Beautiful Mirror
Beautiful quality piece, arrived on time in great shape!
Reply from Perigold2026-07-13
Thank you for your great review. We look forward to assisting you again in the future!
About Perigold
Data updated- Website
- perigold.com
- Category
- Home & Garden
- Location
- United States · Boston
- Status
- Unclaimed
- Last 12 months
- 66 reviews
- Replies to negative
- 100% (13/13)
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Is Perigold legit?
Perigold (perigold.com) has a 4.2 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Home & Garden and its reputation is good. 78% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Very disappointed in customer service…
Very disappointed in customer service and the lack of choices for shipping. There was a delay on your end which caused the package to be delayed. No help was given to expedite or remedy the problem. This will be the last time I purchase anything from perigold/wayfair.
Reply from Perigold2026-07-13
We’re truly sorry to hear about your experience and understand how frustrating this must be. We'd really appreciate the chance to make things right. We've sent a request for some additional information. Please check your inbox so we can follow up with you directly. Thank you for your patience, and we look forward to resolving this together.
I got the Perigold Black dresser w/gold trim a few weeks ago. A few small chips on the top piece edge - which I covered w black sharpie. Drawers stick, particularly 2nd. Very disappointed in Perigold!
Reply from Perigold2026-07-13
Hi Jill, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!
Helpful
Helpful, quick, patient
Reply from Perigold2026-07-12
Thank you so much for taking the time to write a review. We appreciate it!
Love the fabric and colors👍👍👍
Reply from Perigold2026-07-12
Thank you for taking the time to write a review, Mary! We appreciate it.
Rug arrived with a stain and received…
Rug arrived with a stain and received no response to my enquiry about how to deal with the issue. Delivery was fast.
Reply from Perigold2026-07-12
We are incredibly sorry for the delay in our response and that your rug arrived with a stain. We have just sent a direct email to you. Please check your inbox (and spam folder just in case), and reply directly, so we can get this resolved for you right away!
Quick delivery
Quick delivery, love your sales. NIce to see such wonderful brand names. Great delivery experience.
Reply from Perigold2026-07-12
Thank you so much for the fantastic 5-star review! We are absolutely thrilled to hear that you had such a great delivery experience and that your order arrived quickly. It is wonderful to know that you are loving our sales and enjoy browsing our selection of premium brand names. We try hard to curate the best brands at the best prices, so feedback like yours means the world to us. Thank you for shopping with us!
Beautiful products
Beautiful products, fast shipping and easy exchanges/returns.
Reply from Perigold2026-07-12
Hi Patricia, thank you for the great review!
Customer service
Reply from Perigold2026-07-12
Hi Kathleen, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Good Quality
Prompt The piece is perfect and meets all requirements Thank You
Reply from Perigold2026-07-12
Thanks for the 5-star review!
Really nice looking and good quality!
Reply from Perigold2026-07-12
Thank you for the great review!
Amazing return experience!
Amazing return experience! I had one chandelier and two flush mounts that did not work out, and it was very easy to get the return worked out. Overall, I am very satisfied!
Reply from Perigold2026-07-12
Hey! Thank you for your wonderful review. We're delighted to hear you had an exceptional experience. Your support is sincerely appreciated, and we look forward to helping you create even more beautiful spaces in the future.
Experienced customer service
excellent delivery and communication. The ordering process was easy and straightforward. A very good experience.
Reply from Perigold2026-07-13
Thank you for taking the time to write a review, Shari!
Poor quality / Cheap
I was hoping this would be a good dupe. Unfortunately don’t waste your money, terrible quality. It’s not wood nor wood veneer so appears very cheap.
Reply from Perigold2026-07-12
"Hi, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!
Great service
Reply from Perigold2026-07-11
Hi Edith, thank you for taking the time to write this review, we appreciate it!
I paid for Full Service Delivery
I paid for Full Service Delivery. The pallets were dropped on the driveway and the driver refused to unpack or remove the packaging. I had to pay a 3rd party $600 to remove the trash. There is no one to talk to at Perigold!! Customer Service is non existent.
Reply from Perigold2026-07-11
Hi Jennifer, Thank you for sharing this feedback, and I’m so sorry for the experience you had with your Full Service Delivery. What you described does not align with the service we expect from our delivery partners, especially given the extra cost and inconvenience you faced. We’re reaching out to you via email to review what happened and help make this right.
I wish it was more clear that this was…
I wish it was more clear that this was a custom piece.
Reply from Perigold2026-07-11
Thank you for sharing this feedback with us. I’m sorry that it wasn’t clearer that this item was a custom piece, and I understand how that could be frustrating. We’re reviewing how this product is presented so the customization details are more obvious going forward, and we’re also reaching out to you via email to go over your order and see how we can best support you.
Very easy site to navigate and great…
Very easy site to navigate and great customer service if needed. Deliveries have been quick and I've received prior notification frequently on the status. In process of furnishing a new second home and Perigold has made this process effortless. Patricia W
Reply from Perigold2026-07-11
Thank you for the glowing review, Patricia! We're thrilled you are finding some great pieces on our site for your second home.
Easy to order
Easy to order, quick service, quality product, love the look!
Reply from Perigold2026-07-11
Thank you so much for sharing this, Gina. We’re delighted to hear the ordering was seamless and that you’re loving the look and quality of your new piece. We hope it continues to be a beautiful addition to your home.
Loved my flowers
Reply from Perigold2026-07-11
Thanks for the 5-star review!