ShopPillowsAccessoriesBlogBlogRenowned spine expert, inventor, author, lecturer and sleep science expert, Dr. Raymond Hall, DC, has created a dream solution with PILLO1. Not only is Dr. Hall’s PILLO1 the world’s first pillow to offer a neck pain relief 30 day money back guarantee, but through an independent study, shown on average to help you fall asleep faster by 18% and increase REM sleep by over 21%! Using three variable densities of Talalay Foam in his patented and handmade design manufactured in the US, Dr. Hall’s PILLO1 also addresses many sleep and health issues. Although there are no medical claims made, customer reviews are showing improvement in neck pain and stiffness, snoring, headaches, alignment troubles as well as sleeping issues. Made in America from naturally-derived, non-toxic materials, PILLO1 strives to be the most eco-friendly, comfortable and luxurious therapeutic pillow in the world today!
Written by the business, not verified by us.PILLO1 (pillo1.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 14% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-29.
Dr Hall and his coworkers' prompt, hands-on customer service is enviable. I'll be trying the original Pillo1 tonight but have no doubt that Halls mastery will be worth the investment compared to the gimmicky (dubious) alternatives that flood the internet. It took me several days to identify Pillo1 as a real McCoy. Kudos.
I have tried so many of these pillows, but this is the only one that seems to work pretty well. I haven’t been using it very long, only a few days, but it seems to be helping. Most of the pillows are too much under my neck and would cause me to have a headache. This one seems really good.
I cancelled my order. I was told that my PayPal account would be credited and after two weeks I followed up. They jumped on it then. I own a Pillo already and am happy with it.
Hi Greg, Thank you for your order. Your PayPal account has been credited back in full.
For some reason even after buying two in the past, I wasn't able to purchase it in Canada. I sent an email to customer service and they fixed it so I could input my shipping address as in Canada, and everything worked fine. I've been using the pillow for about a decade, best pillow for sleeping on your back with a CPAP machine. Very comfortable and supportive.
Thank you so much Warren for your incredible five star review! And so happy that you're able to receive it in Canada and it works so well with your CPAP machine! Wishing you many nights of wonderful sleep!
I had a question and was able to talk with Dr. Hall and it was a great experience! Excited for what's to come. :-)
Thanks so much Penny for your nice five star review! Wishing you many nights of incredible sleep!
Have been using PILLO1 for the last 10 years!i have bought around 6 pillow in total for my and family members. It is the Only pillow that hold my neck in the right position ( straight) allowing me to sleep face up. the foam is smooth and adjust well… love it! I even travel with it, I weight -132 lbs ans use the small size to keep my neck low, medium was a big high for my neck . Love it! 😍
Thank you Rosa for your wonderful well thought out five star review! We love hearing of your success and comfort!
Talked to Dr. HAll himself about replacing a pillow. We have 6 of these and love them! Have had the one I'm replacing for years.
Thank you sooo much for your wonderful 5 Star review! So happy that you have 6 pillows and are so happy and love them! And thank you for being such a loyal customer! We appreciate you!
Best pillow ever. Just dont understand why I paid for express shipping when the pillow arrived way after that🤔
Thank you for your very nice review. We are sorry that the shipping wasn't as fast as you would have liked. Despite our efforts, there are times when weather or other factors delay the delivery time. Please contact our headquarters at 310-924-1954 and we will refund the additional shipping charge for you. Thank you again for your review.
Thank you for your 5 Star review! We appreciate you! Hope you're sleep well on your PILLO1. :)
This is one of the best made pillows for comfort for neck pain. I have had one of these pillows since 2009. Worth every penny , you will not regret buying this.
Thank you for your incredible 5 Star review! We appreciate you so much and hope you are continuing to sleep so well on your PILLO1!
The delivery service was good. I love this Pillo1. I may have to buy another one at some point. But if I do, I sure would like a discount
Thank you for your incredible 5 Star review! Please call our headquarters at 310-924-1954 and let's see if we can get you a discount on your second purchase! Thanks again!
My dog got ahold of my first Pillo1 and tore it up. I tried another brand unsatisfied. I finally bought a new Pillo1 and had the best nights sleep. woke up with no neck and shoulder pain. It’s expensive but the pain reliefs you get is sooo worth it
Thank you Lonnie for the amazing 5 Star review! Sorry that your dog tore it up but so happy that you got a new PILLO1 and that you're experiencing so many nights of invaluable, incredible sleep! Thanks for being such a loyal P1 customer! Sincerely, Dr Raymond Hall, DC, CEO and inventor of PILLO1
After getting headaches I began searching for a better pillow and have tried numerous from high end bed and back stores, Nordstrom, Costco, Home Goods... Of them all the Pillo1 has the best ergonomics. Very thoughtful shoulder accommodations. I called with a question and Dr. Hall recommended the latex option. Other memory foams gave me headaches, but this does not. I woke up less than half as often as I normally do in the middle of the night, and my wife reported I did not snore like usual. No off gassing or odd smells like some others. Also unlike some others, there is a return policy so you can try without unreasonable risk. You pay return shipping which strikes me as fair. The cover is OK but not the industry best like the ergonomic design is. I am curious about the gel infused fill option and may order another to compare. One of these will be a keeper.
What a wonderful, thought filled 5 star reply! Thank you so much! And give us a call sometime at 310-924 1954 as we would love to discuss the gel infused option with you, however, the Latex version is also awesome. Thanks again. :)
Because we live in Taiwan, shipping to Taiwan was originally not available on the official website. I initially planned to use a third-party warehouse to forward the pillow to Taiwan. However, after contacting customer service to confirm the package dimensions, they very kindly helped us check the website’s shipping settings and made it possible for us to order directly from the official site with delivery straight to Taiwan. Throughout the process, the service staff answered every question promptly and enthusiastically. Their customer service was excellent, and it was clear that they genuinely love their work and their products.
What a beautiful 5 Star review! We are so pleased that you were so satisfied with your service, shipping, and most importantly, the PILLO1 itself. Your support and satisfaction has always been so great to hear. Hope you are sleep well on your PILLO1 and sorry for the delayed response to your incredible review.
Love this company’s products! Just ordered another Pill01.
Thank you for your wonderful 5 Star Review!
Perfect pillow. Took me 3 nights to adjust but it's officially my favorite of all time. From a side and stomach sleeper whose shoulders were hurting with other pillows.
Thanks so much Steven for your 5 star review! So happy to hear that it's your favorite pillow of all time! Wishing you many nights of incredible sleep Sincerely, ! Dr Raymond Hall, DC CEO and Inventor of PILLO1
My husband has had Dr Hall ‘s pillo for a very long time, not allowing for any new fangled alternative. It has finally shown irreparable signs of wear. Didn’t realize they were still available. Just wasn’t sure what version (luxury vs memory foam) matched what he’s had so hopefully it’s comparable as the Pillo is all he wants to sleep on. It’s a Christmas gift so hopefully it will arrive in time.
I spoke with the Dr. himself. What a nice doctor. Very helpful and willing to take time while on the golf course. Thanks for speaking with me that day.
Thank you for your wonderful 5 Star review! Sorry for the delay in response. And yes, I do remember speaking with you! You were very nice as well! Thank you so much for being a PILLO1 customer!
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