Sell memberships, courses, and build online communities.We make it easy for you to build on WordPress, the World’s #1 open source platform, giving you the flexibility, control and freedom you need, to create a successful online platform.
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Is BuddyBoss legit?
BuddyBoss (buddyboss.com) has a 4.8 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated technical support team for their outstanding helpfulness, professional attitude, and extremely quick problem resolution during live sessions. Many consumers also mention that staff members always go above and beyond to make the overall user onboarding process exceptionally smooth and straightforward.
Though some reviewers were not happy with slow response times, citing frustrating communication delays and inadequate resolutions to various complex technical issues. A few other people also felt that the platform suffered from occasional bugs, sluggish performance, and complicated troubleshooting workflows when handling real traffic.
Auto-generated from all reviews of this business. For reference only.
Hands-Down the Best Support Experience I’ve Had in 10+ Years
Their Customer Success Manager, Prabs B, spent nearly two hours live with me troubleshooting numerous challenges on my site and we resolved every single one. What would have taken 2–3 weeks of back-and-forth with a typical WordPress support team was handled in one focused session.
Never in my 10+ years of building on WordPress has a support agent walked me through issues live, step by step, with this level of patience, expertise, and ownership. This is how you WOW a customer.
10 out of 10. Highly recommend.
I’m officially a BuddyBoss evangelist.
The support team at BuddyBoss is very professional, thorough, and extremely helpful. My most recent technical challenge involved updating my app and Rezwan got back to me right away and his suggestions worked impeccably. The latest build is in review and ready to go live. Thank you! Great work as always.
I've been using BuddyBoss (both WordPress theme and the App) for over a year now and it's been a positive experience most of the times. Even though things might break down from time to time, the BuddyBoss support is always there to help, especially Rezwan who always reply quickly and brings the best solutions.
Honor to have learned more about BuddyBoss from Prabs, who is an asset to your organization. He is uniquely qualified to provide the excellent support he does. In a day and age where many people complain about so many things, please find time in your day to recognize him for representing your organization well. I look forward to the partnership ahead. Justin Anderson, CEO - Tensor Surgical, Inc.
Prabs is doing an amazing job with our group. He is extremely knowledgeable and has been able to take on a lot of questions with no prerequisite knowledge sent to him. I do a lot of app development on my own without third party tools, so this is new for me. I will definitely be recommending buddybossapp to my non-tech entrepreneur friends thanks to Prabs' leadership. -- Michael