELLENT. HOWEVER THERE WAS NO DIRECT LINK IN THE INITIAL CHAT THAT ALLOWED ME TO ACCEPT THE OFFER. I I ANDED UP UPGRADING BUT AT A PRIVCE OF $20 INSTEAD OF THE FREE OFFER THAT i HAD BEEN OFFERED.
THEREFORE I SUGGEST THAT IN THE FUTURE WHEN A CUSTOMER PUTS IN AN ENQUIRY, PLEASE INCLUDE AN ACTIVE LINK FOR THE TICKET. IT WOULD MAKE THINGS A LOT CLEARER.
Reply from PDF Suite2026-05-04
Hello Ron,
We appreciate you taking the time to share your feedback!
We’re happy to hear that you received a quick response and that our team was able to offer a helpful resolution. Your suggestion about including an active link in the initial response is very helpful, and we’ll make sure to pass this along to our team as an area for improvement. If you haven’t already, please reach out to our support team so we can review your case and see if there’s anything we can do to address the pricing difference you mentioned.
Your website is very misleading. I thought I was purchasing Adobe Acrobat. It wasn’t until the purchase was completed that I realized it was not an Adobe product.
Reply from PDF Suite2026-04-24
Hi Gerald,
Thank you for sharing that the website information should be clearer. We'll pass on your comments to the appropriate team. We encourage you to test PDF Suite and if you still want to go with another PDF product, you can use your 30-day money-back guarantee. We'll get in touch with you to help you properly.
Hi Greg. Thank you for your message!
To clarify your membership status, please contact our support team directly so they can review your account and provide accurate information. They’ll be able to assist you quickly and ensure everything is up to date.
Attempted to purchase Adobe, PDFSuite snuck in and deceptively looked like Adobe. Long story short, I didn’t activate the software and asked for a refund. No refund, no response from their customer service. Horrible experience.
Reply from PDF Suite2026-04-22
Hello Vera,
Thank you for your feedback. We are sorry to hear about your experience. We take concerns like this very seriously and would like the opportunity to look into what happened and assist you further. We have sent a request for your contact info. Please follow up, so we can follow up with you directly.
When transitioning from Adobe, The editing has been more challenging due to unfamiliarity. Tracking changes, strike throughs and adding or changing texts similar to Word would be nice. The help file having more examples would be good.
Reply from PDF Suite2026-04-20
Hi there,
Thank you for your feedback, we appreciate you sharing your experience. We understand that switching to a new tool can take some getting used to. We’ll be sure to forward this to our product team for consideration.
We also have a knowledge base with many helpful articles and guides on how to use the software. You can find it here: https://support.pdf-suite.com/hc/en-us/categories/9379189619604-How-To-s
I've been trying to get download or get help since this morning, I would like a full refund. I honestly thought this was another app so I was tricked into this. The chat box that was helping to get my payment I can't seem to find them. Please contact me and give me my money back.
Reply from PDF Suite2026-04-09
Hi Felicia,
Thank you for letting us know that you still require help with the refund request. We are here to assist you. Please give us your contact details in the request we sent you from Trustpilot and we'll email you.
Very easy to merge, edit...Looking forward to learning more about all the features
Reply from PDF Suite2026-04-06
Hi Jonny. Thank you for your feedback!
We’re glad to hear you find it easy to merge and edit documents. There’s so much more to explore, and we hope you enjoy discovering all the features!
Great Application. User friendly without a lot of hangups. If you've used another, this is no problem. Just dig right in and do your thing.
Reply from PDF Suite2026-04-06
Hi Charles. Thank you so much for your kind words!
We’re glad to hear you find the app user-friendly and easy to jump into. Making things simple and smooth is exactly what we aim for.
This app/company is a scam!! I purchased the application and they wouldn't activate the app unless I let them remote into my computer. I said no to remote access. They refused to work with me to activate myself. When I tried to cancel the purchase, their online chat disconnects and on the phone it just says "No operators available" and hangs up!!!
SCAMMERS!!!!
Reply from PDF Suite2026-03-31
Hi Mike,
Thank you for letting us know about your concerns regarding the activation process. Let us clarify the situation, it is not necessary to allow remote access to your PC for installation and activation. It is one of the options that we offer. You can definitely install and activate the software yourself. You will find a link to set a password for your account and an installation link in the purchase confirmation email. Once the software is installed, you need to sign in with your email address and the password you set to activate your purchased license.
We will certainly help you with your cancellation request, but we need your order information for that. We have sent a request for order information through Trustpilot. Please follow up.
Hello Aksana,
Thank you for your feedback. We've forwarded your request to our product team as a potential feature for future versions. We truly appreciate you bringing this to our attention!
The program is easy to use. I loved the way the company handled the signing in and downloaded the app to my home screen for easy access. I have been working in different projects and using the app to work on documents with great success.
Reply from PDF Suite2026-03-30
Hello Rafael,
Thank you for your feedback! We’re happy to hear that you found the program easy to use and that the sign-in and setup process worked smoothly for you. Our team is always here to help if you need anything!
Hello James,
Thank you for sharing your experience! We are happy you like PDF Suite so far. We would appreciate it a lot if you could expand your review once you test it in full!
