Penji is a creative technology company built to eliminate one of the most costly mistakes in business—hiring the wrong designer.With Penji, you get access to a vetted team of world-class graphic designers ready to tackle over 120+ design categories. From logos to landing pages, every project is delivered with speed and precision—typically within 24 to 48 hours.
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Is Penji legit?
Penji (penji.co) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 67% of negative reviews; Reviews mostly discuss User experience, Quality. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast turnaround times and the exceptionally reliable support from professional designers who consistently deliver high-quality creative work. People note that the intuitive platform makes it simple to manage multiple creative projects efficiently without the usual hassle of hiring traditional freelancers.
However, some customers also noted that initial revisions could occasionally take a few extra rounds to fully land on the right creative brief. Others mentioned that revisions can sometimes feel like a loop and that things started off a bit rocky due to unique business requirements.
Auto-generated from all reviews of this business. For reference only.
Unmatched Service and Talent - Penji is a Game Changer!
Penji is truly one of my favorite companies to work with. I have been using their services for nearly three years, and they are an absolute delight. Their customer service is UNMATCHED - genuinely better than any other company I have ever used. They are quick to respond to messages and are truly committed to making sure that anything you need is handled. The team of project managers and designers are nothing short of amazing. I have worked with many of them over the years, and while each brought their own creative flair, every single project was done with the same level of quality and care. Shoutout to some of the team members I have had the pleasure of working with, Project Managers Jhonna & Mark, and designers Karen Mae, Erdalyn, Renzlie, Jayson, Iffath! I wish I could name every one!
This team deserves every accolade they receive. If you're looking for a design partner that you can trust, with quick turnaround times, and an incredibly talented team, Penji is your match!!!!
Reply from Penji2025-08-18
Wow, thank you so much for the amazing review, Jade! We’re beyond grateful for your trust and support over the years. The whole team (and especially Jhonna, Mark, Karen Mae, Erdalyn, Renzlie, Jayson, and Iffath) will be thrilled to see this. We’re lucky to have you as part of the Penji family!
Penji has consistently delivered incredible designs to help bring my brand to the next level. Beyond that, and more importantly, their customer support is incredible.
Reply from Penji2025-08-15
Thank you so much, Ryan! We’re glad the designs and support have been helping your brand grow. We’re always here to keep the momentum going!
Fast Learners, Bold Creators, and a Joy to Work With
Our experience with Penji has been outstanding. Within a couple of weeks, their designers were delivering high-quality brand pieces that looked and felt like us. They’re quick, communicative, and creative — everything you want in a design partner.
They’ve tackled every request with patience and precision, no matter how niche or last-minute. From one-off graphics to full-scale creative packages, they’ve proven time and again that they can do it all.
Much credit goes to Pepe, our brilliant Art Director, for guiding the vision and collaborating so smoothly with the team. Together, they’ve created a workflow that’s fast, fun, and wildly effective.
Truly a pleasure working with Penji.
Reply from Penji2025-08-15
Thank you so much for the amazing feedback, Amanda! We’re thrilled you’ve had such a great experience and that Pepe and the team have been able to bring your vision to life. It’s been a pleasure working with you, and we can’t wait to keep creating together!
Penji, has been an amazing resource for myself and our business. I use it for both personal projects and work. They always get the job done no matter the task.
Reply from Penji2025-08-08
Thank you so much for the awesome review, Mike! We're glad to be your go-to for both personal and work projects. Always here to help get the job done!
I started working with Penji to fulfill a client's needs, and it appears to be becoming a great ongoing partnership. I will continue to use them for many projects into the future.
Reply from Penji2025-08-05
Thank you so much, Ryan! We're glad to hear it's turning into a great partnership. Excited to keep working with you on future projects!
After my initial engagement, the CEO reached out to me with a promise to do better, agreeing that they had dropped the ball. Making me an offer I couldn't refuse, I gave them another try. They were again inconsistent, lacking any attention to detail, and unable to follow clear instructions (that their own art director had said made perfect sense). I really wish it had been different.
Reply from Penji2025-07-24
Douglas, thank you for your honest feedback. We’re truly sorry for the experience you had with us. Not once, but twice. You gave us another chance, and it’s clear we didn’t deliver on the trust you extended.
We understand how frustrating it is to receive inconsistent work. Your feedback has already led to internal conversations and as always find a way to deliver a more consistent experience.
From our cofounder, Johnathan Grzybowski: “We didn’t live up to the standard we promised, and I take full responsibility for that. I’m truly sorry we let you down, and I wish your experience was better. Based on what I see with your experience, it might be best to find a local talent and work with them directly in-house.”
We appreciate the opportunity you gave us.
