Planet Cyclery (planetcyclery.com) has a 4.4 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Sports and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Easy order. Needed a new bike chain and found the best deal here and while I was there grabbed a few tires at a good price. Everything was shipped quickly.
Hi Amber, Thank you for trusting us as your partner in cycling. Till your next order! :) - Customer Support Team
Great service!! Fast shipping too. Highly recommend.
Hi Ryan, Appreciate your review and kind words :) Happy cycling! - Customer Support Team
Bought a helmet based on measurement specs on website. The helmet does not fit. It is smaller than listed specs. Now I have to pay shipping cost of $22.-$29 for a tracking number on a product I only paid $29 = $42 with tax and shipping. Not even worth shipping back and definitely will not buy form your company again. I’ll stick with companies I know next time.
Sent me some ripped and obviously pre-worn gear. To the point where I could see someone else’s skin flakes already on the silicone grips and the armor fabric had a tear in it. Not stoked. Dealing with an exchange now, and will update review accordingly. So far, meh.
Got what I orderd. On time.
Hi Borg, We're happy to hear that everything went smoothly. Ride safe! - Customer Support Team
Good availability and offers, bummed returns required to pay postage rather than issuing a label. Exchange process too a bit longer than expected.
Hi Carlos, Thank you for sharing your experience and honest feedback. Will take note of this to help us improve. - Customer Support Team
These guys know how to put on good value driven sales. They also always seem to have exactly what I need at the right time, when I need them. Highly recommend these guys to anyone!
Hi Drew, We appreciate your kind words! Thank you for trusting us as your partner in cycling. Till your next order :) - Customer Support Team
Processing of order took a week before the item was ready to be shipped. Way too slow. Order cancelled.
Excellent service, excellent price, great items and fast shipping! Enough said!
Hi Jesus, Appreciate you taking the time to leave us a review. Hope you love your new gear! - Customer Support Team
Product arrived on time and just as described. Thanks guys!
Hi Lee, You're welcome, and hope to serve you again soon! - Customer Support Team
I've been seeking a replacement for Bike Nashbar where I bought so many things in the past. A friend is a regular customer for Planet Cyclery so I gave it a try. The freshness of my food items was excellent and the packaging was durable. Shipping time was good. Prices were well discounted and there were several options available. I will continue to use Planet Cyclery as my first choice.
Hi Fred, Thank you for your wonderful review! We appreciate you choosing us as your trusted partner in cycling :) - Customer Support Team
Good genuine Mavic products at a good sale price. I just bought a Mavic jersey and jacket that I really did not need but wanted. I have the same jacket in black and been wanting the blue, but the price was always 20 more. Once the price finally came down a bit I decided to get it. Now I can match my kits better. The jersey is a different material from my Greg Lemond, but a quality product nonetheless. I am very happy with my purchase and overall experience with PC. Thank you
Hi Carlos, We're so happy to hear you finally got it! Hope you enjoy the new additions to your kit 😊 - Customer Support Team
Great prices, quick shipping, and easy returns on items that didn't fit.
Hi RG, Thank you for taking the time to leave us a review. Hope you had a smooth experience with the return. Ride safe always 🚴🏾 - Customer Support Team
Shipped on time. Packed well. A pleasure to deal with.
Hi Michael, Thank you for taking the time to leave us a review. Ride safe always 🚴🏾 - Customer Support Team
Got what I wanted, no hassle, and on time. What more could you ask for
Hi! We appreciate your thoughtful review. We are happy to hear that everything went smoothly. Happy cycling! - Customer Support Team
Planet Cyclery continues deliver top name brands at great prices.
Hi James! Thank you for choosing us and we are looking forward to serving you again in the future 😊 - Customer Support Team
Extremely fast delivery so bike was usable on a ride out!👍
Hi Brian, Thank you for choosing us as your trusted partner in cycling 😊 - Customer Support Team
Great price, concise and great website, order arrived as expected
Hi Ron, We appreciate your kind feedback. To many more miles! - Customer Support Team
Ordered on Wednesday, shipped later in the week didn't show up in time for customer to take his bike with him on the following Tuesday to Minnesota.
Hi Peter, Thank you for sharing your experience. We have 5 warehouses across the US, and our normal delivery is 1-3 days however, delays can sometimes occur on the courier's side. Your feedback will be shared with the team. We appreciate your patience. - Customer Support Team
Thank you Jeff for getting back at me so quickly and solving the matter. Just an unfortunate thing that solved within 2 days.
Hi Kent! Thank you for taking the time to share your experience. We appreciate your patience and are pleased we could get things sorted out. - Customer Support Team
64 reviews matching