Great support experience
Great support experience! Sarfaraz quickly identified the issue and resolved it efficiently. Clear communication, professional approach, and very helpful throughout. Thank you!
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Written by the business, not verified by us.BuddyBoss (buddyboss.com) has a 4.8 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated technical support team for their outstanding helpfulness, professional attitude, and extremely quick problem resolution during live sessions. Many consumers also mention that staff members always go above and beyond to make the overall user onboarding process exceptionally smooth and straightforward. Though some reviewers were not happy with slow response times, citing frustrating communication delays and inadequate resolutions to various complex technical issues. A few other people also felt that the platform suffered from occasional bugs, sluggish performance, and complicated troubleshooting workflows when handling real traffic.
Auto-generated from all reviews of this business. For reference only.Great support experience! Sarfaraz quickly identified the issue and resolved it efficiently. Clear communication, professional approach, and very helpful throughout. Thank you!
Many thanks Buddyboss line support for a kind and quick solving approach, especially for Mr. Sarfaraz.
Issue resolved! Thank you, Rezwan.
The team was helpful in making me understand the dynamics of the mobile app
Last update force us to pay for a premium BuddyBoss to keep using some free features like pin post et emojis reaction in the global stream...btw i made them on my own much better than buddyboss with Claude haha
It was fast.
FurQan, thank you so much for your super quick support. I really appreciate it.
Sajib handled my request without hesitation, and provided me the information I needed to get back up and running
Sajib was great, and my request was handled quickly!
Thoughtful consideration of the issue and a deep understanding of their product. Thank you
Graham has gone above and beyond to help us with a feature we needed in order to launch a project. He understood exactly what we needed and turned it around very quickly. Thank you for your support and understanding.
I've always gotten great customer service from BuddyBoss. This particular time I actually fixed the problem on my own after I submitted a ticket but FurQan kept great communication and followed up with me even though I forgot to follow up with them. Thank you, FurQan.
The reply time to my ticket was very quick.
Amazing service with rapid response. The customer service was not only quick, it was with another human being. That’s right a live person real dialogue, empathy, and legitimate concern for the client and the client experience. The only reason for 5 stars was because that was the limit.
Lawrence of Buddy Boss addressed my issue as though it was his own. He provided me with the information I needed and could understand to help me use the platform of BBoss in the way I wanted it to I am very happy with their platform and services. I will admit that several years ago, I was tempted to move away to Peepso, but my tingling gut told me to stay with them and I am SO GLAD I DID!!!!!!
I really love this company, its already became an amazing partner for my business, the support and their team its just amazing and professional. Happy to be a customer, thanks.
Hi team and hope you are having a good night. All I want to say today is that I have already 2 years working with the BuddyBoss products, and persons like Sajib make me want to continue working many more years with this company👌🏼. The help and support it’s amazing and efficient, thanks again for be there for me and make us feel that we are working with a good provider as you guys. Have a good night and thanks again. 🙏🏼
Outstanding support. I'm only trialing it and haven't even paid yet, and they still gave me good support.
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