Plateful (plateful.co) has a 4.5 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
My experience with customer service was absolutely great! They listened and made suggestions in order to fix my problem. The good news is now it works.
Hello Linda, Being truly listened to and walked through suggestions until things actually worked is exactly the kind of support we hope stands out. So glad it's all working well now! Warm regards, Giovanna from Plateful
Customer service is the best. I have not used my cookware yet, but it looks and feels very impressive. I just wanted everyone to know that if you think you have a problem with your order, their customer service will help you. That goes a long way in my book.
Hello Linda, Knowing our support left such a strong impression, even before your first cook, says a lot, and we hope the cookware itself lives up to that same standard once you dive in. It really means something to us that you'd share this with others considering us! Warm regards, Giovanna from Plateful
Compared to the huge sealers I've previously seen, its simple design makes it easy to use
Hello Daniel, That kind of straightforward, easy-to-use design compared to bulkier sealers is exactly the upgrade we hope customers notice. Thanks for sharing this! Warm regards, Giovanna from Plateful
I had a crazy mix-up with my order and ended up with more than I expected. The customer service team worked with me and we got it figured out quickly. They were very helpful and professional throughout this process. I will definitely order again as I need things.
Hello, We're so glad our team could help sort out that mix-up quickly, and that the whole process felt smooth and professional. We're looking forward to helping you again whenever you're ready to order more! Warm regards, Giovanna from Plateful
Was educated on how current cookware in my kitchen and on the market can be harmful and replacing every year, or sooner was annoying. Ordered everything Titanium and got the complete set for the kitchen. Excited to receive and use. Will not be going out to eat because I doubt restaurants have converted. Next , I want titanium racks for my out door grill! Wonder if plateful offers this, also titanium silverware would be nice too.
Hello Emma, We really appreciate you sharing this. It's great to hear that switching to titanium has felt like such a worthwhile change for your kitchen, and we're excited for the full set to arrive so you can start enjoying it. Your ideas for future products are wonderful too, and we'll be sure to pass that along. Thank you for taking the time to share your thoughts with us. Warm regards, Giovanna from Plateful
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