Piktochart is an all-in-one graphic design tool for creating infographics, presentations, reports, social media graphics, posters, and prints as well as an online video editor. With focus on information design, you can easily turn content and data into a visual story or edit videos for social media.
Written by the business, not verified by us.Piktochart (piktochart.com) has a 4.6 out of 5 rating on OK.one, based on 214 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 89% of negative reviews; 80 of them were added in the last 12 months. Last updated 2026-10-25.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very helpful staff for providing exceptionally prompt, effective support and guiding users smoothly through various complex account or project challenges. Many people find the platform extremely intuitive, noting that the diverse templates and simple design tools make creating professional presentations exceptionally fast and simple. However, some customers also noted several unexpected difficulties with the website regarding automated trial policies, strict download limits, and limited accessibility features. A few reviewers specifically mentioned that saved projects were deleted when free trials expired or encountered compatibility issues with screen readers.
Auto-generated from all reviews of this business. For reference only.Piktochart is an excellent tool to handle various documents resulting in a high value output. Take the required training to understand how the tool works and you'll find that it is one of the best tool in the market for its purpose.
I feel like it is a very silly policy that the website deletes your projects if you run out of free trial time and you'll have to purchase a new plan for them to use a one time recovery on your account. the only this review has 3 stars is because of how fast the support responded to my questions and how to fix it.
I would like to express my sincere appreciation to the Piktochart Support Team for the excellent assistance I received. They were incredibly responsive, patient, and professional in helping me regain access to my account. The guidance provided was clear, efficient, and made the entire process stress-free. It’s truly reassuring to know that such a supportive and knowledgeable team is behind the platform. Thank you for resolving my issue so promptly!
Hello, Jane! Thank you for your kind words and glad to hear that your issues were resolved immediately!
Piktochart always comes to the party. No matter what the problem, they go above and beyond. They are truly superstars.
The easiest infographic tool out there ! Great support team, and very fast in responses !
The support team is very eager to help and clarify things. Makes a huge difference, seeing as I'm very new to the AI design business. I really congratulate them on a job well done.
amazing product, great customer services
Thank you for your lovely feedback! We appreciate you always 😊
Piktochart immediately understood my request and acted fast towards it.
Piktochart support staff very helpful at fixing my log in issues. I loved Pikto. Great team and would recommend.
Glad to hear that your issue has been resolved! We appreciate your kind words and recommendation. 😊
I have been working with Piktochart for over four years, and I have consistently experienced excellent service and customer support. Whenever I have an issue, there is no wait time for a response. The customer service is outstanding, and they take pride in ensuring that your issue is resolved quickly.
Thank you for your kind words, Lyons! We appreciate you. 😊
Excellent product very versatile for communication purposes. I use it since 2017 for Programme communication management - sector EU funds and policies. Perfect and immediate customer care service, solves everything in couple of minutes if needed. Thank you very much and I higly recommend the tool
The customer service from Shevaughn was exceptional!! Top quality. Every front facing product/package should have a Shevaughn on customer service. 10/10.
Every time I have reached out, I have gotten a super useful response from them. The user interface is fantastic, they really care about the user experience, and I get so many compliments on all my presentations – both from my students and from colleagues.
We recently had a lot of staff overturn and were having issues getting access to our team workspace in Piktochart and working on our projects. Piktochart support team was fantastic at walking us through each step and helping us regain access to much needed saved work. Thank you!
Customer service was very quick to reply to the question that I had and I had the issue resolved in minutes.
the level of customer service from the support team was excellent, they were fast and thorough even though I dealt with 2 different personel
Amazing service, great app. Easy to use, with plenty of options.
Great support for a great website to create visuals.
Piktochart has been a lifesaver for our nonprofit! We have used it for a variety of reports and brochures. The templates are top notch and so easy to customize. Would recommend!
Super fast response, great help right away, very friendly, would recommend!
214 reviews matching
Viktor
Outrank
Faceless.video
Mureka
Julius
ACE Studio
3D AI Studio
micro1