Petflow

Performing well and reliably, every time. That is exactly what every pet parent deserves! Thank you for your continued trust in Petflow.

This made our whole team smile! Being overseas and still being able to get your pup's autoship sorted with just one email is exactly the kind of experience we want every pet parent to have, no matter where they are. We are so glad we could come through for you and your dog quickly. Thank you for the incredibly kind words!

No heavy bags to haul and a heads up text when your delivery is on the way. That is convenience at its best! We are so glad Petflow has been making life a little easier for you and your pets. Thank you for the kind words!

Quick shipping every time is the goal! Thank you for the kind words and for choosing Petflow.

Thank you for your loyalty over the years and for taking the time to share this feedback. We completely understand how frustrating it is when programs and thresholds change without clear communication, and we are sorry that experience led you to make a switch. We will be sharing your feedback with our team. We wish you and your pets all the best.

We are so glad the savings made such a difference and that the wait was worth it for you! We think you will love exploring everything else we carry too. Welcome to the Petflow family and thank you for giving us a try!

Excellent products and excellent service is always what we are going for! Thank you for the kind words and for shopping with Petflow.

We are truly sorry for the frustration you experienced with accessing your account. We can confirm that your account and all associated autoships have been canceled as requested. We take the security of your information very seriously and want to assure you that your data is handled in accordance with our privacy policy. We are sorry we were not able to provide a better experience and we wish you all the best.

Happy pups with healthy teeth. It does not get much better than that! Thank you for choosing Petflow for your dogs' treats.

We love having you! Thank you for the kind words and for choosing Petflow for your pet's needs.

Easy to navigate, flexible scheduling, reliable delivery, and a happy pup who loves her food. That is everything we could ask for! Thank you for the wonderful review and for trusting Petflow with your dog's care.

This truly warmed our hearts! We are so glad we can make things a little easier by getting those heavy bags right to your front porch. It is exactly the kind of difference we hope to make for every pet parent. Thank you so much for the kind words!

Great service, fast delivery, and happy dogs. That is a win all around! Thank you for the kind words and for trusting Petflow with your pups' food.

Simple ordering and prompt delivery is exactly what we aim for every time! Thank you for the kind words and for choosing Petflow.

We are so sorry to hear your prescription request did not go through as expected. We completely understand how important it is to get that process right, especially when your pet is depending on it. We would love the opportunity to look into this for you. Please reach out to us via chat, text, or email so we can help get this resolved as quickly as possible.

We are truly sorry for the frustration this has caused. Having two orders canceled without any notification or explanation is not acceptable, and we completely understand how stressful that is when your pet depends on prescription food. The communication around expiring prescriptions is something we know needs improvement and your feedback is valuable in helping us get there. Please reach out to us via chat, text, or email so we can look into your account and help get your prescription sorted as quickly as possible.

We are so sorry to hear your order arrived short of what you paid for. That is absolutely not the experience we want for any pet parent and we completely understand your frustration. Please reach out to us via chat, text, or email so we can look into this and get it resolved for you right away.

Cheaper than anywhere else with free and fast shipping. That is a combination we are proud of! Thank you for the kind words and for choosing Petflow.

Great prices and free fast delivery every time. That is what we are here for! Thank you for shopping with Petflow.

Thank you for taking the time to share this, and I am so sorry for the frustration. That is not the experience we want for any pet parent, and what you described, the account not being found, the password reset failing, and the PayPal charge needing multiple attempts, is something we want to dig into right away. Please email us at [email protected] and reference this review so we can locate your account and take a closer look at what happened on our end. We want to make sure your order is in good shape and that nothing is lingering on your card from those earlier attempts.