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Is PitchGround legit?
PitchGround (pitchground.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 70% of negative reviews. Last updated 2026-09-02.
Udit and his team are so responsive!
It doesn't matter if it's problems with logins, wanting advice on software or just help with selecting the right products that meet your needs!
They have a large selection of 'vetted' software on LTD offers, and even free LTD's, plus active communities on FaceBook, WhatsApp, and Discord, to name a few, and is so contactable with a DM.
If you decide that the software, etc., does not suit your requirements, then there's a no hassle refund process (within a set trial period), which makes it such an easy process.
Thank you to Udit and his team - PitchGround is the best!
After my initial negative experience with Pitchground (PG), I am disheartened to report that my subsequent interaction was equally disappointing, if not worse.
Despite the owner’s attempt to rectify the previous issue, which resulted in a brief change of heart and adjustment of my review rating, I find myself compelled to revert back to a one-star rating - as zero stars is unfortunately not an option.
I recently encountered another issue where a product I purchased through PG ceased trading. Despite providing irrefutable proof of this occurrence, PG adamantly refused to issue a refund. This incident further emphasizes their blatant disregard for customer satisfaction and fair business practices.
This latest episode only strengthens my previous assertions about the dire need for improvement in PG’s customer service department. It is evident that there are significant gaps in their customer support function that need urgent attention, especially if they wish to sustain their business in the long term.
With two consecutive negative experiences under my belt, it’s clear that trust has been irreparably damaged. As such, any future purchases from PG seem highly unlikely on my part.
While I appreciate the efforts made by the owner following my initial encounter, these subsequent events have proven that they were merely quick fixes instead of long-term solutions. The fact remains that it took several weeks and a negative review for action to be taken; an unfortunate testament to their inadequate customer support.
In summary: buyer beware when it comes to doing business with Pitchground.
Reply from PitchGround2023-03-31
Hey Carlos,
We apologize for the experience.
If you can kindly share your ticket ID so that we can look into what went wrong for you. We couldn't find any ticket with the name Carlos in our system.
We have 2 days standard customer support available via [email protected] and please CC [email protected] and will ensure that your query gets resolved in 24 hours.
Best Regards,
Udit Goenka
I attempted to make an order through cryptocurrency with you guys but although the money went through my account and coin base accepted my payment, I haven't received my product yet.
My invoice ID is in-5dReLVUKse_TBp_6f4Ryur
Reply from PitchGround2023-01-15
Thank you for your feedback Omar.
Crypto payment generally takes up to 24 hours to clear and review.
Your review was already completed within 12 hours of your purchase.
Your order has been deployed, and the code is available in your dashboard.
well i am love with their support and human touch they really think to provide best for their customer and their saas founder who come to them for raising funds comparatively its much better then appsumo or dealify as pitchground its runs as community and they really do whats best for both worlds
Pitchground founder stated the Marketing email platform called funnelbake in 2018, They sold LTD and now they rebranded the platform firstsales.io Now they dishonored the early adapters of funnelbake.
This Platform is not trustable anymore.
They running the LTD for firstsales.io in mails and private forums.
Reply from PitchGround2022-09-02
Hey Harish, thank you so much for your feedback.
Few things:
1. You are not a customer for neither FunnelBake or Firstsales.io or PitchGround
2. All the FunnelBake users are already migrated to Firstsales.io even before the product came out in public.
3. We can run our platform anywhere we want. You are not a customer.
Please do not spread unnecessary hate and false information. This is a serious legal offense. As a matter of fact, you have even hidden you completely name with no profile picture.
Trustpilot is a platform for honest reviews, and not false opinions or to spread hate.
- Team PitchGround
SCAMMERS! Nothing else. They don't pay their affiliates! They don't pay their partners. If you call them out they lock you off the platform even if you are a VIP member! They don't refund money. They hype every product they publish. Rude support. What esle? JUST AVOID THEM AT ALL COST!!!!!!!!!!!!
Reply from PitchGround2022-06-27
Thank you for your feedback, David.
Here are some facts:
1. You self-purchase using your affiliate link, which is against our policy. Right away, you broke our terms.
2. You started threatening our partners.
3. You started abusing our staff team.
When we refused to serve after all this, you started threatening us to spam everywhere and further broke all the terms and policies.
The tone you used in this review is why we decided to stop serving you.
Also, please always read the terms and services of a company, and try to keep your tone professional.
We do not want a customer like you who isn’t professional and abuses our staff members. We do not tolerate such toxic behavior and refuse to serve customers like you.
We apologize that things did not work out between us. We wish you good luck in your future ventures.
I've been using Pitchground for a while now and I have to say, it's one of the best Saas deals out there. It's really easy to use and the customer service is fantastic. I would definitely recommend it to anyone looking for an affordable way to get their business online.
I've been using Pitchground for a while…using a software
Pitchground is one of the best Saas deals out there. It is really easy to use and the customer service is great. I would definitely recommend it to anyone who is looking for an affordable way to start their online business.
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