I called in to ask a question and…
I called in to ask a question and immediately a real person answered and helped me make a decision- I ordered 3 new pillows to replace my old from Pillo1. Thank you
About PILLO1
Data updated- Website
- pillo1.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 25 reviews
- Replies to negative
- 14% (1/7)
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About this business
ShopPillowsAccessoriesBlogBlogRenowned spine expert, inventor, author, lecturer and sleep science expert, Dr. Raymond Hall, DC, has created a dream solution with PILLO1. Not only is Dr. Hall’s PILLO1 the world’s first pillow to offer a neck pain relief 30 day money back guarantee, but through an independent study, shown on average to help you fall asleep faster by 18% and increase REM sleep by over 21%! Using three variable densities of Talalay Foam in his patented and handmade design manufactured in the US, Dr. Hall’s PILLO1 also addresses many sleep and health issues. Although there are no medical claims made, customer reviews are showing improvement in neck pain and stiffness, snoring, headaches, alignment troubles as well as sleeping issues. Made in America from naturally-derived, non-toxic materials, PILLO1 strives to be the most eco-friendly, comfortable and luxurious therapeutic pillow in the world today!
Written by the business, not verified by us.Is PILLO1 legit?
PILLO1 (pillo1.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 14% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-29.
What people say
Looking to return and have not got any…
Looking to return and have not got any info on how to when I reached out. Pillow is so wrong for me
Have not experienced the pillow yet
Have not experienced the pillow yet, but so far ordering was easy and very pleasant. I received confirmation of my order promptly and the receipt. Looking forward to trying the product!
Very fast shipping and amazing product
Very fast shipping and amazing product. This is the best pillow of this kind I’ve found and I’ve spend a lot of money on pillows!
I’m very happy with the pillow
I’m very happy with the pillow, although I wasn’t expecting to pay an additional $121.00 for import duty. My only complaint would be that you supplied me with the wrong pillow case cover. The one you sent me is too small for the pillow I received.
I THINK I AM SLEEPING BETTER
I THINK I AM SLEEPING BETTER IT SIMPLY HAPPENNED! GOOD PRODUCT BECAUSE IT WORKS
Excellent customer service, great product!
Excellent customer service. My pillows arrived within a week.
Reply from PILLO12024-06-02
Thank you so much Marina for the five star review! So happy that you are so nicely satisfied! We wish you many incredible nights of wonderful sleep! And thanks again for being such a long-term pillow one customer! 10 years! That's amazing! Dr Raymond Hall, DC. CEO of PILLO1 and JUST SLEEP BEDS
Great pillows, not great customer sevice
Great pillows, bad customer service. These pillows are great with people with cervical instability. I was interested in trying the other material but I know from calling several times and leaving messages- you can’t get a hold of anyone. It’s a great product, I just truly wish they had better customer service, especially for people who have places multiple orders.
Reply from PILLO12024-06-02
Thank you Ashley for your very informative post and so happy to hear that you are so satisfied with pillow one! I'm very sorry that you were not able to connect with with anyone on our customer service team. This is very unusual for us to hear but we will take note and certainly try to answer any and all questions especially for a wonderful long-term pillow customer such as yourself! Please accept my apologies. Dr Raymond Hall, DC, CEO of PILLO1 and Just Sleep Beds.
Had to wait two months to get the large…
Had to wait two months to get the large size in stock. Worth the wait. My pain management doctor recommended this pillow….she ordered one as well. The latex foam is great. Soft but supports the neck and head.
I love this pillow and I've had many…
I love this pillow and I've had many for my cranky neck. The silk pillowcase is very nice as well. I especially like that there is an additional insert for the center of the pillow to raise your head up. I use it when I'm reading.
