Pollo AI is a versatile, all-in-one AI platform designed to democratize video and image creation. It acts as a multi-model hub, integrating top engines like Kling AI and Runway into a single, user-friendly interface accessible via its Web platform and iOS/Android apps.Its robust feature set goes far beyond basic generation. Key capabilities include Text-to-Video and Image-to-Video, alongside powerful creative tools like the AI Animation Generator, which can transform footage into over 30 styles, including anime and Pixar. For dynamic character content, the platform offers the AI Avatar Video Generator (turning a photo into a talking spokesperson for up to two minutes), the AI Mimic Motion tool (transferring movement from a reference video to a static photo), and dedicated workflows for generating trending, multi-scene AI Shorts. Pollo AI makes high-quality, professional-grade visual content both fast and accessible for creators of all levels.
Written by the business, not verified by us.
Is Pollo AI legit?
Pollo AI (pollo.ai) has a 3.1 out of 5 rating on OK.one, based on 813 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product, Quality. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the video and image generation, noting that the platform is very easy to use and fast. Many people find it to be a practical and creative tool that successfully streamlines their workflow and brings their original ideas to life.
Some reviewers were not happy with credit consumption, mentioning that credits were used up quickly or wasted when the artificial intelligence misunderstood prompts. A few other people also felt that there were occasional issues with prompt fidelity, where the final output did not accurately match their exact instructions.
Auto-generated from all reviews of this business. For reference only.
Instructions given to the model was interpreted properly, and the image generated exactly as per request.
Reply from Pollo AI2026-09-08
Hi there,
Many thanks for your great evaluation and sincere approval. We feel honored that our software can bring you great convenience in video creation. We will keep learning and improving to make our AI video generator more professional and practical.
I use pollo.ai frequently for quick touch ups, a.i. art generation, and cinematic video generation. It works perfectly and the content is up to par and professional grade.
Reply from Pollo AI2026-09-08
Hi there,
We really appreciate your kind words and genuine praise. Your satisfaction has always been the biggest driving force for us to keep moving forward. We will continuously polish product details and fix minor problems to deliver better service and product experience.
Pollo.ai is the best site for creating AI images and videos! In slang - you "beat" everyone else to the ground! Perfect reading of the prompt and perfect results!
Reply from Pollo AI2026-09-08
Hi there,
We are extremely grateful that you took the time to leave such a wonderful positive review for our AI video generation software. It truly inspires our entire team a lot. We will keep optimizing core functions and upgrading various creative effects to bring you a more stable and comfortable video making experience.
good and quick but the sound with frames which is added is noisy not suitable to the scene.
Reply from Pollo AI2026-09-08
Hi there,
We highly value every positive comment from users like you. Thank you for affirming our product performance and service quality. Our technical team will keep iterating versions and enhancing the stability and intelligence of video generation.
Hi there,
Thank you sincerely for taking the time to leave such positive comments. Your satisfaction is our greatest motivation.
Should you have any advice or thoughts to share, please don’t hesitate to get in touch.
We hope to serve you again in the near future!
Video not clear. Logo on person's cap and shirt in video not clear or readable by viewer
Reply from Pollo AI2026-09-07
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address [email protected]
Have a good day
Hi there,
We highly value every positive comment from users like you. Thank you for affirming our product performance and service quality. Our technical team will keep iterating versions and enhancing the stability and intelligence of video generation.
very simple to use, I tried the free trial but will be signing up for sure
Reply from Pollo AI2026-09-07
Hi there,
Thank you sincerely for taking the time to leave such positive comments. Your satisfaction is our greatest motivation.
Should you have any advice or thoughts to share, please don’t hesitate to get in touch.
We hope to serve you again in the near future!
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Realistic depictions, faithful rendition of uploads provided, decent size of images, and adherence to instructions.
Reply from Pollo AI2026-09-07
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!
Very disappointing experience. I paid around $29 for a subscription and was only able to generate two videos using the AI Agent. Unfortunately, both videos were terrible and nowhere near the quality I expected. For this price, I expected more usable results and much better value. I regret subscribing and would not recommend Pollo.ai based on my experience.
Reply from Pollo AI2026-09-07
Hi there,
Currently, we use a credits-based system to generate videos. The number of credits included varies depending on the plan, as does the other features included in each plan. It's important to note that different models require different amounts of credits. Using additional features will increase credit consumption. We recommend checking the specific credits required before using any model.
Furthermore, using the AI agent feature consumes a significant amount of credits. If you receive a message indicating insufficient credits, it means you don't have enough credits to generate the video. If you need to generate a large number of videos, we recommend using the basic model.
For any usage questions, please feel free to contact our customer service staff.
It doesn't follow the instructions, and it also generates images with unnatural body positions. Some of the requested details are of poor quality.
Reply from Pollo AI2026-09-07
Hi there,
We sincerely apologize for bringing you such a bad usage experience. Every user's feedback is very important to us. We will attach great importance to the issues you reflected, actively optimize and upgrade related functions, and strive to avoid similar situations happening again.This is our contact email address:[email protected].
Hi there,
Thank you sincerely for taking the time to leave such positive comments. Your satisfaction is our greatest motivation.
Should you have any advice or thoughts to share, please don’t hesitate to get in touch.
We hope to serve you again in the near future!
I had never used AI to make a "video" but this was very fast. I think I will use it more oftern Thanks to all the developers. Super program
Reply from Pollo AI2026-09-07
Hi there,
We really appreciate your kind words and genuine praise. Your satisfaction has always been the biggest driving force for us to keep moving forward. We will continuously polish product details and fix minor problems to deliver better service and product experience.
Hi there,
Thank you very much for your support and praise! We are glad to be a brand you trust. We look forward to maintaining a long-term cooperative relationship with you and wish you all the best!
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Hi there,
Thank you so much for your love and support for our product. We firmly believe that excellent tools should make creation easier and more interesting. Therefore, we will continue to invest in research and development, explore more advanced AI algorithms, optimize rendering speed and quality, and strive to bring you a more professional, intelligent, and user-friendly AI video creation experience in every update.
Took a while to figure it out but works relatively well...ESPECIALLY for FREE!!
Reply from Pollo AI2026-09-07
Hi there,
Thank you so much for your trust and favorable feedback. We will keep making steady progress, solve existing small defects in time, and bring more powerful, stable and easy-to-use AI video creation functions for all users in the future.
Hi there,
Thank you very much for your support and praise! We are glad to be a brand you trust. We look forward to maintaining a long-term cooperative relationship with you and wish you all the best!
Hi there,
Thank you sincerely for taking the time to leave such positive comments. Your satisfaction is our greatest motivation.
Should you have any advice or thoughts to share, please don’t hesitate to get in touch.
We hope to serve you again in the near future!