Brilliant support
You were very quick with your response and fixed the issue very fast.
About BuddyBoss
Data updated- Website
- buddyboss.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 105 reviews
- Replies to negative
- 0% (0/5)
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About this business
Sell memberships, courses, and build online communities.We make it easy for you to build on WordPress, the World’s #1 open source platform, giving you the flexibility, control and freedom you need, to create a successful online platform.
Written by the business, not verified by us.Is BuddyBoss legit?
BuddyBoss (buddyboss.com) has a 4.8 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated technical support team for their outstanding helpfulness, professional attitude, and extremely quick problem resolution during live sessions. Many consumers also mention that staff members always go above and beyond to make the overall user onboarding process exceptionally smooth and straightforward. Though some reviewers were not happy with slow response times, citing frustrating communication delays and inadequate resolutions to various complex technical issues. A few other people also felt that the platform suffered from occasional bugs, sluggish performance, and complicated troubleshooting workflows when handling real traffic.
Auto-generated from all reviews of this business. For reference only.What people say
Lot's of potential undermined by poor management
BuddyBoss has a lot of potential, but the execution falls short in several critical areas. The platform suffers from poor testing practices, resulting in frequent bugs that impact usability. It’s disappointing, especially since they even provide a built-in functionality called “BuddyBoss Labs” for beta testing. Yet it nevers shows anything to test. Customer feedback does not seem to be taken seriously. Responses are rare, and user input is not reflected in the product roadmap. Development feels slow, with hardly any meaningful new functionality being introduced. When a few new features did arrive, they were unexpectedly locked behind a newly introduced, more expensive subscription tier. Probably something we could have expected after the company was taken over by a bigger greedy one. Security is another major concern. There have been multiple significant issues, and the response to these has been inadequate. On top of that, support often claims reported problems are unique to the user, while in most cases they are clearly platform-related and it needs a lot of e-mailing back and forth to prove this while it's often easy to reproduce. A particularly troubling practice is also the repeated request for admin credentials, which is not acceptable under GDPR standards and I have stated multiple times. Overall, while the idea behind BuddyBoss is strong, the current execution, support practices, and development approach make it difficult to recommend.
The best client support of any company…
The best client support of any company in any industry full stop. Ok this occasion it was Sarfaraz who came through to resolve my issue.
This is a shit platform
This is a shit platform. It have alot of bugs.
great support
The support was fast
The support was fast, helpful super polite. Perfect.
Outstanding Support and Quick Response
Mr. Sarfaraz provided exceptional support throughout my experience. She was very responsive, timely, and made the entire process smooth and stress free. It is clear she genuinely cares about helping and takes pride in her work. I truly appreciate the professionalism and attention to detail he brought to every interaction. Thank you again for the great support.
The team at Buddyboss are great!
The team at Buddyboss are great! My issues are always resolved promptly and I highly recommend them.
Quick support and solutions!
Wow amazing
App Plugin issue resolved
Hi there, I had a technical issue with the app plugin that was resolved quickly after some exchange via email. Thanks for the help, FurQan ! Have a good day
Major Issue Addressed Timely & Accurately
We found a major issue using the internal browser of the buddyboss app where it was not processing fragment identifiers. This was a very intricate issue. The buddyboss support team was very responsive to the support request and followed our testing guidelines to identify and confirm the issue. within a very reasonable timeframe they resolved the issue. I know this was a major under-taking for them and I am extremely thankful for them addressing it with speed and precision. We have tested the fix and it works beautifully! Extra special thank you to Sajib for coordinating the testing and implementation of the fix!
They are great!
FurQan fixed our problem quickly and…
FurQan fixed our problem quickly and without any fuss. What a relief. I would highly recommend! Thank you!
FurQan was amazing
FurQan was amazing! Everything was explained and fixed as I wanted it!
Very helpful, thanks 🙏
Sarfaraz was great! Thank you for the help and for solving my problem!
Thanks Sajib
Thanks Sajib, amazing help!!
Helpful Support
Their support team is willing to help and work through any issues. So far I have had great experiences with the their team.
Sajib was very good helping me.
Buddyboss.com
Great app and company
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