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Penji

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100 reviews

4.8100 reviews
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About Penji

Data updated
Website
penji.co
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
57 reviews
Replies to negative
67% (2/3)
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About this business

Penji is a creative technology company built to eliminate one of the most costly mistakes in business—hiring the wrong designer.With Penji, you get access to a vetted team of world-class graphic designers ready to tackle over 120+ design categories. From logos to landing pages, every project is delivered with speed and precision—typically within 24 to 48 hours.

Written by the business, not verified by us.

Is Penji legit?

Penji (penji.co) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 67% of negative reviews; Reviews mostly discuss User experience, Quality. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast turnaround times and the exceptionally reliable support from professional designers who consistently deliver high-quality creative work. People note that the intuitive platform makes it simple to manage multiple creative projects efficiently without the usual hassle of hiring traditional freelancers. However, some customers also noted that initial revisions could occasionally take a few extra rounds to fully land on the right creative brief. Others mentioned that revisions can sometimes feel like a loop and that things started off a bit rocky due to unique business requirements.

Auto-generated from all reviews of this business. For reference only.

What people say

José G is great

José G. (Pepe) has been an excellent support in ensuring all of our design needs/ questions are promptly addressed. We enjoy working with the Penji designers !

Reply from Penji2025-05-14

Thank you so much, Whitney! We're glad to hear Pepe’s been such a great support and that you're enjoying working with our design team. We love partnering with you!

As a client of over 4 years with Penji

As a client of over 4 years with Penji, I highly recommend their services. They continue to impress and have been an essential piece of our growth at a fast growing D2C sporting goods brand. They will supercharge your team and unlock new creative for you every day. Highly recommend!

Reply from Penji2025-04-29

Thank you so much for the awesome review, Joshua! We're grateful to be part of your journey and love seeing your brand grow. Cheers to many more years of creative wins together!

Shout Out to the Penji Crew. Luv You!

I have been working with Penji for several months. I am a demanding client that requires the best service, and I've been pleasantly surprised how well this company responds. Their designers are talented, and their support team is fantastic. I really appreciate the opportunity to work with actual Art Directors and Project Managers. Once we upgraded our plan, the results really took off. Pepe (our Art Director) has been such a blessing. His guidance has helped lead their team of designers to help us accomplish long term projects in a cohesive and efficient way. Could not have done it with you! And Jovel (our Project Manager) has been so pleasant to work with, getting to know our tastes, and holding his whole team accoutable. Much appreciated to you both, and the whole Penji Team.

Reply from Penji2025-04-29

Thank you so much for the awesome review, Joseph! We're glad to hear you've had such a great experience with the team—Pepe and Jovel will be thrilled to hear the shoutout. It's been a pleasure working with you, and we're excited to keep bringing your projects to life!

On demand graphic design - prompt turnaround, great quality, affordable rates

I’ve been using Penji for a couple of years and continue to be impressed. The quality of their design work is excellent—consistently better than other services I’ve tried. Turnaround time is fast, often within 24 hours, and communication is always prompt and professional. If I don’t click with a designer, the team is quick to step in and make a change—no friction. Great service, great support, and great results. Highly recommend!

Reply from Penji2025-04-23

Thank you so much for the awesome review, Chris! We're glad to hear Penji's been delivering the quality and speed you need, and that our team’s been there to support you every step of the way. Appreciate the recommendation!

Great service and good quality designs…

Great service and good quality designs coming through, we are so glad we chose Penji. We tried a couple of the other platforms and they were not up to the job. I highly recommend Penji!

Reply from Penji2025-04-18

Thank you so much, Dale! We're glad you gave Penji a shot and that it's been a great fit. Appreciate the recommendation!

Super Convenient

If you need multiple long-term projects with an unlimited supply of revision requests, Penji is an amazingly convenient platform to get that work done. The designers are talented, and the UI/UX is great.

Reply from Penji2025-04-09

Thank you so much for the awesome review, Dario! We're glad you’re enjoying the platform and finding it convenient for your projects. Excited to keep creating great designs with you!

Penji is such a great service

Penji is such a great service. They have great affordable plans, the team turns projects around really quickly and efficiently. Penji is our go to place for designs and work for when our agency is overloaded. A++++ highly recommended!

