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Electronics & Technology

Piktochart

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214 reviews

4.6214 reviews
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About Piktochart

Data updated
Website
piktochart.com
Category
Electronics & Technology
Location
Malaysia
Status
Unclaimed
Last 12 months
80 reviews
Replies to negative
89% (16/18)
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About this business

Piktochart is an all-in-one graphic design tool for creating infographics, presentations, reports, social media graphics, posters, and prints as well as an online video editor. With focus on information design, you can easily turn content and data into a visual story or edit videos for social media.

Written by the business, not verified by us.

Is Piktochart legit?

Piktochart (piktochart.com) has a 4.6 out of 5 rating on OK.one, based on 214 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 89% of negative reviews; 80 of them were added in the last 12 months. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very helpful staff for providing exceptionally prompt, effective support and guiding users smoothly through various complex account or project challenges. Many people find the platform extremely intuitive, noting that the diverse templates and simple design tools make creating professional presentations exceptionally fast and simple. However, some customers also noted several unexpected difficulties with the website regarding automated trial policies, strict download limits, and limited accessibility features. A few reviewers specifically mentioned that saved projects were deleted when free trials expired or encountered compatibility issues with screen readers.

Auto-generated from all reviews of this business. For reference only.

What people say

I've been using Piktochart for two years

I've been using Piktochart for two years now and really enjoy creating infographics. Great tool, lots of new items and enhancements. Good support as well.

Reply from Piktochart2023-08-16

Hey there, thank you for the positive review and we're delighted to hear about your experience! If you ever need a hand, feel free to reach us anytime. Cheers and happy creating!

Service Excellence

I just want to say the staff are great and respond very promptly to our requests. Great to see service excellence in the customer service department. Thank you much appreciated.

Reply from Piktochart2023-08-07

Thank you for this positive review which made our day, Dragan! We're delighted to hear about your experience and if you ever need a hand, we're here to support you.

I like using this site

I like using this site. It is easy to navigate and perfect for what I need for my project. Customer service is great and response is very quick.

Reply from Piktochart2023-08-07

Hey Sarita, thank you for the positive review and we're delighted to hear about your experience with Piktochart! Feel free to reach us if you ever need a hand with Piktochart.

Very user friendly and a lot of options…

Very user friendly and a lot of options to choose from, considering I just used it as a free user

Reply from Piktochart2023-07-20

Thanks for the positive review, Lea! We're so glad to hear about your experience with Piktochart and hope you'll continue to find it helpful for you. Feel free to reach us if you ever need a hand!

Awesome Experience

Easy to use website and lots of great templates! Been a lifesaver during university. Customer service has also been very helpful when I've experienced technical difficulties. Highly recommend

Reply from Piktochart2023-07-12

Hey Page, thank you for the kind review and we're delighted to hear of your positive experience with us! If you ever need a hand with Piktochart, we're always here to support!

Piktochart is the greatest kept secret…

Piktochart is the greatest kept secret in graphic design in a variety of areas. This application is intuitive and easy to use. The customer service is also, above any I've experienced. Thank you!

Reply from Piktochart2023-07-12

Thank you for the positive review, Gwen! We're delighted to hear of your positive experience with us! If you ever need a hand with Piktochart, we're always here to support!

Expect your work to not be saved…

I just started using this service and so far, I am very disappointed. Halfway into the presentation I was working on, the server crashed and did not save any of my work. This was disappointing because my presentation must be prepared by Friday. Edit: Although my work was not saved and I have to start over from scratch, the PitktoChart team did reach out to me later on and offered me 30 free days of their PRO service for free. They really do know how to professional come up with a solution to frustrated customer. My initial rating was a one, but now it is a three due to their kindness and understanding.

Reply from Piktochart2023-06-02

Hi Danah, we're incredibly sorry to hear about your experience with the downtime of our server yesterday. We understand your frustration and review, and thank you for the kind consideration to update your review after the unforeseen experience. Our team is continually doing our best to ensure a pleasant experience for you and our users. If you ever need a hand with Piktochart, we're always here to support!

So far I’m enjoying using Piktochart

So far I’m enjoying using Piktochart, it’s been easy to maneuver and figure out and there’s plenty of templates if I need one.

