The quality was amazing
The quality was amazing. Almost like you knew what we wanted
Reply from Plum Diamonds2026-08-05
You let the secret out - that's our Super Power! So glad we got it right for you :)
About Plum Diamonds
Data updated- Website
- plumdiamonds.com
- Category
- Shopping & Fashion
- Location
- United States · Chicago
- Status
- Unclaimed
- Last 12 months
- 60 reviews
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Is Plum Diamonds legit?
Plum Diamonds (plumdiamonds.com) has a 5.0 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
What people say
I completely fell in love with this…
I completely fell in love with this ring the first time I saw it in an ad, and after weeks of comparing different diamonds and second-guessing myself, I’m so glad I chose Plum Diamonds. The ring is even more beautiful in person. The pear diamond is breathtaking, and the vintage leaf details make it unique and elegant. It looks like it was made just for me. This is my 10-year anniversary ring, and I couldn’t have picked a more meaningful piece. Thank you for creating something I’ll treasure for a lifetime.
Reply from Plum Diamonds2026-08-03
Happiest Anniversary! We don't take it for granted that you allowed us to be a part of this milestone - thank you!
Seamless Process
From ordering to receiving, the process was seamless. The ring is stunning and looks even better in person. Well done and I would highly recommend.
Reply from Plum Diamonds2026-08-02
Perfection - so glad to hear all went well start to finish! Thanks for picking Plum!
Excellent experience from start to…
Excellent experience from start to finish! The team was incredibly nice, responsive, and professional. They answered all of my questions quickly and were very helpful throughout the entire process. The ring is absolutely beautiful, and I couldn’t be happier with my purchase. I highly recommend them!
Reply from Plum Diamonds2026-07-31
Thanks for the recommendation! It makes us happy to know you're happy :)
6 star
6 star! I was amazed by how personal this experience was. First with a gorgeous engagement ring and then for the wedding band some time later. The staff is very helpful and responsive. I got both orders quickly. I am very satisfied with the rings and would recommend Plum to anyone hesitant to make an online purchase.
Reply from Plum Diamonds2026-07-30
That means so much to us! We know it's a big leap to make online and everyone who picks Plum and makes that leap we appreciate!
came in with my boyfriend last week and…
came in with my boyfriend last week and staff were so polite and helpful!
Great communication
Great communication, super happy with the ring! Estimation of production and delivery time was right on.
Reply from Plum Diamonds2026-07-27
Hey Jaret - so glad we were able to deliver on all fronts! Congrats to you both and please visit us again :)
Great
Amazing, easy, affordable, excellent customer service
Reply from Plum Diamonds2026-07-23
Wayne, thanks for calling out all we aspire to! We appreciate you and your kind words :)
Start trading
I could not be happier
I could not be happier. Service was top notch. Ring is beautiful. She loves it. Plum team really went out of their way for me.
Reply from Plum Diamonds2026-07-20
Hi Daniel! So excited for you both and overjoyed that you both the ring! Thrilled to be a part of your story :)
Just a Wonderful Company...
The staff at Plum Diamonds was extremely responsive and worked very hard to help me design my dream ring. My personal assistant, Olivia, took into consideration every little detail that I wanted to explore. I would not hesitate at all to buy your dream jewelry from Plum Diamonds. Just do it!
Reply from Plum Diamonds2026-07-19
Thanks Jeanne! We appreciate your kind words and noticing our efforts :)
Absolutely beautiful
Absolutely beautiful! Customer service made the process easy.
So excited!
Excellent customer service & my trial box has been so much fun to play with and decide on styles! I haven’t bought the actual ring yet - but I feel confident and secure in ordering from Plum.
Plum diamonds is very responsive to…
Plum diamonds is very responsive to questions. Packing was elegant but not wasteful. Excellent quality
Reply from Plum Diamonds2026-07-11
We're so glad you appreciate the packaging! So much thought goes into those details - love that you noticed :)
Plum was fantastic to deal with
Plum was fantastic to deal with! Very quick to respond and helpful along the way! Customer service was top notch.
Reply from Plum Diamonds2026-07-06
Wonderful! So glad your experience was a good one - we'd love to work with you again!
I can’t say enough wonderful things…
I can’t say enough wonderful things about Plum. Plum Diamonds is a top notch company. They have spent hours with me to help me find the perfect rings. I love that they can send a try on kit so that you can get a better idea of exactly what you want. I’ve used it twice. Once for the engagement ring and this time to help me pick the perfect wedding band. It costs $150 but as soon as you return it to them they refund you the $150. I have worked a lot with Renee and Olivia and they were both so patient with me. Truly the best customer service!! And let me also mention the quality of my ring. It isn’t like some of the mass produced gold settings where the gold is weak and the stones fall out! I know many people who have had that happen to them with other jewelers. Plum hand crafts each piece by hand only after you order it!! They have so many styles to choose from but you also can choose to design your own ring and they will walk you through the process. I choose 18k yellow gold ring with platinum prongs because want my center stone to be as secure as possible but you can choose whatever you prefer. 18k white, 18kyellow, rose gold, or platinum.
Reply from Plum Diamonds2026-07-06
Lori, thank you so much for sharing your experience! It's a great perspective to share from kit to second kit to finished ring - the full Plum experience! We hope to see you back at Plum again soon :)
True Personal Care, Craftsmanship and Dedication
The professionalism, communication, craftsmanship and shared delight in the purchase made the experience better than expected! Kristy, Renee and Josh were exemplary from start to finish!!
Reply from Plum Diamonds2026-06-30
Shared delight! That's exactly what we feel, thanks for putting a name to it :) Congrats and come back any time!
The ring was even more stunning in…
The ring was even more stunning in person. Arrived on time as stated. Delivery was easy. Great customer service.
Reply from Plum Diamonds2026-06-29
Thank you so much - grateful we were able to meet your expectations in all regards and appreciate that you cared enough to share!
Great products and great staff
Great products and great staff. A pleasure to work with, would shop here again and highly recommend.
Reply from Plum Diamonds2026-06-29
Thank you Ann! That feels good and we appreciate it :) We'd love for you to shop with Plum again!
The ring was absolutely perfect
The ring was absolutely perfect. That is not a hyperbole in the slightest. It had no blemish, fit my love's finger and her look perfectly. Their customer service was excellent. They were very transparent and magnanimous despite a manufacturing error which almost delayed the proposal. They remade the band in less than 4 days and shipped it overnight (shipped in almost the same time frame as my itinerary!) from Chicago to just outside Louisville KY. I cannot recommend their craft higher.
Reply from Plum Diamonds2026-06-22
Ryley, we appreciate you! So glad your proposal went off as planned and we're so very excited for you both. It's an honor to be a part of your story!