pdfFiller

Hi there! Sorry if any confusion incurred! If this is your very first document, you won't need to pay anything at all, actually. Please note that the first month (30 days since the date of registration, to be precise) is entirely on us, it is covered by the free trial period. All you need to do is register a personal account and log in (this is free and takes just a minute).

Sorry if any confusion! Log in is indeed required because pdfFiller is a cloud-based solution, it simple won't work without saving PDF edits in a private storage. Payment however is not mandatory at all. Please note that pdfFiller is offering a 30-day free trial period. That's the whole first month for free.

Harrison hi! Our apologies if any confusion with the conditions! We never actually claimed to be a free solution. BUT we do have a 30-day free trial period. You probably saw an add for that? Please note this offer is available for all first-timers on our web site. This first month is entirely on us. Please give it a try, no obligations!

Very sorry to read this, Saif! Any chance you can provide more details on your experience with pdfFiller? What exactly seems confusing / not working as you've expected? We are here to listen and address your concerns! If you need help with subscription (upgrade, downgrade, refund, cancelation), please email [email protected]. Our agents (human ones!) are online 24/7, weekends included.

Our apologies for the confusing experience with pdfFiller! Our free trial is seven days in a mobile app, and full month on the desktop, this part is correct. $96 is the cost of our ANNUAL plan, not monthly (totally agree with you here, it would have been way too much for one month). If you have further questions on the pricing logic and/or you would like to verify the subscription status (cancelled or live, and if live until what date), please email [email protected]. One of our agents will be with you ASAP. Thank you.

Sorry if any confusion, Akash! pdfFiller is a cloud-based solution (each user has a personal cloud space/storage which requires login and password). So yes, account creation must be the very first step, before editing, downloading or anything else. Please note that our free trial period covers full 30 days, no hidden payments, frozen amounts on your account or any other tricks. All features, including download, are available during the free trial without any limitations.

Javid hi! What went wrong / was not working as expected? Please do tell us more. Alternatively, you can reach out to us at [email protected]. Thank you!

Marc hi! Yes, this is totally doable in pdfFiller, correct. Apologies if the experience was confusing! Please log in and use the support chat live option, one of our agents will assist you. If email is more convenient for you, please email [email protected]. Thank you.

Hello, our apologies for any confusion with the ad! We do not have a free plan (and never had), but we do offer a free trial period of 30 days. Our ads usually emphasize on that (though it's really hard to say here which of the ads you actually saw, sorry). To activate the free trial, you'd need to register a personal account first (this is also free and takes just one minute). Re the emails: if you still receive those, you can use the unsubscribe button at the bottom of any of the emails. Or please email [email protected] requesting the same, we can do that manually too.

Glad to hear that and happy to be of help with your business! (We have quite a lot of people switching from this solution, to be honest, so yeah, welcome to the club! :) )

Our apologies if any confusion, Mark! We just sent you an internal request for more information. Please let us know your email (the one which was your login in our system), we'll investigate and get back to you ASAP. At this point, before seeing the personal details, we can only state the following, preliminary: the ONLY reason why you could get charged during the first month (when free trial is normally on) is when the system sees you as a returning customer (you have used the free trial option earlier, even if it was several years ago, still counts as returning customer). And also, 5-7 days is the time during which the refund reaches your account. Do you mean this? We understand this is not optimal but this timing mostly depends on banks and payment processors, this is what they provide as their standard reply. Sorry, but we really can't influence this timing. Our Support is actually working 24/7 and usually replies within couple hours maximum. It is never a matter of days, we assure you.