Reply from PILLO12024-05-05
Thank you Mary so much for your wonderful review! So happy that you're enjoying PILLO1 and you're loving the optional insert for a head elevation if one desires and that you're enjoying it for better sleep! We so appreciate you and your wonderful review! Dr Raymond Hall, DC CEO and inventor of PILLO1
great gift for my son with neck and…
great gift for my son with neck and back issues
This pillow far exceeds all others
This pillow far exceeds all others. The price is a lot- but you get what you pay for!
Reply from PILLO12024-04-13
Thank you so much Bridgett for your terrific review! I'm very happy you see and appreciate the PILLO1 difference and value it's effectiveness and design. It indeed costs more than the average as it is hand made, has the highest quality foam available and it is made here in California. Quality and design are the factors that make it so special. Thanks again. Sincerely, Dr Hall (DC) Inventor of PILLO1
Didn’t work for me at all
I used the pillow as instructed and woke up an hour and fourth five minutes into my sleep with stabbing pain that lasted the whole next day. I had to miss work the pain was so bad.
This is my third pillo1
This is my third pillo1. It's me a real difference in my sleep.
An Already Ridiculously Expensive Pillow Now DOUBLE the Price!
I bought my first Pillo1 about 7 years ago for approximately $100, and it was incredibly helpful for my recurrent neck pain. Today, I decided it was time to invest in another as the first has tired out. To my utter dismay, this pillow is now $200. There is simply no way most people can afford that. I do not believe the manufacture of this pillow can have DOUBLED in price over the past 8 years. $100 was already outrageous. I am disgusted and disappointed by such patent price gouging. You’ve lost a formerly enthusiastic customer. With some foam and a glue gun, I’ll be making my next “Pillo1.”
This is the only pillow that is…
This is the only pillow that is remotely comfortable after my stroke. The divot restricts my neck from flopping too far on either side which is fantastic. I’m so glad they came back in stock! The price is steep but sleep is rather important! Thanks for such a wonderful invention
Reply from PILLO12024-03-09
Thank you Jennifer such a beautiful and sincere review. So happy that PILLO1 positions your neck properly throughout the night. One of my primary purposes in inventing and creating the design was to keep a person's head and neck in the proper position throughout the night. Not only is this super important with your condition, but it's also so important for the average person as we all change position an average of 16 times per night. We need to always have a pillow that supports our neck in the proper position whether we're sleeping on her back or side. Thank you again Jennifer for taking the time to write such a an incredible and heart-warming review. Wishing you many nights of incredible sleep. Sincerely, Dr Raymond Hall DC
This our second set of Pillo1s
This our second set of Pillo1s. The forst set lasted 10 years.
I was hesitant to purchase a $200 pillow
I was hesitant to purchase a $200 pillow but I consulted with my chiropractor who said the pillow meets all of the requirements for head, neck and shoulder support, I read reviews and researched the company and decided to give it a try. I LOVE this pillow. I bought "The Original - Latex - Luxurious Support, Medium - 110-220 lbs". It's perfect for side and back sleeping positions and my neck and shoulders stay aligned and supported all through the night. I noticed improvement in neck pain after the first night, so paying $200 was worth it to me. Thank you Pillo1 for improving my sleep quality.
Sleep without pain!
These are the best pillows for anyone especially if you have neck and/or back pain. My sister recommended Pillo1 to me years ago and I have never turned back. Just bought my husband one since he was having neck pain. It is life changing! Also customer service was amazing and kind.
Reply from PILLO12024-02-05
Thank you so much Vanessa for your wonderful review! So happy to hear that you feel that PILLO1 is life-changing! We so appreciate you as a loyal customer and thanks again for the incredible 5 Star review! Wishing you and your husband many nights of Wonderful sleep! Sincerely yours, Dr Raymond Hall DC, CEO and inventor of PILLO1 and JUSTSLEEPBEDS
No customer service
I places my order 3 weeks ago, no information afterwards for delivery or any updates. Tried to reach them them through mails, IG massages, no luck, but already twice received a reminder to leave the review, how convenient..
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