Excellent customer service
Excellent customer service, frames look great for gallery presentations.
About pictureframes.com
Data updated- Website
- pictureframes.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 147 reviews
- Replies to negative
- 0% (0/24)
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About this business
Pictureframes.com offers printing and custom framing for consumers, professionals, and small businesses seeking quality custom printing and framing services. At pictureframes.com, we believe that every memory deserves to be showcased in a way that reflects its unique beauty and significance. Specializing in custom picture frames, we take pride in offering an extensive selection of high-quality frames designed to fit any style and décor. Each frame is handmade to order, ensuring that your vision comes to life with the utmost attention to detail. In addition to our framing services, we offer a comprehensive range of printing options, including high-quality prints on paper, canvas, wood, and metal. Whether you’re looking to transform a cherished family photo or a stunning piece of artwork, our state-of-the-art printing technology guarantees vibrant colors and exceptional clarity, allowing your images to shine in any format.We understand that the right frame can elevate your prints to a whole new level. That’s why we provide a diverse array of colors for mats and frames, enabling you to create a cohesive look that perfectly complements your space. Our team is dedicated to guiding you through the selection process, ensuring that your final presentation is not only beautiful but also uniquely yours.Customer satisfaction is at the heart of our business. We take the time to understand your needs and preferences, helping you craft the ideal combination of print and frame to enhance your cherished memories. Experience the joy of beautifully framed art and printed memories with pictureframes.com, where quality, selection, and personalized service come together to create the perfect presentation for your most treasured moments.SHOP NOW
Written by the business, not verified by us.Is pictureframes.com legit?
pictureframes.com (pictureframes.com) has a 4.1 out of 5 rating on OK.one, based on 147 user reviews collected here. It is listed under Home & Garden and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers had a great experience with this company. Consumers frequently mention that the online shopping platform is very intuitive and makes finding the right custom frame extremely easy. Buyers deeply appreciate the professional and secure packaging that ensures delicate items arrive safely. People are genuinely happy with the final products, describing the frames as solid, well-constructed, and perfect for displaying their artwork. However, some customers also noted frustration regarding unexpected shipping delays and slow order processing times. A small group of reviewers also felt that specific materials did not match expectations, mentioning issues like incorrect wood descriptions or parts arriving with minor assembly flaws.
Auto-generated from all reviews of this business. For reference only.What people say
Excellent quality and delivery…
Excellent quality and delivery services. Thank you.
Loved them!
Ease of ordering
Was able to find customthe size and color of frame that I needed.
A quality service.
They continue to go above and beyond.
Frame better than expected - very well packed - simply excellent
Very nice frame - love it!!! Makes a huge difference to my picture I bought it for.
Quick and easy
Quick and easy Looks great You should carry UV glass
Easy! Customizable!
Easy to order and like that I could upload my image to see who it would look in the frame and I could customize the frame sizes based on the art size.
Great selection and easy website
9434650899562197663455
Check tracking on this order. USPS has sent this from NC to TVC to Florida hopefully on the way back to Northern Michigan. Hope you packed it well! it is Monday, July 27th and I have not received!9434650
Have not received the frame I ordered…
Have not received the frame I ordered yet, so will know more later if the shopping experience yields the correct frame. Thanks
I have ordered from Pictureframes for…
I have ordered from Pictureframes for many years, and for the most part have been happy with their frames. I order floating frames which displays my work very well. However, I wish you would be able to offer more color choices.
Best return policy ever
Great return policy
Sad that the selection keeps going down.
I have ordered from you for over 20 years. during that time I've seen the selection plummet and you no longer do samples. However, you have the best interface out there. Love the 'upload your image' and preview. More plein air frames!
I was able to find a product that would…
I was able to find a product that would fit your needs with no problems at all and very little time invested. The price was acceptable.
Perfecto
We received our frames and they are beautiful! So well made and just what we were hoping for!
I have ordered from this site so many…
I have ordered from this site so many times and they are consistently great!!!
Ordering was very easy
Ordering was very easy. When one of my frames was damaged the immediately took corrective action to make it right. Very friendly and helpful staff.
Easy transaction
Easy transaction. I haven't received the project yet, but the ordering was smooth.
Great experience
Pricing was already good, but I bought during a sale. Something was wrong with the website and I was charged the full amount. A simple email, less than 12 hours later, they refunded me the difference. I just ordered so I can’t yet speak to the quality, but the customer experience is great