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pictureframes.com

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147 reviews

4.1147 reviews
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About pictureframes.com

Data updated
Website
pictureframes.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
147 reviews
Replies to negative
0% (0/24)
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About this business

Pictureframes.com offers printing and custom framing for consumers, professionals, and small businesses seeking quality custom printing and framing services. At pictureframes.com, we believe that every memory deserves to be showcased in a way that reflects its unique beauty and significance. Specializing in custom picture frames, we take pride in offering an extensive selection of high-quality frames designed to fit any style and décor. Each frame is handmade to order, ensuring that your vision comes to life with the utmost attention to detail. In addition to our framing services, we offer a comprehensive range of printing options, including high-quality prints on paper, canvas, wood, and metal. Whether you’re looking to transform a cherished family photo or a stunning piece of artwork, our state-of-the-art printing technology guarantees vibrant colors and exceptional clarity, allowing your images to shine in any format.We understand that the right frame can elevate your prints to a whole new level. That’s why we provide a diverse array of colors for mats and frames, enabling you to create a cohesive look that perfectly complements your space. Our team is dedicated to guiding you through the selection process, ensuring that your final presentation is not only beautiful but also uniquely yours.Customer satisfaction is at the heart of our business. We take the time to understand your needs and preferences, helping you craft the ideal combination of print and frame to enhance your cherished memories. Experience the joy of beautifully framed art and printed memories with pictureframes.com, where quality, selection, and personalized service come together to create the perfect presentation for your most treasured moments.SHOP NOW

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Is pictureframes.com legit?

pictureframes.com (pictureframes.com) has a 4.1 out of 5 rating on OK.one, based on 147 user reviews collected here. It is listed under Home & Garden and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers frequently mention that the online shopping platform is very intuitive and makes finding the right custom frame extremely easy. Buyers deeply appreciate the professional and secure packaging that ensures delicate items arrive safely. People are genuinely happy with the final products, describing the frames as solid, well-constructed, and perfect for displaying their artwork. However, some customers also noted frustration regarding unexpected shipping delays and slow order processing times. A small group of reviewers also felt that specific materials did not match expectations, mentioning issues like incorrect wood descriptions or parts arriving with minor assembly flaws.

Auto-generated from all reviews of this business. For reference only.

What people say

Frames continually out of stock with no communication from anyone on a delay in production

Unfortuantely, I have had two orders get canceled due to the frames being out of stock, however no one reached out either time to alert me to the frames being out of stock. The orders went into limbo for weeks, and I had to contact customer service to ask why they hadn't shipped. The lack of communication has been really disappointing. Additionally, I was told I couldn't just pick a different frame for the posters, and keep the orders going, I had to have the orders canceled and then re-submit them on my end both times. Just a very frustrating process all around. I will not order from this company anymore.

My order never came

My order never came. I was told it wasn't taken off the website fast enough and they weren't sure when it would be back in stock. But when I checked the picture frames last week they were on the website and I still had not received any updates. I purchased them late May and it's now July 8th and not a word on receiving them. I ended up finding almost identical picture frames for HALF the price. Do not waste your time or your money with this company.

This was my first time ordering . . .

a custom frame from this company. The website is easy to navigate and place an order. Confirmation and tracking were great. But . . . the packaging was subpar - really, really poor; one corner edge has a small ding that I can touch-up, thankfully. By the look of the carton, I was expecting more damage because the only corner protections are little sleeves of one layer, small bubble wrap! Also, the acrylic has scratches on it front and backside - even though there was protective film on it (showing multiple scratch marks as if it was slid around on something at their warehouse). Poor handling/care of materials on their part. Hence, No more orders from me.

J
Jacqueline Quigley-Lanphear · 3 reviews · Verified · Experienced 2026-06-29 ·

The variety and quality of frames is…

The variety and quality of frames is fantastic!