Reply from Piktochart2023-05-30

Thank you for the kind review, Patti! We're glad to hear how you're enjoying creating with our tool. If you ever need any support, feel free to reach us. Cheers!

Fantastic website - highly recommended

Highly recommended website, the templates are great, but because the site is so easy to use, making your own files from scratch is also easy. We use it for infographics, posters, flyers, brochure covers, social media and we honestly wouldn't be without it.

Reply from Piktochart2023-05-23

Hey Sarah, thank you for taking time to write us this kind review! We're glad to hear about the visuals you've created using Piktochart and hope to support your future work. If you ever need any support, feel free to reach us!

Quick and Easy

Such an easy programme to use. Love the customisable templates, they make designing infographics a breeze. In a world with so much information in my role it is so helpful to have quick templates that I can organise information into bite sized chunks. Well worth the investment.

Reply from Piktochart2023-05-23

Thank you for the positive review, Pamela! We're glad to hear how you're enjoying creating infographics with our tool. Keep it up and if you ever need any support, feel free to reach us. Cheers!

Exceptional easy to use platform

I’ve been using this platform for more than 7 years and continue to be impressed with the high level consistency and performance. It’s incredibly easy to use and produces professionally looking infographics and presentations even if the user has limited design skills. I highly recommend this platform.

Reply from Piktochart2023-05-19

Thank you for your kind review, James! We're so glad to hear about your work with Piktochart for more than 7 years and thank you for being a long time supporter of our tool. We appreciate your feedback for improvement and as always, feel free to reach out to us anytime if you ever need any support with Piktochart!

What a user friendly and versatile tool…

What a user friendly and versatile tool to produce well presented documents.

Reply from Piktochart2023-05-19

Thank you for your kind review, Marvin! We're so glad to hear about your work with Piktochart. Feel free to reach out to us anytime if you ever need a hand!

Only 1 project, that made an enormous impact.

I have so far only done 1 project with Piktochart, but it helped me so MUCH with my school project, and I got an awsome grade because of this website. Thank you so much!

Reply from Piktochart2023-05-15

Thank you for the positive review, Camilo! We're happy to hear that you scored well for your school project and well done! Keep it up and if you ever need any support, feel free to reach us. Cheers!

Piktochart is easy to use!

Piktochart is easy to use and results on professional and beautiful images or documents. They're are so many ways to use this site! I love it!

Reply from Piktochart2023-05-09

Hey Marlene, thank you for taking time to write us this kind review! We're glad to hear about your positive experience with Piktochart for your work. If you ever need any support, feel free to reach us!

It was easy to navigate the website and…

It was easy to navigate the website and develop our study results. The published article was beautiful and easy to understand for general population.

Reply from Piktochart2023-03-28

Hey Shiva, thank you for taking time to write us this kind review! We're glad to hear about the visual you've created using Piktochart and hope to support your future work. If you ever need any support, feel free to reach us!

The ease of integrating different…

The ease of integrating different elements makes this product great for short and long presentations alike. It differs from Microsoft products but in a good way. I would recommend this to professionals and students.

Reply from Piktochart2023-03-28

Hey Mike, thank you for this kind review and recommendation! We're delighted to hear about your experience with Piktochart. If you ever need any assistance, feel free to reach us anytime!

Recommended by A Professor

I'm using Piktochart for most of my graphic presentations. I often design PowerPoint layouts in Piktochart and use it for all my infographic assignments. I get comments from my instructors about how professional they look and have been asked if they can share them as exemplary projects.

Reply from Piktochart2023-03-28

Thank you for the kind review, Janet! We're delighted to hear about your experience with Piktochart and kudos for the great presentations you've created that are recognized by others! Keep it up and feel free to contact us anytime if you need any support with Piktochart. Cheers!

Piktochart offers something for everyone!

I have used Piktochart for many years for my personal use and also as a teacher. There are so many great templates available and getting started is easy. It is a great tool for students to learn about so they can use it for creating digital portfolios, resumes, and other projects that they may need in the future. I have used it more recently for creating "About Me" and for presentations.

Reply from Piktochart2023-03-06

Thanks for the kind review, Rachelle! We're grateful for your support of Piktochart throughout the many years and for the impactful work you're doing in the edu sector!

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