Pipe Works Services, Inc. (pipeworksservices.com) has a 4.4 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home Services and its reputation is good. 82% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 44% of negative reviews; 18 of them were added in the last 12 months. Last updated 2026-08-10.
Some of your staff members are excellent (competent), e.g., Phil (electrician) and Wil (plumber) but not everyone impressed me in terms of their tasks.
We kept some if your engineers/technician and I hope your receptionists will send us by our request. Barbara was also a good receptionist.
Hello, thank you for your feedback! We're delighted to hear that you were happy with the service you received. We truly value all customer feedback and are committed to providing the highest quality service at fair prices. We appreciate your support and look forward to serving you again!
This is the first time I used Pipeworks and my experience was great. All interactions were very professional and they were able to identify and fix our issue. Our technician, Mike, was a wonderful representative of the company!
Reply from Pipe Works Services, Inc.2026-07-10
We love to hear it! Mike G. is awesome and we are thankful to have him! You are appreciated by all of us here, thank you for the awesome feedback!
Although I hired a different contractor who gave me a lower bid for my project I found your electrician, Phil, among the most knowledgeable and informative I spoke with.
Reply from Pipe Works Services, Inc.2026-07-02
We understand, but truly appreciate you for leaving Phil such an amazing review. He is one of the best! Thank you!
The repairman was on time, wore booties and was very professional.
Reply from Pipe Works Services, Inc.2026-06-16
We love to hear it! We always strive to provide only the best to our customers. Wearing booties in every home, paired with professionalism, is a top quality of all our technicians! We expect nothing less. Thank you for your wonderful feedback!
Very professional and courteous gentlemen. They were fully understanding of my needs and performed the task required. Revealing much information as they could to assist.
Reply from Pipe Works Services, Inc.2026-06-16
Hello, we're so grateful for your wonderful review! If you need us again, we are here!
M
Michael W. · 1 review · Verified · Experienced 2026-05-29 ·
★★★★★
Exceptional representative!
Everything was done on schedule. Completed so things worked as they should. Neat and cooperative.
Most of all, gentleman who handled the trouble shooting and the repairs was excellent!
Could not have asked for a better representative!
Reply from Pipe Works Services, Inc.2026-06-16
We are thrilled to hear! Thank you for the amazing review! We are thankful to have you as a Pipe Works Services customer!
Amazing service! Great response time especially late at night
Reply from Pipe Works Services, Inc.2026-06-03
We love to hear it! Thank you for taking the time to leave your feedback! We are always here when you need us!
S
Sam Finn · 1 review · Experienced 2025-09-16 ·
★★★★★
Water Heater Replacement
I had an excellent experience with Pipe Works Services when they replaced my water heater. From start to finish, the process was smooth and stress-free. Team was professional, punctual and very knowledgeable. What really stood out was their attention to detail and respect for my home, they kept everything neat and clean throughout the job. I couldn't be happier with the service I received. I couldn't recommend Pipe Works more!
Reply from Pipe Works Services, Inc.2026-06-03
Thank you for the amazing feedback! If you need us again, we are a call away! Thank you for being a Pipe Works Services, Inc. customer!
B
Bruce Ribble · 1 review · Experienced 2025-01-24 ·
★★★★★
Total scum bags
Total scum bags, meth heads. Read the dozens of bad reviews and you will get the point.
DONT CALL OR HIRE THEM.
B
Brian · 2 reviews · Experienced 2023-08-08 ·
★★★★★
Woul not stand behind clogged drain…
Woul not stand behind clogged drain issue, in it for the money