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pictureframes.com

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147 reviews

4.1147 reviews
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About pictureframes.com

Data updated
Website
pictureframes.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
147 reviews
Replies to negative
0% (0/24)
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About this business

Pictureframes.com offers printing and custom framing for consumers, professionals, and small businesses seeking quality custom printing and framing services. At pictureframes.com, we believe that every memory deserves to be showcased in a way that reflects its unique beauty and significance. Specializing in custom picture frames, we take pride in offering an extensive selection of high-quality frames designed to fit any style and décor. Each frame is handmade to order, ensuring that your vision comes to life with the utmost attention to detail. In addition to our framing services, we offer a comprehensive range of printing options, including high-quality prints on paper, canvas, wood, and metal. Whether you’re looking to transform a cherished family photo or a stunning piece of artwork, our state-of-the-art printing technology guarantees vibrant colors and exceptional clarity, allowing your images to shine in any format.We understand that the right frame can elevate your prints to a whole new level. That’s why we provide a diverse array of colors for mats and frames, enabling you to create a cohesive look that perfectly complements your space. Our team is dedicated to guiding you through the selection process, ensuring that your final presentation is not only beautiful but also uniquely yours.Customer satisfaction is at the heart of our business. We take the time to understand your needs and preferences, helping you craft the ideal combination of print and frame to enhance your cherished memories. Experience the joy of beautifully framed art and printed memories with pictureframes.com, where quality, selection, and personalized service come together to create the perfect presentation for your most treasured moments.SHOP NOW

Written by the business, not verified by us.

Is pictureframes.com legit?

pictureframes.com (pictureframes.com) has a 4.1 out of 5 rating on OK.one, based on 147 user reviews collected here. It is listed under Home & Garden and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers frequently mention that the online shopping platform is very intuitive and makes finding the right custom frame extremely easy. Buyers deeply appreciate the professional and secure packaging that ensures delicate items arrive safely. People are genuinely happy with the final products, describing the frames as solid, well-constructed, and perfect for displaying their artwork. However, some customers also noted frustration regarding unexpected shipping delays and slow order processing times. A small group of reviewers also felt that specific materials did not match expectations, mentioning issues like incorrect wood descriptions or parts arriving with minor assembly flaws.

Auto-generated from all reviews of this business. For reference only.

What people say

K
Kristen Sojourner · 6 reviews · Verified · Experienced 2026-07-27 ·

Fixed My BooBoo, Thank you Thank you!

I received the beautiful, well constructed frame in no time and realized that I made a mistake in measuring my canvas. I was two inches off! Pictureframes refunded my payment for the frame and I ordered another one as a replacement. No fuss, great service, truly appreciated, especially since it was my mistake. They have a customer for life.

J
Jennifer · 1 review · Verified · Experienced 2026-07-23 ·

I recommend these frames

Easy to order, frames arrived soon after the order, and the frames fit perfectly! Nice, solid frames!

C
Carol · 1 review · Verified · Experienced 2026-07-31 ·

Good choices

Good choices. Ability to see work in frame and choose mats. Would like to see more mat choices.

K
Kirk Greene · 4 reviews · Verified · Experienced 2026-07-31 ·

I goofed and mismeasured the painting

I goofed and mismeasured the painting, so frame was wrong--My Fault. But pictureframes.com graciously agreed refund the purchase price--and i ordered a new one with the correct measurements. That's amazing service!

M
Morton · 1 review · Verified · Experienced 2026-07-23 ·

Use accurate measure - not common yardstick

Good quality but about 1/2" too large for picture.

K
Karen · 1 review · Verified · Experienced 2026-07-13 ·

Just opened my frame and it is BROKEN

Just opened my frame and it is BROKEN. Probably was a two week process to get this frame - think it was $80ish and comes broken. Horrible.

T
Terri · 1 review · Verified · Experienced 2026-07-29 ·

Easy to navigate website

Easy to navigate website. I chatted online about some questions I had and they were extremely helpful.

T
Terresa S. · 25 reviews · Verified · Experienced 2026-07-29 ·

So glad I found Pictureframe.com for…

So glad I found Pictureframe.com for framing my large cross stitch pieces. I have my favorites and right now two of them are on hold because the frames I love are out of stock. Sure hope they are restocked soon!

f
flmorris · 7 reviews · Verified · Experienced 2026-07-29 ·

I like the fact that one can download…

I like the fact that one can download an image to check how it looks in a frame. Easy checkout and good delivery gives you 5 stars!!

D
Dan · 1 review · Verified · Experienced 2026-07-27 ·

Incredibly slow fulfillment

Incredibly slow fulfillment. The product is fine, but the whole process took weeks, should have taken days. You didn't even process my order until a week after I placed it, then I got a steady series of "shipment delayed" messages.

W
WHITERANGER · 1 review · Verified · Experienced 2026-07-20 ·

Poor fit

Poor fit, zero instructions ,no mounting hardware want to return.

M
Matt · 1 review · Verified · Experienced 2026-07-26 ·

Easy to use website

B
Barb S · 2 reviews · Verified · Experienced 2026-07-27 ·

Great experience

Great experience. Will continue using this service

T
Tevis · 1 review · Verified · Experienced 2026-07-24 ·

Simple and quick to order.

M
Michael · 1 review · Verified · Experienced 2026-07-25 ·

Order still not shipped

Order still not shipped; no correspondence.

S
S.Marrocco · 20 reviews · Verified · Experienced 2026-07-23 ·

Found the perfect frame for a great…

Found the perfect frame for a great price

M
Miguel · 2 reviews · Experienced 2026-07-29 ·

Missing Frame

I ordered my frame a month and a half ago, I was not expecting this turn around time. I am STILL waiting. IF you order a frame from here, expect it to take FOREVER.....

D
Denise Moser · 11 reviews · Verified · Experienced 2026-07-25 ·

Easy to order custom sizes and prices…

Easy to order custom sizes and prices are great. Customer Service answers your questions quickly.