I would recommend Penji for your illustration needs!
We've used Penji for our blog illustrations as well as some social graphics. They provide really good services and the artists are amazing!
Reply from Penji2025-07-16
Thank you so much for the awesome review, Sofia! We’re glad you’re loving the blog and social graphics—our artists will be thrilled to hear it! Let us know if you ever need anything else!
PEnji has been an absolute lifesaver! I switched to them a few years back after trying a competitor. It was my last chance to find an outsourced partner, and let me tell you, we’ve been blown away by the quality of their work and their lightning-fast response time. If you’re in the market for a new partner, I highly recommend checking out Penji.
Reply from Penji2025-07-16
Thanks a lot for the awesome review, Neil! We're so glad you gave us that last shot—and even happier that we could deliver. It means a lot to know we’ve made a difference. We’ve got your back anytime!
Penji has been helpful in lightening my workload. It's nice to set up a project I don't have time for, and to let it cook while I'm working on another project.
Reply from Penji2025-07-14
Thank you so much, Gege! We're really glad to hear Penji’s helping lighten the load. Love that you can set it and forget it while focusing on other things — that’s exactly what we’re here for!
I've worked with Penji for several years and I've successfully launched my local marketing company with their help. They have designers with a wide range of talents including web design, social media, and print. The cherry on top is their customer service team - they're always on top of things when you need a hand!
Reply from Penji2025-07-14
Thank you so much for the awesome review, Bill! We're really glad to have been part of your journey and growth. Huge shoutout to our designers and support team—we’ll keep being here whenever you need us!
Penji is incredibly accommodating. I have a project that requires editing, which falls outside the subscription period. They’ve graciously offered me five days to collaborate with the designer and make necessary changes to the design’s measurements. I believe this is an excellent deal for individuals with numerous design projects.
Reply from Penji2025-07-04
Thank you so much for the awesome review, Jay! We're really glad we could help out and give you a bit more time to wrap things up. We’re always here to make your design experience as smooth as possible!
Penji is the kind of design partner you can count on. The speed and quality of their work speaks for itself—most of my projects are completed within 24 hours, and their attention to detail is top-tier.
Their team is thoughtful, responsive, and always open to feedback. I’ve worked with many creative services before, but very few have matched Penji’s consistency and professionalism.
They’ve made it easy to stay ahead of deadlines without compromising on design quality. I highly recommend them to anyone looking for reliable, efficient, and skilled design support
Reply from Penji2025-07-04
Thank you so much for the awesome review, Richard! We're glad to hear you're loving the speed, quality, and support from the team. It means a lot that you can count on us. We're always here to help you hit those deadlines with great design!
Penji is communicative, friendly, and professional! Their designs are strong, and if we ever have revisions, they are receptive to feedback to ensure a great final product.
Reply from Penji2025-06-25
Thank you so much for the awesome feedback, Lee! We’re glad you’re loving the designs and that the team’s been easy to work with. We’re always here to make sure you get exactly what you need! Cheers!
Penji is my go to for design. I use them for all my needs.I have been with them for several years and they just get better. I am an author and they have made my book covers, swag, and interior designs. There is nothing they can't do. So very thankful for them to help me run my business. They are consistent, on time, perfectionist, and amazing.
Reply from Penji2025-06-26
Thank you so much for the awesome review, Kristi! We’re so grateful to be your go-to team and love being part of your journey. It means a lot to hear we’ve helped bring your ideas to life—cheers to more great projects ahead!
Penji has been a game-changer for our creative needs. The process is fast, efficient, and the designers consistently deliver high-quality work with minimal revisions. Their team is responsive, easy to work with, and truly understands how to bring ideas to life. We've been able to elevate our brand visuals and meet tight deadlines without the stress. Highly recommend for any business needing reliable, on-demand design support!
Reply from Penji2025-06-06
Thank you so much for the awesome review, Deborah! We're glad to hear Penji's made a difference for your team. It's great to know the process has been smooth and the designs are hitting the mark. We're here whenever you need us!
My team has been using Penji for a few months now and we are loving it! Pepe has been so helpful with our onboarding! He's always there to guide us through our tight deadlines and get our projects to the finish line!
Reply from Penji2025-05-29
Thank you so much for the awesome review, Heather! We're glad you're loving Penji, and we'll be sure to pass the shoutout to Pepe—he’ll be thrilled! We’re here anytime you need us! Cheers!
I have been a customer for 3 years. They are absolutely phenomenal. My agency could not run without Penji and I will be using them for a very long time.
Reply from Penji2025-05-15
Thank you so much for the love and loyalty over the past 3 years, Abigail! We're pumped to be such a big part of your agency’s success. Cheers to many more years of awesome design together!
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