About Playswap
Data updated- Website
- playswap.gg
- Category
- Hobbies & Crafts
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 60% (6/10)
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About this business
PlaySwap is a digital marketplace that connects buyers and sellers of various types of gaming genre such as Massively multiplayer online game (MMO) games, First-person shooters (FPS), Multiplayer online battle arena (MOBA), Mobile game, survival games, battle royale game etc. so they can buy and sell digital assets.
Written by the business, not verified by us.Is Playswap legit?
Playswap (playswap.gg) has a 4.8 out of 5 rating on OK.one, based on 173 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 60% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
This store is against Arabs if I am not…
This store is against Arabs if I am not disappointed because those who complain are Arabs
I have a video that proves that the site's support is all fraudulent.
I have a video that proves that he is scamming registered sellers. He scammed me of all the money I was selling there without any violation.
perfect
perfect and easy to use
legit please let me buy
very good for shopping
Designed for scammers
First off, a disclaimer: This is a marketplace site where merchants can create listings and sell items for various games or services. As a result, some users might have positive experiences, while others may not. They have a dispute system to help prevent scams, but its flaws make me wonder if the site is designed for scammers. In my case, I purchased Discord 14x Server Boosts for a month. When I encountered an issue with the product, I opened a ticket, and PlaySwap Support initiated a Dispute for me. Here's the problem: "During the dispute process, if either party [...] does not respond, [PlaySwap Support] will consider that party as losing the dispute and close it accordingly." This essentially allows the merchant to endlessly delay the resolution by repeatedly responding to the dispute after the buyer's messages, until the buyer stops engaging. This happened to me, I presented all the facts and clear evidence, while the merchant repeated the same arguments without providing additional proof. Since I felt my case was already clear, I stopped responding. As a result, the last message in the Dispute came from the merchant, leading to their win. This feels like a strategic scam, but PlaySwap dismissed my follow-up requests and saw no issue with it.
Mr. XPhong on Wolfstore
After I made the purchase, the seller, Mr. XPhong responded so quick (well before the estimated delivery time). He assisted me in changing all the account information to mine and am pretty satisfied with overall the whole experience.
Reply from Playswap2025-09-16
Dear Valued Customer, Thank you for your fantastic review! We're delighted to hear that our seller provided such prompt and helpful service on the PlaySwap platform. Your satisfaction with the overall experience means a lot to us! Happy Gaming :)
Mr Nhan
Mr Nhan helped setting up the account for use very helpfull and friendly. definetly go back to him when i am looking for another game.
Reply from Playswap2025-09-15
Dear Valued Customer, Thank you for your fantastic 5-star review! We're thrilled to hear that our seller provided such helpful and friendly support. Your kind words and satisfaction mean a lot to us, and we’re delighted to know you’d return for future purchases. Happy gaming :)
Well well
Not scamms, i was surprised not guna lie
Reply from Playswap2025-09-15
Dear Valued Customer, Thank you for your review! We're thrilled to hear that your experience on the PlaySwap platform exceeded your expectations and left you pleasantly surprised. Your trust and feedback mean the world to us!
Quick and easy
Purchased from MrBull (seller name) on playswap. I was able to buy an account and he made the account swap for me quick and easy.
Reply from Playswap2025-09-08
Dear Valued Customer, Thank you for your wonderful 5-star review! We're delighted to hear that your purchase from our seller on the PlaySwap platform was quick and easy. It's great to know that the account swap process went smoothly for you. Your feedback is greatly appreciated and helps us maintain a trusted e-commerce environment. Best regards,
Felt like I needed to write a review…
Felt like I needed to write a review after the terrible experience I had… I placed an order with a promised delivery time of 30 minutes. After no delivery for 30 minutes I make a dispute. Hours later the order was delivered (when no longer needed) and as such my dispute was closed with an accompanying link to their terms - the same terms which state that I am entitled to the refund due to a late order. After a constant back and forth with their support including them trying to blame time zones for the ‘appearance of a delay’ (like what?) they accepted they were in the wrong but couldn’t do anything about it because they already closed the dispute. I threatened a chargeback which they said they accepted. Made the chargeback request which they then quickly responded to (the only praise I’ll give them). However now I’ve received a total of six emails back to back maybe a week later telling me my account has been suspended and a dispute has been opened, replied to, closed, and refunded all within minutes (that I can’t actually look at due to said suspension) Way to go Playswap. Admitted your wrongdoings, accepted the chargeback and then threw all goodwill away by then suspending me. Edit: Their reply throws the seller under the bus. While, yes the seller was late, the reason for my review is purely because of how the playswap team handled it. Not only trying to make up fake reasons of time zones but now suspending me after refunding.