Reply from Penji2025-04-04

Thank you so much for the awesome review, Anisa! We're glad Penji's been a reliable go-to for your agency. Fast, efficient, and affordable is what we aim for—appreciate the A++++!

Detailed premium service and direct team contact

I'm developing the brand new change of my company, and Penji Team is helping me with building each part of it! I'm grateful to have them working with my team. Always stunning results and good performance.

Reply from Penji2025-04-04

Thank you so much, Santiago! We're super grateful to be part of your brand’s transformation. Excited to keep creating awesome results together!

Penji is a game-changer

Penji is truly a game-changer. What makes it exceed my expectations is the team. They've very attentive and receptive to requirements and needs.

Reply from Penji2025-03-31

Thank you so much, Abby! We're thrilled to hear that our team has made a difference for you. We appreciate your support, and we are looking forward to creating more great designs together!

Penji has been the perfect partner in…

Penji has been the perfect partner in expanding our design offerings exponentially and servicing our multitude of clients. Their skill and knowledge across different design languages and installations are second to none. I would recommend the Penji team to any of my colleagues.

Reply from Penji2025-03-28

Wow, thank you, Ryan! We're so glad to be a part of your growth and to support your clients with top-notch designs. We truly appreciate your recommendation and look forward to more great projects together!

Very satisfied customer.

Penji was fast, thorough, and easy to use. I was very happy with the finished product. Great way to design services without having to hire full time.

Reply from Penji2025-03-25

We’re absolutely thrilled to hear that you had such a great experience with Penji! Knowing that our service was fast, thorough, and easy to use truly means the world to us. Thanks Greg!

I’ve used Penji for a few months now…

I’ve used Penji for a few months now and it’s been a huge time-saver. The designs are solid, the turnaround is quick, and it’s way more affordable than hiring in-house. I used the service for our gym and they are able to use the images we take while our athletes train into our content. In full transparency, communication could be a little tighter sometimes, but overall, it’s a great value for the price.

Reply from Penji2025-03-25

We’re so happy to hear that Penji has been a huge time-saver for you and that the designs have been working well for your gym — especially with incorporating your own images of your athletes in action. That’s exactly the kind of collaboration we love to see! Thanks Luis.

Penji in the best kept secret in graphic design!

Penji's skilled creative team knows how to take a vision and translate it into a professional project. Always quick to respond to requested changes and incredibly thorough and patient. I would absolutely recommend Penji to anyone and would definitely work with them again. When is comes to graphic design, they are in a class all by themselves!

Reply from Penji2025-03-19

Thank you so much, Karl! We're so happy to hear that you had a great experience with our team. We appreciate your kind words and can't wait to work with you again. If you ever need anything, we're here for you!

Getting graphic design off your plate

Before working with Penji, I was juggling multiple freelancers, which made managing projects and assets a challenge. Having a dedicated team with all my supporting assets in one place has made the design process much more streamlined and efficient. Pablo, my account manager, has been incredibly supportive and responsive, ensuring that my projects run smoothly and that I get the best possible results. The level of professionalism and quality of work from the Penji team has exceeded my expectations. If you’re looking for a reliable, high-quality outsourced graphic design solution, I highly recommend Penji. They’ve taken a huge workload off my plate, allowing me to focus on other aspects of my business. I’m grateful to have found them!

Reply from Penji2025-03-17

Thank you so much for your kind words, Don! We're thrilled to hear that Penji has helped streamline your design process and that Pablo has been such a great support. Your success means the world to us, and we're excited to keep delivering top-notch designs for your business. If you ever need anything, we're here for you!

Variety of Services

What we like about Penji is the variety of deliverables they offer. We came from a competitor that didn’t have the same breadth of options, and that’s one of the things that makes Penji stand out. We’ve used them for everything from graphics to presentations, print materials, and even web design—it’s great to have a vendor that can handle all of that under one roof. Another big plus is that they take care of the project management side, which makes things run smoothly. Communication is always a key factor in creative work, and while there have been times where we’ve been super detailed in our requests and still didn’t quite get what we expected, the good thing about Penji is that revisions are unlimited. If something isn’t working, you can start over, adjust, or even record a Loom video to clarify things, which is really helpful. One of the things we also appreciate is the ability to switch designers if needed. Sometimes, you just don’t mesh with a particular artist—it’s nothing personal, just part of the process. Penji makes it easy to request a different designer, which is a nice touch. Overall, having a reliable vendor that offers a wide range of services and solid communication makes Penji a valuable resource for us.