Reply from Playswap2025-09-08
Dear Valued Customer, We’re deeply sorry for the frustrating experience you encountered and for any inconvenience caused by this situation. We sincerely apologize for the delay in delivery and the confusion surrounding the dispute process, as well as the issues with your account suspension. This is not the experience we want for our customers on the PlaySwap platform. We acknowledge that the issue stemmed from one of our sellers, and we take full responsibility for ensuring a better experience on our platform. We’ve accepted our fault, processed the chargeback as requested, and are truly sorry for any missteps in how this was handled. We’re actively reviewing this case to understand what went wrong and to prevent similar issues in the future. As PlaySwap operates as an e-commerce platform connecting buyers and sellers, we kindly ask that you consider directing your rating toward the seller’s service rather than the platform itself. We’re committed to improving oversight and support to ensure smoother transactions moving forward. We’re truly sorry for the trouble caused and appreciate your feedback, which helps us improve. We hope to have the chance to restore your trust in PlaySwap. Best regards, PlaySwap Team
Mr Nhan
Mr. Nhan was amazing. This guy was really helpfull and everything so far is good. Thanks
Reply from Playswap2025-09-08
Dear Valued Customer, Thank you for your fantastic 5-star review! We're thrilled to hear that our seller provided such amazing and helpful service on the PlaySwap platform. Your kind words and satisfaction mean a lot to us. Happy Gaming :) Best regards,
Mr hai
Mr, Hai Was quick and easy, showed me step through step how to long in and set up the stuff for me would recommend buying from him
Reply from Playswap2025-09-03
Dear Fernando Valles, Thank you for your amazing 5-star review! We're delighted to hear that your experience with our seller on the PlaySwap platform was quick, easy, and well-guided. Your recommendation means a lot to us! Happy gaming :) Best regards,
💜💜💜💜
Good👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Reply from Playswap2025-08-28
Dear Samet Şahin, Thank you for your fantastic 5-star review and kind words! We're thrilled to see your enthusiasm and appreciation for your experience on the PlaySwap platform. Your feedback means a lot to us and inspires us to keep providing top-notch service. Best regards,
Mr XPhong on Wolfstore
Mr XPhong on Wolfstore - deal and purchase with him was real pleasure and i get what i orderdered, with full helf from him and quick response. Great deal!
Reply from Playswap2025-08-23
Dear Valued Customer, Thank you for your wonderful review! We're delighted to hear that your experience with our seller on the PlaySwap platform was such a pleasure. It's great to know that you received your order promptly with excellent support. Your feedback is truly appreciated and helps us maintain a trusted e-commerce environment. Best regards,
Convenient and safe transactions!
MR BULL is the man!! Smooth, seamless buying experience, walked me through the process, and stayed with me until I received my stuff. Thank you, MR BULL, and thank you, Playswap!!
Reply from Playswap2025-07-24
Dear Kronos King, Thank you sincerely for your kind feedback. We are truly pleased to know that you had a smooth and secure experience using our platform. Your recognition of the seller’s dedication is greatly appreciated. At Playswap, we strive to ensure every transaction is safe, seamless, and well-supported. We are grateful for your trust and will continue working hard to meet your expectations in the future. Warm regards, Playswap Support Team
It was such a good place to buy…
It was such a good place to buy accounts and other stuff. Overall, it's great and trustable website :3
Reply from Playswap2025-07-21
Dear Yuki, Thank you so much for your kind words and support! We’re thrilled to know that you had a great experience with the seller on our platform. We truly appreciate your trust — and we look forward to serving you again soon! 😊
great support
Reply from Playswap2025-07-07
Dear Gabriel, Thank you for your positive feedback! We are delighted to hear that you had a great support experience with us. Should you need any further assistance in the future, please don’t hesitate to reach out. Sincerely, PlaySwap Customer Support
Quick transaction
I purchased a Doomsday: Last Survivors account from Mr. Hai. The process was very simple and quick. The purchased account matched the description in the listing. Without hesitation, I would certainly purchase through Playswap again.
Reply from Playswap2025-07-07
Dear Mike, Thank you very much for your detailed review and for choosing Playswap. We are thrilled to hear that your transaction went smoothly and that the purchased account met your expectations. Your trust and recommendation mean a lot to us. We look forward to serving you again in the future. Best regards, PlaySwap Customer Support
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