Reply from Penji2025-03-07

Thank you so much for your thoughtful review, Phillip! We're thrilled to hear that the variety of deliverables and project management have been a big plus for you. We totally get that creative work can be a process, and we're glad the unlimited revisions and designer-switch options have been helpful. Appreciate you being part of Penji! We’re always here to make things as smooth as possible for you!

Budget-Friendly & Time-Saving Design Solution

Penji has been a huge time-saver for me when it comes to creating social media designs. It’s a great service for those who don’t have the time to design themselves, and hiring an in-house or freelance designer isn’t always in the budget. One thing I’ve learned is that clear communication is key—if you’re specific about what you need and provide detailed instructions (I even record short clips to explain my vision), you’ll get great results. Planning ahead and keeping your queue filled also helps maximize the value of the service. I appreciate having an attentive account manager who ensures I’m having a great experience, and overall, I’d highly recommend giving it a try!

Reply from Penji2025-03-07

Thank you so much for your thoughtful review, Katie! We're thrilled to hear that Penji has been a time-saver for you. Clear communication really does make all the difference, and we love that you’ve found a system that works for you! Your kind words about our team mean a lot and we’re always here to help. Appreciate the recommendation!

Disappointing Quality & Inefficient – Not Worth the Cost - Use Fiverr Instead

I had high hopes for Penji, but my experience was frustrating and ultimately not worth the investment. Despite providing clear briefs and multiple rounds of feedback, the designs consistently fell short of expectations, requiring excessive back-and-forth to reach an acceptable result. What should have been a streamlined and efficient process turned into a time-consuming ordeal. In contrast, I was able to get better-quality work elsewhere, faster, and at a fraction of the cost—without needing to micromanage every step. If you're looking for a hassle-free design service that delivers quality work without endless revisions, I’d strongly recommend looking elsewhere. Based on my experience, Penji did not live up to its promises.

Reply from Penji2025-02-28

Dear Jeet, We're truly sorry to hear that your experience with Penji did not meet your expectations. We understand how frustrating it can be when the design process doesn’t align with your vision, especially after providing detailed briefs and feedback. Our goal is always to minimize revisions and deliver a final product that our clients are proud of. We regret that your experience was not as efficient as it should have been. If you're open to it, we'd love the opportunity to connect with you directly on a call to discuss your experience and explore how we can better meet your design needs moving forward. I see that your Account Executive, Pablo, has been in touch with you via email to discuss your account in more detail, but we've been missing each other. We hope this message encourages a conversation, as we'd love to find a way to make this right for you and your company. Thank you!

Beautiful Capacity Building

The team has helped build capacity for our communications work in ways that I regularly get compliments on. How do you create such beautiful designs with such a small budget? I get asked that question regularly, and my answer is simply "Penji".

Reply from Penji2025-02-25

Wow, that’s amazing to hear, Jesse! We love knowing that our designs are getting you compliments—that’s what we’re here for! And honestly, hearing that Penji is your go-to answer for great design on a budget? That’s the best compliment we could get. Thanks for being an awesome part of the Penji family! We appreciate you!

Outstanding Design Services

We’ve been using Penji for several years now, and the experience has been nothing short of excellent. Their platform makes it incredibly simple to submit requests and collaborate with their talented design team. Whether it’s logos, letterheads, infographics, or web page mockups, we can always rely on Penji to deliver high-quality work that meets our needs. What truly sets them apart is their top-notch communication and ability to understand our vision. They’re responsive, professional, and always willing to make adjustments to ensure the final product is exactly what we need. The consistency in their design quality and turnaround time makes them an invaluable resource for our business.

Reply from Penji2025-02-25

Thank you so much for your kind words, Tim! We’re thrilled to be part of your creative process and grateful for your trust over the years. We’ll keep delivering the quality and support you deserve. Looking forward to more great projects together!

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